B+
77/100
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Apple Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Helping people and having controol over what I get to do. Knowing im mostly supported at work
Getting lunch and getting off
Helping customers, And Being able to give tye customers knowledge on the products and issues they are having so they can better understand how the issue starts.
Review from Customer Support Dept
Getting my daily food! I was good yesterday and they gave me a second orange slice and pretzel stick.
Solving technical problems, while stressful in the moment, is extremely satisfying when successful.
Helping customers explore their Apple products.
Review from Sales Dept
Being appreciated and acknowledged for the work I'm doing every day and to know that every one is just trying their best. That should be more than enough.
The people, be it customers of colleagues.
Working with experts in their respective industries
The coworkers are so helpful and everything is super calm and organized
Review from Communications Dept
Long weekends and vacation days
Being able to assist customers and celebrate new ownerships of Apple devices, as well as kickstarting their journey with Apple devices by offering our fantastic services like Today at Apple.
Review from Sales Dept
When we are able to concentrate on the work ahead of us and arrive at a successful conclusion.
work, teams, composition, brand, career
Review from Engineering Dept
Solving problems we did not think were possible to solve
The times when I can get involved in cross functional collaboration projects
the space and knowing im included and involved
Review from Marketing Dept
Solving big problems with teams. Making an impact that changes the world.
completing tasks, overcoming obstacles and seeing the final product come together
My teammates, my store, and the opportunities.
Review from Sales Dept
What's going wrong and how can it be improved?
Pt employees are capped at certain hours per week. Job responsibilities have increased . We are expected to always multi help without a pay increase. Moral of my coworkers including myself have decreased. I recommend give your pt employees more hours. Show as a company you care about your employees
Review from Customer Support Dept
They should not be so arrogant
Confusing releases of products. Lack of clarity and direction. Product lack innovation.
too much politics, if you do not agree with how things are run good luck
Everyone is being rude to the customers
Quality of workspace in the retail space is not conducive for focus nor do store leadership understand what business teams do and therefore churn is extremely high
Rushed products and failed software for fast profits. Focus on fixing software issues before sending it out too quickly.
Review from Customer Support Dept
I have to do 250% MORE work for barely any more than I was making before they put me in the Senior tech position. It can be improved by having EVERYONE do their job, and paying fair wages to the employees. $0.91 is NOT enough of an increase for 250% more work
Review from Customer Support Dept
Management needs to be replaced.
Review from Operations Dept
The pay could certainly be better to reflect the work we do, and there needs to be more people on hand to help the growing customer base.
Review from Customer Support Dept
high anxiety because of the workload
Review from Customer Support Dept
The company has lost their mind. Too many products and none of them are the same high quality as in the past.
Review from Operations Dept
The company treats customers better than employees, but is fundamentally dishonest to both.
Review from Customer Support Dept
Nothing is wrong with the the position, job, or company
Review from Customer Support Dept
It is hard to be motivated knowing you're going to face the same hurdles every day
Review from Design Dept
Lack of desire to improvise (as in the past)
Review from Engineering Dept
For a company that holds its products in such high regard it should have a more demanding highering process and a higher rate of pay. Compensation is very well paying for retail but one could argue Apple already sets a higher expectation in quality and thus should adjust wages.
Review from Sales Dept
Stop being insanely political and
Review from Customer Support Dept
A more objective management staff who aren’t afraid of hiring a better performaning employee over their friend or family member of another department. Pay in accordance of quality of work rather than just focusing on metrics. Won’t give false promise in regard to ones promtoinal eligibility.
Review from Customer Support Dept
Improve how managements treats sales staff.
Review from Sales Dept
What do you like best about your company?
It is well known brand
We are the best thing
Review from Marketing Dept
Helping people and making an impact on their lives
Review from Operations Dept
There are very bright people at Apple.
Review from Engineering Dept
The team work and how hard everyone tries
Review from Operations Dept
#1 on Forbes Fortune 500
Review from Engineering Dept
The mission to build product people love while protecting customers
Review from Engineering Dept
The benefits
Review from Customer Support Dept
Diversity. Autonomy. Values.
Review from Business Development Dept
What would you most like to see improved at your company?
Focus on business customers and business teams that support them
Overall direction and focus with the resources to back up key projects.
We should have onsite child care.
Review from Engineering Dept
More customer education.
Review from Sales Dept
Increase fairness in interviewing and hiring practices internally.
Review from Customer Support Dept
Speed of delivering features
Review from Engineering Dept
There is far too much micro-management
Review from Customer Support Dept
Employee recognition,commission for sales role, ability to telecommute
Review from Sales Dept
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