Apple Employee Reviews
Out of 1896 Apple employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Apple improve their work culture. The IT team, with 92% positive reviews, reports the best experience at Apple compared to all other departments at the company. The Communications team offered the most constructive feedback, with 67% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
They are fun interesting and awesome
everything realy they have good crolity
they are human and treat us with respect
Unclear decision making process, lack of up-to-date knowledge at director/VP levels
I like that they don't have to be told every little step to fulfill their own jobs to a academic perspective.
What does the leadership team need to get better at?
Be transparent with your employees. Management exercises consistent behaviour with using “unclear words” regarding the way they make decision in Apple retail. In my role I was told “you will going through more training”. All because I received one detractor even though I held an nps score of 98/100
Review from Customer Support Dept
Pay employees fair wages for the work they are doing.
Worst technology company out there, the way the treat people is a disgrace. Offer people the roles, make them resign from previous employer then leave you hanging.
need to speak up and stop being idiots because i literally have a degree i am smarter but they are so dumb
basic human rights don't work at Apple!!!!
What is the best part about your compensation package?
Stock, health care, benefits, employee assistance, education credit, gym benefit
Apple product discounts and good stock
The hourly rates are extremely generous, but part time hours are scarce.
What compensation package? less than $30 hr? Work the late shift for 10% more?
Just the amount I'm paid
Why do you feel undervalued and what would make you feel better about your compensation?
I do the same work as the developers on our team but do not have the "T" after my classification as I do not have a degree. My pay is a third of my peers.
Review from Operations Dept
Worst technology company out there
not matching the hours put in
they dont appreciate me and they are rude i deserve double my pay
under valued employee of the decade
What are some of the best things about your team?
Some become good friends and some are great mentores and provide good support and feedback at work. Lots of diversity and energy
Some are very talented i think
Fun loyal supportive best friends
We build our own culture
They use teamwork to make devices
What do your coworkers need to improve and how could you work together better?
Coworkers are not the problem Management, Leadership and HR are the problem
they need to be more nicer
too much gate keeping no one really wants to knowledge share
The team has some really good experts and top-notch engineers. Problem is that there are also people who are causing team issues and no one in management is dealing properly with it.
Some people are great, but the bad ones are really bad. Apple promotes a culture of speaking ignorance with confidence and getting ahead. I've seen people screw up majorly and repeatedly and still get ahead because they can convince higher ups they know what they're doing.
What is most positive about the culture and environment at your company?
The most positive thing would be the people and overall culture of the company. It feels open and welcoming to work here
Everything they do fir us us amazing
The customers that appreciate you . Being able to help and understand the issue the customer has and fixing it , reassuring them your gonna do everything you can to help them with there issue
Review from Customer Support Dept
good environment & culture, apple took a lot of efforts to filter out the trash
Most of the time it is a very collaborative environment. People are experts in their fields and trying to do the best for the company. But you also sometimes have people place their own convenience above the company's.
What needs to change to make the company culture better?
Scrap all of the upper management and start fresh.
Review from Operations Dept
Recruitment process is terrible, HR and Leadership do not care about what people think of them, they hide behind their image thinking they are a Leading Technology Company they are so arrogant
pay me more and be more nicer
What needs to change to make the company culture better?
hire technical middle management and stop allowing senior folks to gate keep
What did you like most about the interview process?
Its personal and feels mostly effective and seamless
asking why i wanted to join the company
Review from Customer Support Dept
Interviews with this company are very relaxed.
It's different from other organizations. I had to go through a total of 4 rounds. I get to mingle with other candidates. It is an open concept.
Got to talk to the senior members of the team
What would you improve about your company's interview process?
they would be a little more welcoming
the interview man keep being rude to me and underpay me and threaten to fire me
What would you improve about your company's interview process?
Technical coding rounds would be fair
Respecting people background, knowledge, and experince. Most interviews are fake and pre managed. Recruiters never respond to your applications
Review from Engineering Dept
What makes you most happy at work?
Helping people and having controol over what I get to do. Knowing im mostly supported at work
Getting lunch and getting off
Helping customers, And Being able to give tye customers knowledge on the products and issues they are having so they can better understand how the issue starts.
Review from Customer Support Dept
Getting my daily food! I was good yesterday and they gave me a second orange slice and pretzel stick.
Solving technical problems, while stressful in the moment, is extremely satisfying when successful.
What's going wrong and how can it be improved?
Pt employees are capped at certain hours per week. Job responsibilities have increased . We are expected to always multi help without a pay increase. Moral of my coworkers including myself have decreased. I recommend give your pt employees more hours. Show as a company you care about your employees
Review from Customer Support Dept
They should not be so arrogant
Confusing releases of products. Lack of clarity and direction. Product lack innovation.
too much politics, if you do not agree with how things are run good luck
Everyone is being rude to the customers
What do you like best about your company?
It is well known brand
We are the best thing
Review from Marketing Dept
Helping people and making an impact on their lives
Review from Operations Dept
There are very bright people at Apple.
Review from Engineering Dept
The team work and how hard everyone tries
Review from Operations Dept
What would you most like to see improved at your company?
Focus on business customers and business teams that support them
Overall direction and focus with the resources to back up key projects.
We should have onsite child care.
Review from Engineering Dept
More customer education.
Review from Sales Dept
Increase fairness in interviewing and hiring practices internally.
Review from Customer Support Dept