U.S. Legal Support Leadership Employee Reviews | Comparably
U.S. Legal Support Claimed Company
U.S. Legal Support was founded in 1996 based on a single, somewhat audacious goal: become the first nationwide, all-inclusive litigation support company. Over two decades later, we have over 1,000 employees, a network of nearly 5,000 independent court reporting professionals and can provide on-demand access to more than 12,000 offices in over 2,700 cities across the country. We cover more than 350,000 depositions each year and retrieve more than 400,000 records. To date, we’ve acquired over 25 companies — 15 in a 3-year period alone. In light of those accomplishments, below is what we’d say about our original goal. read more
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EMPLOYEE
PARTICIPANTS
118
TOTAL
RATINGS
3402

U.S. Legal Support Leadership Employee Reviews

What do you like best about the leadership team?

They treat me as an individual and give me a great work environment.

Review from HR Dept

Absolutely, hands down, best company I've ever worked for. The teamwork is unparalleled!!! Great people, great company, I could not be any happier!!!

Review from Legal Dept

Approachable, provide excellent communication and teamwork

Review from HR Dept

They are approachable, visible, and hold Town Halls.

Review from HR Dept

The leadership team is accessible and often acts with a sense of urgency.

Review from Operations Dept

We are all trying to make the org better

Review from Sales Dept

They are accessible and listen

Review from Sales Dept

My leadership team is always available to answer questions. They ask for my ideas and feedback and it encourages me and gives me more confidence in my work knowing they have the confidence in me.

Review from Operations Dept

Involved, improved and still improving each year.

Review from Product Dept

Available and ready to help

Review from Admin Dept

Supportive and listen to concerns, praise given consistently

Review from Operations Dept

They definitely have an interest in the company and take an active roll.

Review from Operations Dept

Leadership is very much focus on our client needs but that should also be same mind set when it comes to their Employees .

Review from Legal Dept

Direct manager has by far been the best mentor any employee could ask for.

Review from Customer Success Dept

communication, team work, good management

Review from Product Dept

Very dynamic, thoughtful, prudent around the decisions we need to make to move the organization in the right decision. It starts with the level of service we provide to the customer as our core value.

Review from Operations Dept

Keeping employees informed and up to date.

Review from Legal Dept

The leadership team is informative and encouraging. The leadership team is made up of highly intellegent people and they all bring something different to the company and work toward the same goals.

Review from Product Dept

They are extremely knowledgeable and committed to our success - both individually and as an organization.

Review from Sales Dept

Communication with employees and genuinely seem to care.

Review from Customer Support Dept

What does the leadership team need to get better at?

Investing in employees Listening to issues from those who deal with them daily

Review from Operations Dept

Taking into consideration, the changes requested by their employees.

Review from Customer Support Dept

Understanding what happens on the ground. Numbers a re a huge portion but understanding them is just as important.

Review from Operations Dept

Communication and retaining good employees

Review from Admin Dept

Communication. Jimmie needs to understand what drives the front line workers vs what drives the managers. Also, what are our goals and what makes USL better than our competition?

Review from Customer Support Dept

Communication, Employee Retention, & Employee Moral. Job Security.

Review from Operations Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated U.S. Legal Support Leadership the Highest

  • Department - HR
    +11%
  • Department - Product
    +7%
  • Experience - Entry Level
    +7%

Rated U.S. Legal Support Leadership the Lowest

  • Department - Customer Support
    -10%
  • Department - IT
    -8%
  • Department - Customer Success
    -8%
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