Telvista Employee Reviews | Comparably
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Telvista Empresa Reclamada
Telvista is a fast-paced, innovative Global BPO (Business Process Outsourcing) company that provides comprehensive outsourcing solutions to companies around the world by helping to improve their overall operational efficiency. We partner with various companies from diverse industries and develop outsourced BPO services tailored to match each company’s specific needs. This partnership allows our clients to focus on the core competency of their business without overburdening internal resources; it also equips our clients with competitive agility and scalability. leer más
Esta empresa acepta comentarios de empleados verificados
EMPLEADOS
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150
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4358

Telvista Employee Reviews

Out of 1007 Telvista employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Telvista improve their work culture. The HR team, with 98% positive reviews, reports the best experience at Telvista compared to all other departments at the company. The Atención al Cliente team offered the most constructive feedback, with 31% of that department's reviews constructive in nature.

¿Qué es lo que más te gusta del equipo de liderazgo?

Leadership Reviews

I am always being mentored and developed

Revisión Review del Departamento de Desarrollo de Negocios · Publicado hace 3 años

Collaboration techniques. They establish different venues to communicate to the company. They target "What's Important" to share for each of the meetings. Great Job!!

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Our leadership team keeps us informed as business needs require.

Revisión Review del Departamento de HR · Publicado hace 3 años

I love Telvista Leadership Team! Everyone is always so eager to assist. I feel like my professional and personal development is priority.

Revisión Review del Departamento de Desarrollo de Negocios · Publicado hace 3 años

I feel the leadership team is responsive to feedback and do what they can to make it a great workplace.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

¿En qué necesita mejorar el equipo de liderazgo?

Leadership Reviews

Listening to the needs of their employees

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

They need more American-based contracts. American customers hate talking to foreigners

Revisión Review del Departamento de IT · Publicado hace 4 años

communication empathy understanding caring willingness to help

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

taking concerns more seriously and being far all around respond to issues faster

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Provide employees with better incentives to come to work as well reward with pay suitable for the economy we live in

Revisión Review del Departamento de Ventas · Publicado hace 4 años

¿Cuál es la mejor parte de su paquete de compensación?

Compensation Reviews

It includes benefits that most companies list as a fee. The pricing is competitive and the insurance coverage is great!

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Benefits are acceptable and actual compensation needs improvement.

Revisión Review del Departamento de HR · Publicado hace 3 años

Being paid competitively and fairly

Revisión Review del Departamento de Desarrollo de Negocios · Publicado hace 3 años

In addition to regular pay, there is the ability to get paid extra for performance.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Telvista works with our health insurance, and 401K partners to get the very best coverage every year.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

¿Por qué te sientes infravalorado y qué te haría sentir mejor con respecto a tu compensación?

Compensation Reviews

We haven't had a yearly raise. We aren't getting our service recognition days. We get told to expect positive changes to our benefits, only for it to be negative.

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

I don't feel undervalued, everyone makes me feel truly valued at Telvista.

Revisión Publicado hace 4 años

I have to work onsite when the majority are off-site. That is like giving them a $200 month pay raise while the onsite employees are pushed further financially to the edge by their lower compensation.

Revisión Review del Departamento de IT · Publicado hace 4 años

no raises or cost of living increases yearly. Health care is so high and not affordable.

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

Higher pay and much better benefits.

Revisión Review del Departamento de IT · Publicado hace 4 años

¿Cuáles son algunas de las mejores cosas de tu equipo?

Team Reviews

Awesome Support, Employee Investment, Teamwork, Alert and Competent of the roles and responsibilities of each area..

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Camaraderie, teamwork, communication and willingness to assist.

Revisión Review del Departamento de HR · Publicado hace 3 años

We are a family. Everyone has each other back both at work and outside of work. We all understand life happens and we all band together to help in our times of need. Truly the best team I have ever been apart of. I look forward to logging in every day because of teammates!

