National Veterinary Associates Leadership Employee Reviews
What do you like best about the leadership team?
She genuinely cares about the doctors and staff., clients and patients and is excellent with communication. She goes above and beyond for us. BUT she constantly has to fight with corporate to get things for us.
Review from Operations Dept · Posted 2 days ago
They are honest and helpful. They listen well and work with you to find solutions to problems or creative new ideas for growth.
The management team does their best to listen to our concerns and troubleshoot problems.
They seemed to care about us
They try to pass info on to the employees
Review from Operations Dept
They care about the people and the pets
Always very professional and discreet
She plans fun events and meetings for us.
Theyre actively trying to do things better
We all get along and weve all been working together for many many years
They are very helpful in every way
I like the personality of my team
Direct management is fair and approachable.
Fair company that is slowly increasing its Canadian presence. Benefits are slow to increase but they are working on it. They do allow hospitals to run as they were before acquisition.
Review from Customer Success Dept
What does the leadership team need to get better at?
Staffing more, paying more competitive wages and better benefits ( health insurance)
realistic goals and ideas to actually improve rather than choke growth
Upper management needs to be aware of what location managers are doing and treating employees
dont be so picky and help out
Being honest and forthcoming and communication
Take input from your team with more than just letting it go in one ear and out the other. Have your staffs back when put in situations where it is ij your job description to do so.
Understanding the ACTUAL labor needs of a company. Staffing 1 tech to a doctor is UNSAFE and someone WILL get injured. Its not a matter of if, its when.
Creating a supportive work environment and educating all levels of the corporation (national leadership, regional leadership, local leadership and staff) on how to maintain mental health and prevent compassion fatigue. Including setting and respecting reasonable boundaries with clients & coworkers
Complete education or training on reasonable accommodations in the workplace for employees with disabilities.
When issues in the hospital arise the managers and people directly under them do not listen to feedback. It gets glossed over and shocked up to personality differences when in fact all of the employees I have spoken to hate working there and want to transfer to a different job.
This team should put personal views and beliefs aside. Allowing unqualified people to to sit on a stool all day and give orders to those with more knowledge and skill will eventually lead to the loss of hardworking staff.
Training their staff and respecting their staff to make the environment comfortable
Communication, having the same standards for all employees, training, being professional.
Listening to everyday workers; the actual heart of the industry.
hiring people that can treat people correctly
We need to get back to providing exceptional quality of customer service and animal care. Also, stop offering minimum wage jobs when you set extremely high standards for your staff. Quit bragging about how much money you are making and claiming it's "not in the budget" to give us a raise.
Being an actual manager and not gossiping about employees to other employees
Communicating, fairness, scheduling, not triaging messages and actually addressing all concerns
Being open. Communication. Explaining why things happen
Stop being vindictive, petty and start supporting, paying your staff. Stop overworking them and treating everyone as if they are replaceable.