I enjoy my clients who I have built relationships with over the years. I do appreciate how we treat each pet that walks into our facility as if they were our own pet.
Overworked, underpaid. Again, we are tired of management sharing how well our financials are each quarter but then denying us of a raise. We don't even get raises to match inflation. Also, our accrued PTO hours were withheld from us because we were short staffed.
We need to get back to providing exceptional quality of customer service and animal care. Also, stop offering minimum wage jobs when you set extremely high standards for your staff. Quit bragging about how much money you are making and claiming it's "not in the budget" to give us a raise.