U.S. Legal Support Employee Reviews

Great journey from all offices closed during covid to rocking and rolling in 2023

Revisión Review del Departamento de HR · Publicado hace 2 años

There have been ups and downs like any other company but we have gone through them together. Knowing that we are all in the same boat, have the same goal, and are committed to each other as much as we are to the company makes it a fun and exciting ride.

Revisión Review del Departamento de HR · Publicado hace 3 años

Evolving but positive. There have been changes, but the core remains consistent.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

I have had good opportunities to advance and have been satisfied with the process to get where i am.

Revisión Review del Departamento de Ventas · Publicado hace 3 años

I came in with no experience or expectations for the future. I have worked with great leaders that saw something in me and pushed and gave me tools to strive for more to build my career path.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

They treat me as an individual and give me a great work environment.

Revisión Review del Departamento de HR · Publicado hace 2 años

Absolutely, hands down, best company I've ever worked for. The teamwork is unparalleled!!! Great people, great company, I could not be any happier!!!

Revisión Review del Departamento de Legal · Publicado hace 2 años

Approachable, provide excellent communication and teamwork

Revisión Review del Departamento de HR · Publicado hace 2 años

They are approachable, visible, and hold Town Halls.

Revisión Review del Departamento de HR · Publicado hace 3 años

The leadership team is accessible and often acts with a sense of urgency.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Investing in employees Listening to issues from those who deal with them daily

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Taking into consideration, the changes requested by their employees.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

Understanding what happens on the ground. Numbers a re a huge portion but understanding them is just as important.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Communication and retaining good employees

Revisión Review del Departamento de Administración · Publicado hace 3 años

Communication. Jimmie needs to understand what drives the front line workers vs what drives the managers. Also, what are our goals and what makes USL better than our competition?

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

The medical benefits are great and I like the 401k option.

Revisión Review del Departamento de HR · Publicado hace 2 años

Annual reviews, extra benefits too

Revisión Review del Departamento de HR · Publicado hace 2 años

There are numerous benefits to select from and available to employees.

Revisión Review del Departamento de HR · Publicado hace 3 años

Salary is the best part

Revisión Review del Departamento de Ventas · Publicado hace 3 años

Opportunity to earn more money

Revisión Review del Departamento de Ventas · Publicado hace 3 años

Undervalued from a salary perspective, but valued from the team.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Although I love what I do, I am undercompensated for the role I am in. When an employee works tirelessly with determination and drive, and exceeds expectations on a consistent basis, they should be recognized for those efforts and compensated accordingly.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

I feel my leadership team values me. I do feel the company as a whole does undervalue operations vs Sales. I would like to see ops leadership to have yearly meetings. It would be nice to meet in person some of the people we have worked with day in and out the last couple years since we centralized.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Constantly making cuts and letting employees go who are perceived to have more knowledge and value than others. This Company asks for corporate culture but wants to present small mom-and-pop experiences to clients. Both do not work.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

wages are not adequate versus the workload, responsibility and tenure

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

My team and several other departments' all work together, amazingly and efficiently to take care of any last minute jobs, or changes. I've never experienced this level of teamwork!!!!

Revisión Review del Departamento de Legal · Publicado hace 2 años

fun, smart, engaging and great to work with

Revisión Review del Departamento de HR · Publicado hace 2 años

The camaraderie of the team and the work hard, play hard attitude. We care about each other as people and as co-workers.

Revisión Review del Departamento de HR · Publicado hace 3 años

They are engaging and care about what they do.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

They're brilliant and have a lot to offer

Revisión Review del Departamento de Ventas · Publicado hace 3 años

Most Co-workers are great and issues are not a product of them but a product of the systems built around them which they must abide by. Goes for everyone.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Some of the people who have been at USLS longer are very rude and unkind to the newbies.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

IT isn't an issue of team work, it is the fact that so many of the employees are here to do the bare minimum and collect their pay check. When people don't care about what they do, it shows in their work performance. These people then create a lot more work for the employees who care and work hard

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

My coworkers ask for advice on how to create a better plan to get their work complete, but when I provide the plan they do not follow it. And then come back to me and complain about the results they get from following their previous plan, that they stated did not work for them, in the first place.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

Coworkers need to be more considerate.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

The HR team does a great job of putting together great events in office and virtually to ensure we all feel included. There are also a lot of awards and ways they show their appreciation.

Revisión Review del Departamento de HR · Publicado hace 2 años

teamwork and banding together when things get tough

Revisión Review del Departamento de HR · Publicado hace 2 años

The employee events are fun. Almost everyone is welcoming and friendly. The emphasis on work-life balance.

Revisión Review del Departamento de HR · Publicado hace 3 años

I miss the in-office energy that can not be replicated remotely However, the company does its best to restore that sense of community remotely.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Everyone is friendly and cares about each other

Revisión Review del Departamento de Ventas · Publicado hace 3 años

Clearly communicated expectations. I feel like everyone is expected to go above and beyond expectations in order to make clients happy. If you build a healthy organization, doing your job at a high level should make clients happy.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

It was very straight forward. Once I had an interview I knew exactly where I stood throughout the process

Revisión Review del Departamento de HR · Publicado hace 2 años

They spend time with you as a candidate to assure you are a good fit.

Revisión Review del Departamento de HR · Publicado hace 2 años

Knowing that my work is appreciated and that I have a future with this company.

Revisión Review del Departamento de HR · Publicado hace 2 años

Communicating with the court reporters, figuring out problems with the help of coworkers

Revisión Review del Departamento de Legal · Publicado hace 2 años

The challenging work and my coworkers

Revisión Review del Departamento de HR · Publicado hace 2 años

Helping people. Knowing that my contribution makes a positive impact.

Revisión Review del Departamento de HR · Publicado hace 3 años

The challenge to move the needle.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Seems decisions are made in more of a business mindset (numbers only) when they should be made with more of a court reporting mindset. I do not feel as though the ones making the big decisions have a good understanding of what issues we experience. Investment into reporters would help first.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Too few employees in some departments, creating too much work for others. It would be nice if every department was manned to properly handle the work load.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Management should take into consideration the difficulties that it takes to complete our work, instead of treating us as if we are incompent

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

More focus on the department. It can be improved by actually listening to issues and just attempting to solve them rather than sweeping them under the rug and pushing employees to the brink.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

There is a loose standard of service. We preach standards and streamlining till a client complains and then we build work-arounds. I wish we could stand by our product and push back against clients, but we're told we will lose business and the company/sales can't have that. Also, SPOT is a mess.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años