Amica Mutual – Customer service has declined significantly this year in particular. I have been trying to resolve an issue for months now. Agents do not follow up, return phone calls or even email a response. This is very frustrating and time consuming. Perhaps a call to the Insurance Commissioner is in order.

Amica Mutual Compagnie réclamée

Amica is the oldest mutual insurer of automobiles in the country. We also offer home, marine, personal umbrella liability and life insurance products. Lire la suite

EMPLOYÉ PARTICIPANTS: 111

TOTAL NOTATIONS: 1270

PDG: Robert DiMuccio

HR or Marketing? Claim Your Free Employer Account

Customer service has declined significantly this year in particular. I have been trying to resolve an issue for months now. Agents do not follow up, return phone calls or even email a response. This is very frustrating and time consuming. Perhaps a call to the Insurance Commissioner is in order.

Other Employee Reviews for Amica Mutual

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Overworked and underappreciated. Too much pettiness.

Quelle est la meilleure partie de votre programme de rémunération?

It's great. I am so satisfied.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

They all have a very positive outlook

Quelles sont les meilleures choses à propos de votre équipe?

i enjoy spending time with the people

Décrivez brièvement votre expérience globale dans votre entreprise.

Great, hard work good reward

Évaluez votre entreprise

Customer service has declined significantly this year in particular. I have been trying to resolve an issue for months now. Agents do not follow up, return phone calls or even email a response. This is very frustrating and time consuming. Perhaps a call to the Insurance Commissioner is in order.

Other Employee Reviews for Amica Mutual

Read Reviews by Category

Browse Reviews by Dept.

Browse All Companies