National Veterinary Associates Employee Reviews | Comparably
NVA was founded in 1996 by Stanley Creighton, DVM, with an emphasis on supporting local medical standards as established by individual read more
EMPLOYEE
PARTICIPANTS
429
TOTAL
RATINGS
3701
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National Veterinary Associates Employee Reviews

Out of 298 National Veterinary Associates employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping National Veterinary Associates improve their work culture. The Customer Support team, with 54% positive reviews, reports the best experience at National Veterinary Associates compared to all other departments at the company. The Admin team offered the most constructive feedback, with 62% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They are honest and helpful. They listen well and work with you to find solutions to problems or creative new ideas for growth.

The management team does their best to listen to our concerns and troubleshoot problems.

They seemed to care about us

They try to pass info on to the employees

Review from Operations Dept

They care about the people and the pets

What does the leadership team need to get better at?

Leadership Reviews

Staffing more, paying more competitive wages and better benefits ( health insurance)

realistic goals and ideas to actually improve rather than choke growth

Upper management needs to be aware of what location managers are doing and treating employees

dont be so picky and help out

Being honest and forthcoming and communication

What is the best part about your compensation package?

Compensation Reviews

The Health and Wellness Fund.

Review from Customer Support Dept

Insurance, vacation/holiday times, flexibility on contract benefit negotiation

matching 401k and time off

Having a quality dental plan

401k is really good for matching

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Getting stock options would certainly help employees feel a greater sense of ownership of the company and care about it more

Considering the high demand, daily occurrence of at least one accident to clean, as well as nearly never being staffed properly especially with the additional options we have, we should make at least $15 hourly. At a minimum enough that a full 40hr can pay bills.

If they gave me a chance to prove to them that it was a miscommunication, and that they would give me the chance to help the hospital in a way that it needs.

upper management needs to make better effort to comunicate with employees.

Review from Operations Dept

Treated with respect, we are adults

What are some of the best things about your team?

Team Reviews

They care deeply about their patients

The excellent teamwork and hardworking attitudes

the people in the clinic are great

i honestly cant think of any

Friendship and quality of care provided

What do your coworkers need to improve and how could you work together better?

Team Reviews

We do the best we can. We need better managers.

My coworkers are great and we work well together. It's corporate that is the issue.

Communication, efficency, and recieving critisim/giving constructive feedback verses gossiping.

Open communication and conflict resolution. Staff needs to speak up when they are dissatisfied.

Better management would improve all employees

What is most positive about the culture and environment at your company?

Environment Reviews

My immediate coworkers are fantastic and dedicated

We are a family. We support each other and help each other out during the rough times.

Co workers. We get along mostly

The staff that continue to encourage, and uplift each other on a daily basis.

i get to make owners happy by sending them home with their pets

What needs to change to make the company culture better?

Environment Reviews

People need to feel valued and cared for instead of just being a cog in the wheel.

Hire better leaders with training and personel skills

Easier and more accessible methods of reporting unprofessional behavior that doesn't back fire on the victim.

Review from Customer Support Dept

Adoption of certain standards across hospitals where policies and supports are in place to take care of the mental health of team members as well as boundaries for what is considered inappropriate client behavior and how to address them.

Less favoritism. Follow through on enforcing attendance practices and making people responsible for their jobs duties.

What did you like most about the interview process?

Interviews Reviews

The general manager was pleasant and knows what she is doing

Review from Customer Success Dept

It was unremarkable and slightly misleading

At the time, my manager seemed extremely friendly and comfortable to speak with.

The working interview was the best part

Tell a good story until you get hired.

What would you improve about your company's interview process?

Interviews Reviews

dont make it so complicated

I had 5 interviews and it took over a month to get hired

hiring people that know what they are dojng

Follow through on thing discussed at interview/hiring.

Interview was rushed and was less then an hour long

Review from Operations Dept

What makes you most happy at work?

Outlook Reviews

Helping patients and clients with positive outcomes

The pack is great, we have great customers and dogs. the overall entire environment is fantastic. We all care about each other and the dogs.

Clients and pets, working together

The team of coworkers that are dependable

My coworkers are the only thing keeping me at my job.

What's going wrong and how can it be improved?

Outlook Reviews

Communication and culture are the biggest thing that need to be addressed

communication, pto, keeping cleaning supplies in stock, actually listening to employees, not making employees put clients before their safety

Lack of management, structure, protocol

Not to fire staff when they are understaffed.

Lack of training of management. Techs and veterinarians are thrown into management positions without training. NVA has an opportunity to create training to support management and hospital staff but it does not seem to be a priority

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of National Veterinary Associates yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of National Veterinary Associates yet.
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