16
eNPS Score
Q&A With Apple Employees
Apple employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Apple
interview make me free at ease.
Review from Engineering Dept
Great company to work for
great opportunites from a great company!
fast and simple did not wait long at all
too much work to do , sometimes i feel my job is my life im moving as soon as possible
What it's like to work at Apple
- Apple employees generally work 9.3 hrs a day
- Employees at Apple report the work pace is extremely fast
- On a typical day, employees at Apple have 1 meeting
- 79% of Apple employees look forward to interacting with their team every day
- Apple employees most often take 20-30 paid vacation and sick days each year
- 56% of Apple employees report they are happy with their work life balance
- Apple employees typically get valuable feedback on how to improve at work Every Week
- 74% of Apple employees call their work environment positive
Q&A With Apple Employees
IDX: 0 TOT: 136
What is the best part about your compensation package at Apple?
Top Employee Response
6% 401k Matched by Apple Stocks at the lowest price of the quarter. Max 10%
Only the benefits. Actual pay is demeaning for the work and care they want you to put in.
They allow high buy-ins on stocks, plus even give free stock to employees. They have a wonderful retirement package and also great life ins
What are some of the best things about your team at Apple?
Top Employee Response
The teamwork - everyone is always willing to help each other
Great people who has a passion for what we do everyday to make the customer experience the very best
Usually the team you work with is a amazing!
What is most positive about the culture and environment at Apple?
Top Employee Response
Implementing better tools to help us work with better peace of mind during busy periods. Doing so, attitudes and morale will be better.
The most positive piece in culture at Apple is that we always try hard to work with the customers, environment for technicians..is negative.
We strive to be better everyday by giving and receiving feedback. We are also constantly trying to change and adapt for our customers.
What makes you most happy at Apple?
Top Employee Response
The great customer interactions and doing my job well.
Getting things accomplished for our clients and supporting my team.
My coworkers and managers are always excited to see everyone!
What do you like best about the leadership team at Apple?
Top Employee Response
The leaders are always there to help and don't consider me a burden.
They listen and are understanding but sometimes not all understanding
Eager. Approachable. Always looking for better ways of doing things.
What does the leadership team at Apple need to get better at?
Top Employee Response
listen to people who have come from other companies that have experience
Learning that not everyone needs to be managed in the same way. Not everyone is motivated by things and not everyone is perky 24/7.
Promote for industry knowledge give increase when every new task taught and learned.
What do your coworkers need to improve and how could you work together better at Apple?
Top Employee Response
People with wrong background doing the wrong job.
Stop wasting money on Asia travels
I feel like my coworkers need better training and coaching on their role and SOP.
Does Apple have any remote positions?
Systems Engineers. Sales. A few others. For the most part there is no working from home.
World wide
Yes I have one
How's the work life balance at Apple?
Top Employee Response
Horrible
Poor.
It's been wonderful so far. Each of my managers has consistently encouraged me to take time off. The rate at which we earn sick and vacation days is really reasonable, making time off easy to take. For lots of roles (non specialized) there are processes in place to allow people to take off while getting support while they're gone.
Why do you feel undervalued and what would make you feel better about your compensation at Apple?
Top Employee Response
Not paid for job performed, highly underpaid for skill set, knowledge, past industry experienced not recognize if not With Apple
At Apple you have 2-3 other responsibilities (often considered a full time job) on top of the one you were hired for with same pay
Apple rewards ruthless bottom-line oriented behaviors. Culture would need to change.
What do people at Apple think about the CEO? What do they do well and what can they improve?
Top Employee Response
Our CEO needs to provide fair wages. I work with people who have been at Apple less time make 1/3 more than what i make. And i would like to have a mental health day each year.
"Meh" is the opinion of most. But Apple is cult like and no one would ever say anything to anyone except a trusted confidant. His public persona is nothing like reality. He is a PR product and rarely interacts with employees within Apple except for a PR opportunity. He is quite vindictive and punitive if you disagree with him or if he feels you are not aligned with his opinion(s). I was totally wrong about him and my opinions changed over time.
Love him. Sometimes political
How's the vacation policy at Apple?
Top Employee Response
It's graduated. The longer you stay, the more PTO you get. The amount depends on whether you're corporate or retail.
