Out of 298 National Veterinary Associates employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping National Veterinary Associates improve their work culture. The Customer Support team, with 54% positive reviews, reports the best experience at National Veterinary Associates compared to all other departments at the company. The Admin team offered the most constructive feedback, with 62% of that department's reviews constructive in nature.
They are honest and helpful. They listen well and work with you to find solutions to problems or creative new ideas for growth.
The management team does their best to listen to our concerns and troubleshoot problems.
They seemed to care about us
They try to pass info on to the employees
Review from Operations Dept
They care about the people and the pets
Staffing more, paying more competitive wages and better benefits ( health insurance)
realistic goals and ideas to actually improve rather than choke growth
Upper management needs to be aware of what location managers are doing and treating employees
dont be so picky and help out
Being honest and forthcoming and communication
The Health and Wellness Fund.
Review from Customer Support Dept
Insurance, vacation/holiday times, flexibility on contract benefit negotiation
matching 401k and time off
Having a quality dental plan
401k is really good for matching
Getting stock options would certainly help employees feel a greater sense of ownership of the company and care about it more
Considering the high demand, daily occurrence of at least one accident to clean, as well as nearly never being staffed properly especially with the additional options we have, we should make at least $15 hourly. At a minimum enough that a full 40hr can pay bills.
If they gave me a chance to prove to them that it was a miscommunication, and that they would give me the chance to help the hospital in a way that it needs.
upper management needs to make better effort to comunicate with employees.
Review from Operations Dept
Treated with respect, we are adults
They care deeply about their patients
The excellent teamwork and hardworking attitudes
the people in the clinic are great
i honestly cant think of any
Friendship and quality of care provided
We do the best we can. We need better managers.
My coworkers are great and we work well together. It's corporate that is the issue.
Communication, efficency, and recieving critisim/giving constructive feedback verses gossiping.
Open communication and conflict resolution. Staff needs to speak up when they are dissatisfied.
Better management would improve all employees
My immediate coworkers are fantastic and dedicated
We are a family. We support each other and help each other out during the rough times.
Co workers. We get along mostly
The staff that continue to encourage, and uplift each other on a daily basis.
i get to make owners happy by sending them home with their pets
People need to feel valued and cared for instead of just being a cog in the wheel.
Hire better leaders with training and personel skills
Easier and more accessible methods of reporting unprofessional behavior that doesn't back fire on the victim.
Review from Customer Support Dept
Adoption of certain standards across hospitals where policies and supports are in place to take care of the mental health of team members as well as boundaries for what is considered inappropriate client behavior and how to address them.
Less favoritism. Follow through on enforcing attendance practices and making people responsible for their jobs duties.
The general manager was pleasant and knows what she is doing
Review from Customer Success Dept
It was unremarkable and slightly misleading
At the time, my manager seemed extremely friendly and comfortable to speak with.
The working interview was the best part
Tell a good story until you get hired.
dont make it so complicated
I had 5 interviews and it took over a month to get hired
hiring people that know what they are dojng
Follow through on thing discussed at interview/hiring.
Interview was rushed and was less then an hour long
Review from Operations Dept
Helping patients and clients with positive outcomes
The pack is great, we have great customers and dogs. the overall entire environment is fantastic. We all care about each other and the dogs.
Clients and pets, working together
The team of coworkers that are dependable
My coworkers are the only thing keeping me at my job.
Communication and culture are the biggest thing that need to be addressed
communication, pto, keeping cleaning supplies in stock, actually listening to employees, not making employees put clients before their safety
Lack of management, structure, protocol
Not to fire staff when they are understaffed.
Lack of training of management. Techs and veterinarians are thrown into management positions without training. NVA has an opportunity to create training to support management and hospital staff but it does not seem to be a priority
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