Fitbit – Customer service is well below industry standard. Does not offer returns for defective merchandise purchased 3 months ago. Will never buy direct from fitbit.com again. A loyal customer for over a decade LOST!

Fitbit Compagnie réclamée

Fitbit offers compact, wireless, wearable sensors that track a person’s daily activities in order to promote a healthy lifestyle. Lire la suite

EMPLOYÉ PARTICIPANTS: 52

TOTAL NOTATIONS: 645

PDG: James Park

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Customer service is well below industry standard. Does not offer returns for defective merchandise purchased 3 months ago. Will never buy direct from fitbit.com again. A loyal customer for over a decade LOST!

Other Employee Reviews for Fitbit

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Pushing decision down. Accountability at all levels is lacking. Better strategy overall. Our pipeline is uninspiring.

Décrivez brièvement votre expérience globale dans votre entreprise.

Part of an acquisition, and Fitbit never fully respected our expertise or worked to make us feel heard and empowered.

Décrivez brièvement votre expérience globale dans votre entreprise.

Fitbit is exhausting. The exec team capitalizes on the attractiveness of the mission to squeeze employees to work ridiculous hours and “fill in the gaps” due to attrition. Most of my coworkers are filling 2-3 roles. Burn out is common. Due to lack of exec direction, it is difficult to see p

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

I barely made 45k in Customer Support

Quelles sont les meilleures choses à propos de votre équipe?

Accountability and highly collaborative team. Howe have a high performance culture.

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Fitbit – Customer service is well below industry standard. Does not offer returns for defective merchandise purchased 3 months ago. Will never buy direct from fitbit.com again. A loyal customer for over a decade LOST!

Customer service is well below industry standard. Does not offer returns for defective merchandise purchased 3 months ago. Will never buy direct from fitbit.com again. A loyal customer for over a decade LOST!

Other Employee Reviews for Fitbit

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