National Veterinary Associates Employee Reviews

I stayed for a full year, but the lack of follow through for fixing issues is not handled well or quickly by the high management. Middle and direct managers do there best, but if nothing happens when problems are reported, it's pointless. They took away our snack and drink and holiday incentives too

Posted 15 days ago

During your interview you are promised so many things, mentorship, learning new skills, mental well-being support, etc. In reality it's the same sink or swim mentally. HR apparently only gives a crap about making money and to hell with the little people.

Posted 15 days ago

I feel supported in my work. I don't feel like we're a corporate owned clinic. Doctors are paid well. Support staff are paid better than they used to be, but still not enough for the field of work and skill they need.

All corporate cares about is numbers and money. It is easy to focus on numbers when you only have to worry about items. Trying to only focus on numbers while operating with living beings is unrealistic. Additionally we are expected to grow our numbers but not given the budget or tools to do so.

Love it and the people

Trying their best within the means they are given

Posted 15 days ago

Easy to talk to and express ideas to, even though those ideas are rarely paid attention to

Posted 15 days ago

She genuinely cares about the doctors and staff., clients and patients and is excellent with communication. She goes above and beyond for us. BUT she constantly has to fight with corporate to get things for us.

Review from Operations Dept

They are honest and helpful. They listen well and work with you to find solutions to problems or creative new ideas for growth.

The management team does their best to listen to our concerns and troubleshoot problems.

Staffing more, paying more competitive wages and better benefits ( health insurance)

realistic goals and ideas to actually improve rather than choke growth

Upper management needs to be aware of what location managers are doing and treating employees

dont be so picky and help out

Being honest and forthcoming and communication

The Health and Wellness Fund.

Review from Customer Support Dept

Insurance, vacation/holiday times, flexibility on contract benefit negotiation

matching 401k and time off

Having a quality dental plan

401k is really good for matching

An opportunity to actually take a few days off to attend CEs, overnight staff isn't allowed to take time off that isn't well planned. Day staff does not cover night staff frequently and it causes rifts. Yearly pay raises are ok. Our insurance changed and is more expensive and worse quality.

Posted 15 days ago

Our new health benefits are terrible: more expensive plans with equally more expensive co-pays with fewer things covered. Rate of pay is less compared to other clinics in the area. We used to be able to order food and snacks to help boost morale, but that has been taken away.

Posted 15 days ago

Getting stock options would certainly help employees feel a greater sense of ownership of the company and care about it more

Considering the high demand, daily occurrence of at least one accident to clean, as well as nearly never being staffed properly especially with the additional options we have, we should make at least $15 hourly. At a minimum enough that a full 40hr can pay bills.

If they gave me a chance to prove to them that it was a miscommunication, and that they would give me the chance to help the hospital in a way that it needs.

Our cohesiveness. We work well together

Posted 15 days ago

Some of them actually know what they are doing and are fun to be around.

Posted 15 days ago

they care about the patients and each other, they are funny and great to work with and highly skilled.

Review from Operations Dept

They care deeply about their patients

The excellent teamwork and hardworking attitudes

We do the best we can. We need better managers.

My coworkers are great and we work well together. It's corporate that is the issue.

Communication, efficency, and recieving critisim/giving constructive feedback verses gossiping.

Better management would improve all employees

Open communication and conflict resolution. Staff needs to speak up when they are dissatisfied.

Our manager. Everyone seems calm and supportive.

Review from Operations Dept

My immediate coworkers are fantastic and dedicated

We are a family. We support each other and help each other out during the rough times.

Co workers. We get along mostly

The staff that continue to encourage, and uplift each other on a daily basis.

Keeping an adequate inventory in stock, hiring quality people instead of just bodies, having appropriately staffed shifts, and bringing back the snacks!

Posted 15 days ago

People need to feel valued and cared for instead of just being a cog in the wheel.

Hire better leaders with training and personel skills

Easier and more accessible methods of reporting unprofessional behavior that doesn't back fire on the victim.

Review from Customer Support Dept

Adoption of certain standards across hospitals where policies and supports are in place to take care of the mental health of team members as well as boundaries for what is considered inappropriate client behavior and how to address them.

I was promised mentorship and skill development

Posted 15 days ago

the ease of communication with the manager and other vet. The next level person was not as good at responding and seemed very "corporate"

Review from Operations Dept

It was not noteworthy from memory

The general manager was pleasant and knows what she is doing

Review from Customer Success Dept

It was unremarkable and slightly misleading

dont make it so complicated

I had 5 interviews and it took over a month to get hired

hiring people that know what they are dojng

Follow through on thing discussed at interview/hiring.

Interview was rushed and was less then an hour long

Review from Operations Dept

Patients, team, clients and my exorbitant wealth

Helping patients and clients with positive outcomes

The pack is great, we have great customers and dogs. the overall entire environment is fantastic. We all care about each other and the dogs.

Clients and pets, working together

The team of coworkers that are dependable

See other comments regarding staffing

Posted 15 days ago

Communication and culture are the biggest thing that need to be addressed

communication, pto, keeping cleaning supplies in stock, actually listening to employees, not making employees put clients before their safety

Lack of management, structure, protocol

Not to fire staff when they are understaffed.