Revisión Review del Departamento de Desarrollo de Negocios · Publicado hace 3 años

everyone pitches in to get things done and not much finger-pointing when things go wrong just focus on solutions.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

The positive attitudes they all have as well as the brainstorming sessions so we can constantly improve.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

¿Qué necesitan mejorar sus compañeros de trabajo y cómo podrían trabajar mejor juntos?

Team Reviews

nothing we're all here to earn a living

Revisión Review del Departamento de Ventas · Publicado hace 4 años

they need to improve their knowledge

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

Be more open to receiving info from a seasoned employee without taking offense.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

less meeting about personal life business only

Revisión Review del Departamento de Administración · Publicado hace 4 años

Instead of making things a competition. We need to realize that; either we all win together or we all fail together.

Revisión Review del Departamento de Administración · Publicado hace 4 años

¿Qué es lo más positivo de la cultura y el medio ambiente en su empresa?

Environment Reviews

The company culture is around value for the employee and their families. It creates a fun culture which actually motivates employees. Telvista is an exciting place to work! There is hardly a dull moment and HR/Management consistently reflect your best interest. I love that!!

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Telvista is a pro employee friendly work environment.

Revisión Review del Departamento de HR · Publicado hace 3 años

We are a family! We have each others back and always encourage each especially on the hard days!

Revisión Review del Departamento de Desarrollo de Negocios · Publicado hace 3 años

People work hard and there is a sense of accomplishment, but we also have fun.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

The Funster Committee. This team is compiled of all departments from frontline agents to management. They gather twice a month to decide on fun activities for the employees to promote a positive environment.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

¿Qué hay que cambiar para mejorar la cultura de la empresa?

Environment Reviews

More incentives and Higher Base Pay

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Hire a staff that is conducive to the job description

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Open, effective, and transparent communication, better performance rewards, flexibility, fun environment

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

We should be able to have TV or music or something going in the background. Things like that are scientifically proven to improve the overall atmosphere of the workplace. Also, there's a ton of ppl with ADHD here, and if it's slow we need some form of mental stimulation outside of reading work docs.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

¿Qué es lo que más te gustó del proceso de entrevista?

Interviews Reviews

The managers interviewing me seemed interested in what I had to say.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

¿Qué mejorarías en el proceso de entrevistas de tu empresa?

Interviews Reviews

There aren't any Interviews reviews of Telvista yet.
Be the first to contribute a review.

¿Qué te hace más feliz en el trabajo?

Outlook Reviews

The opportunities given to make improvements, grow the company through providing excellent services and the opportunity to grow and learn more about areas that can be improved in each person's career path or personal endeavors.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

My team members and work environment

Revisión Review del Departamento de HR · Publicado hace 3 años

My team! We are a family and truly enjoy each others company

Revisión Review del Departamento de Desarrollo de Negocios · Publicado hace 3 años

Working with and interacting with friends throughout the day.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

The work environment. The people I work with are very energetic, and happy to be here

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

¿Qué está mal y cómo se puede mejorar?

Outlook Reviews

Bring more agents that are qualified to do the job so there's not so much turnover.

Revisión Review del Departamento de IT · Publicado hace 4 años

Well according to Management it cannot be improved. We are asked to do miracles with a class of employee that doesn't care. If you cannot provide a higher pay scale it is what it is. Even when Recruiting, Training, and Production do their best.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

you can make $3000 on day and stay all day but next day take 5 calls and make no money and are sent home that affects are pay and as a single parents its hard when you dont make 80 hours a week lucky to see 60 hours a pay period and then was told we would get a raise after so long and nothing

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Not enough support if you don't understand a certain trainer teaching style more help on calls all the trainers say different things

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Management needs to allow me to do my own thing, not hover over me every second of the day, and ask me questions that I don't have a answer, because I literally just walk in.

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

¿Qué es lo que más te gusta de tu empresa?

Outlook Reviews

There aren't any Outlook reviews of Telvista yet.
Be the first to contribute a review.

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Outlook Reviews

There aren't any Outlook reviews of Telvista yet.
Be the first to contribute a review.

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