-40
eNPS Score
Q&A With Fitbit Employees
At Fitbit, we’re dedicated to helping people lead healthier, more active lives. From tech enthusiasts to triathletes, everyone brings something different to the table. But we all do it for the same reason—to create products and services that make a real difference to real people. We value open minds over egos. We treat coworkers like friends and customers like family. We do the right thing no matter what. And we have a lot of fun doing it.
How employees describe working at Fitbit
Quality of product !! Customer service is most lacking
Small and lightweight product with good battery lifetime
Does not honor warranty. Watch broke within four months.
Customer support and quality of products
Quality- Right after the warranty is up, the device breaks. I'm on my 4th or 5th device. Seervice- I cannot use my Fitbit because it won't sync. Customer service is terrible. I was told someone hacked my account. No-one will speak on the phone. I want a refund. My Sense 2 is 4 months old.
What it's like to work at Fitbit
- Fitbit employees generally work 9.1 hrs a day
- Employees at Fitbit report the work pace is extremely fast
- 86% of Fitbit employees look forward to interacting with their team every day
- Fitbit employees most often take 20-30 paid vacation and sick days each year
- Fitbit employees typically get valuable feedback on how to improve at work Once a month
- 70% of Fitbit employees call their work environment positive
Q&A With Fitbit Employees
IDX: 0 TOT: 23
What's the pay like for IT roles at Fitbit?
Business analyst = 130K 10% bonus SAP analyst = 180k plus 15% bonus Sr. director = 230k plus 20% bonus VP = 255k plus 40% bonus
SAP functional 175k Director 170k SR. Director 220k and 230k
What benefits does Fitbit provide?
Top Employee Response
Good health and dental benefits
Stock, Bonus, Snacks
What's the Marketing team like at Fitbit?
There are some great people but the CMO has a challenging personality that has caused a lot of negativity in the department.
How much and how often do raises happen at Fitbit?
1 a year
What kind of people succeed at Fitbit?
Junior ones
What's one thing you wish you'd known before joining Fitbit?
It’s a fad
How much diversity is there among employees at Fitbit?
30%
How's the leadership on the IT team at Fitbit?
Don’t trust Sanjeev Sobti
What's the company culture like at Fitbit?
Top Employee Response
It's a great technology culture.
What do employees at Fitbit think about their benefits?
Fitbit employees rate their overall benefits a B- and most of them think the perks are Neutral. 70% of Fitbit employees say they are satisfied with their benefits. The majority of employees also get 20-30 days of paid vacation, and most of the employees believe the cash value of their benefits is $500 -$1000/mo.
How's career growth and advancement at Fitbit?
33% of the same employees also feel like Fitbit is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Fitbit.
How are the managers at Fitbit?
Fitbit employees rate their manager a D+ or 59/100 and the majority do not believe their manager truly cares about them as a person. Most of the employees (75%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Fitbit?
Fitbit employees rates their pay and overall compensation a B or 71/100. 62% of employees believe they are paid fairly and 100% of employees get raises every year.
Curious about what work's like at Fitbit?
Anonymously Ask Fitbit Employees Any Question
Should I work at Fitbit?
16% of Fitbit employees would encourage their friends to become coworkers, whereas 28% are neutral and 56% would not recommend working at Fitbit to their friends.
| 16% | Promoters |
|---|---|
| 28% | Passive |
| 56% | Detractors |
