Telvista Leadership Employee Reviews
What do you like best about the leadership team?
I am always being mentored and developed
Review from Business Development Dept
Collaboration techniques. They establish different venues to communicate to the company. They target "What's Important" to share for each of the meetings. Great Job!!
Review from Operations Dept
Our leadership team keeps us informed as business needs require.
Review from HR Dept
I love Telvista Leadership Team! Everyone is always so eager to assist. I feel like my professional and personal development is priority.
Review from Business Development Dept
I feel the leadership team is responsive to feedback and do what they can to make it a great workplace.
Review from Operations Dept
The Leaders are very involved in my progression with the company. They are constantly supporting me in all aspects of my career.
Review from Customer Support Dept
I enjoy their optimism and strategic approach to our company growth. It's amazing to witness.
Review from Operations Dept
The leadership team is great with communication and asking for feedback, making us all feel involved.
The communication, creating a close-knit work environment, implementing ways to improve and making us all feel equal.
adjust numbers when they notice a miscalculation, sups are great
Review from Sales Dept
Teamwork, everyone here works well with each other.
Review from HR Dept
They create a relaxed environment, and they provide flexibility to employee schedule needs.
Review from Operations Dept
people first and the culture
Review from Operations Dept
Easy to get along with.
Review from IT Dept
They always motivate the team.
Review from Customer Support Dept
They show you that they care. When it is a problem or issue they make sure they try their best to resolve the issue in the best way they can. With the team they must sure failure is not a option.
Review from Admin Dept
They listen and do what they can within the company policy
Review from IT Dept
I can't say. I don't know them.
Review from Customer Success Dept
They do the best they can with what is provided; but you can't provide silk from a pigs ear!
Review from Customer Support Dept
Their willingness to work with employees who have different personal issues going on in their lives
Review from Customer Support Dept
What does the leadership team need to get better at?
Listening to the needs of their employees
Review from Customer Success Dept
They need more American-based contracts. American customers hate talking to foreigners
Review from IT Dept
communication empathy understanding caring willingness to help
Review from Customer Support Dept
Provide employees with better incentives to come to work as well reward with pay suitable for the economy we live in
Review from Sales Dept
taking concerns more seriously and being far all around respond to issues faster
Review from Customer Support Dept
Clear Communication and all being on the same page
Review from Customer Support Dept
Higher Pay for the amount of work and knowledge thats needed for the job also be up front about what's expected or required. The micromanaging is very overwhelming and irritating give the employees a chance to prove themselves. Most people just feel like a number that can be discouraging
Review from Customer Support Dept
Stop overloading me with task, and hold less meetings so I can have more time to help my agents.
Review from Operations Dept
COMMUNICATION, MAKING US FEEL LIKE THEY WANT TO BE HERE JUST AS MUCH
Review from Sales Dept
They never get any contracts based in America. All their contracts, hence promotion for job growth, are in Mexico.
Review from IT Dept
they should give more feedback
Review from Operations Dept
The company needs to pay a living wage, case in point, Panda Express is offering $14.00 hr as a starting wage with people having to earn $23.00 hr. A living wage would allow a person to afford a 1-2 bedroom apartment. And to even get into an apartment a person's income has to 3x the rental cost.
Review from Customer Support Dept
Communicating/listening because everyone can learn from someone. Listen to others ideas and don't pass them off as your own. Take the ideas & implement them, you just may find out that it will be effective in the work setting. Give everyone a fair chance no matter the color or gender.
Review from Admin Dept
Acknowledging employees, whether they are of management or not. And listening to employees needs.
Review from Admin Dept
COMMUNICATION !!! FOLLOW UP ON WHAT THEY PROMISE WILL HAPPEN OR AT LEAST SAY WHEN IT WILL NOT HAPPEN.
Review from Customer Support Dept
Supporting their direct reports and speaking up for them
Review from Sales Dept
Listening, contradicting, and more team activity
Review from Sales Dept
Provide self paced training at all levels of the Telvista job roles, and make them accessible through company website.
Review from Customer Support Dept
Developing employees and not telling them that they are not qualified for the job. Communication style is very poor
Review from Customer Success Dept
The right and left hand needs to be on the same page(management, IT, CEO and leaders) and listen to others option without degrading them. We need to treat the employees under us with more respect and Value the ones that show up with appreciation.
Review from Operations Dept