New Seasons Market – Make store employees more affable, available in the aisles, and proactively helpful to customers. Currently, the vast majority don't seem to prioritize customer experience. Except for cashiers --who are a captive audience, floor staff are seemingly indifferent to customers.

We want to be the ultimate neighborhood grocery store. That means creating the best shopping experience possible. Lire la suite

EMPLOYÉ PARTICIPANTS: 71

TOTAL NOTATIONS: 829

PDG: Forrest Hoffmaster

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Make store employees more affable, available in the aisles, and proactively helpful to customers. Currently, the vast majority don't seem to prioritize customer experience. Except for cashiers --who are a captive audience, floor staff are seemingly indifferent to customers.

Other Employee Reviews for New Seasons Market

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

They have cut labor so deep that we have to ask our team members to do the work that used to take 2 or 3. Food safety scores have gone down. Team Member morale is down. They put too much work on hourly team members. They barely have time to wait on customers. That's why we are here.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

Lots of things! It's a very cool culture.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Evaluating whether their directives are actually real-world practical BEFORE rolling them out. Ideals and reality just aren't the same-- and we LOSE customers when changes come too fast and in ways that aren't well thought out.

Décrivez brièvement votre expérience globale dans votre entreprise.

I am unsafe, over-tasked, and expendable

Décrivez brièvement votre expérience globale dans votre entreprise.

My experience at work is generally pleasant and energizing.

Évaluez votre entreprise

New Seasons Market – Make store employees more affable, available in the aisles, and proactively helpful to customers. Currently, the vast majority don't seem to prioritize customer experience. Except for cashiers --who are a captive audience, floor staff are seemingly indifferent to customers.

Make store employees more affable, available in the aisles, and proactively helpful to customers. Currently, the vast majority don't seem to prioritize customer experience. Except for cashiers --who are a captive audience, floor staff are seemingly indifferent to customers.

Other Employee Reviews for New Seasons Market

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