Not amazing - default is 2 weeks when you get hired and then increasing with years of service, although you can probably negotiate your offer.
Earn as you go
What's going wrong and how can it be improved at Apple?
Top Employee Response
too many expectations to take care of side work while still having to take incoming calls
Management and the way they treat their AHA employees
Get rid of all psychopath M1 and M2s
If you could make changes, how would you improve the culture at Apple?
The incredible growth in recent years has meant a dilution of core values. Entitlement and hubris have crept into the company but Apple continues to work against this.
More sales focused
Less secretive, more open.
What needs to change to make the company culture better at Apple?
Top Employee Response
Company culture is good but direct manager makes it awful.
Management picks favorites and aha employee s are left in the dark making you feel not part of company
More money mgmt support toward upward mobility raise for job performed
How can I improve my chances of being hired at Apple?
Top Employee Response
Look elsewhere outside of Apple if you want any sort of career pathing. There is zero career development at Apple unless you move to Cupertino, and even if you are okay with that, they won't pay you enough salary to justify living expenses out there.
Be amongst the Best in your field. Sometimes recommendations from within the team will be considered but you have to pass various interviews so if you are not up to date on your skills there is no way for you to get in.
Know your stuff. Learn Objective-C. Learn iOS.
What should I wear for an interview at Apple?
Top Employee Response
Shorts and a t shirt.
clean shirt no pants
I was told that business casual was acceptable but I always wore a suit or at least a shirt and tie.
What's the vibe like in the Customer Support dept at Apple? How many hours are you working?
Part time, 28-32
It’s busy and stressful now due to launch of iOS 12 and new iPhones. I work 40
Fast paced almost to a rushed mentality. Management more concerned about how many customers seen instead of quality of support offered.
What's one thing you wish you'd known before joining Apple?
Marketing is extremely flat and there is little or no opportunity for advancement.
Marketing department is very flat. There is little opportunity to advance. You will be helped to improve until you are great at your job, and you will stay there.
The quality of talent you compete with for advancement is tough !
How's the morale at Apple?
Top Employee Response
Eh! Over worked and underpaid, especially in the technical support side. And then on top of that no holiday gift this year, instead they are going to “throw” a holiday party in January. Well retail stores are all open 7 days a week so hows that gonna work out? Actually with as overworked as we are we should get both the party and the gift. WTF APPLE?
Horrible. You’re just a number. There’s no real way to report things to HR either.
Poor
What are you most excited about working at Apple?
Top Employee Response
We have a lot of autonomy and permission to try new things that may fail.
The people
Exploring my ideas
What kind of people succeed at Apple?
Top Employee Response
Self-promoting, ambitious, hard-working, talentless
People who will drop everything and make Principaled decisions to make a timeline
Productive, responsive, pleasant.
How does Apple make decisions around promotions?
Hard working. Obedient. Productive. Popular. Go along to get along.
Results
Based on you treat your customers
What part of Apple's business is growing fastest? What part is having difficulties?
Top Employee Response
Internet Service is growing fastest. HR is struggling because executives do not value their work.
Ever changing
Services are growing fast. Apple Retail is having difficulties.
How difficult is it to get a promotion?
Top Employee Response
The promotion pathway from T1 to T2 can sometimes be quite rapid. However, promotions beyond the front-of-line technical support positions are few and far in between. My best advice: Be patient, always exceed expectations, have a great relationship with your manager, always network, do career experiences / rotations, and always keep an eye out for internal job postings.
Very difficult. Upper management are has promotions predetermined before interviews. It’s all just for show if you actually are allowed to apply for a promotion
Unless you are 9ne of the click you won’t get promoted. We had one person get a job as a genius because that person was involved with a good friend of the store leader and never worked in the technical side. Also people that aren’t strong in a position have gotten promoted because they are friends with the boss or in his/her click
Curious about what work's like at Apple?
Anonymously Ask Apple Employees Any Question
Should I work at Apple?
47% of Apple employees would encourage their friends to become coworkers, whereas 22% are neutral and 31% would not recommend working at Apple to their friends.
| 47% | Promoters |
|---|---|
| 22% | Passive |
| 31% | Detractors |
