New Seasons Market CS Rep Employee Reviews
Briefly describe your overall experience at your company
I've been given the opportunity to grow in my development in multiple departments.
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They're truly inclusive and open, which makes me feel valued.
Review from Customer Support Dept
What does the leadership team need to get better at?
New Seasons needs to overhaul their information technology and communications systems. In their current form, they are labyrinthine and nonsensical. Workers and middle management are uninformed.
Review from Customer Support Dept
What is the best part about your compensation package?
It's a well balanced plan.
Review from Customer Support Dept
Paid well for my position.
Review from Customer Support Dept
A comperable job in any other industry pays 2-3 times what I make here. That's disheartening. I love the great food, company mission and my coworkers, but get really tired of struggling just to make my rent and utilities every month. I keep hoping someone will realize it's time to reevaluate this.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
New Seasons Market pays poverty wages to workers at the store level and no longer provides adequate staffing levels to support worker safety.
Review from Customer Support Dept
What are some of the best things about your team?
We are more than coworkers, we are family.
Review from Customer Support Dept
The people are like family.
Review from Customer Support Dept
Many of my team members support organized labor in the service and retail industry.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of New Seasons Market yet.
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What is most positive about the culture and environment at your company?
We care about our customers and employees and the community we serve.
Review from Customer Support Dept
They are flexible with individual needs as best they can.
Review from Customer Support Dept
Lots of things! It's a very cool culture.
Review from Customer Support Dept
What needs to change to make the company culture better?
Narrow the income disparity between corporate and store level employees. Stop de-skilling the workforce, McDonald's-style. Allow workers to define their own narratives instead of co-opting and curating everything in the company voice.
Review from Customer Support Dept
What did you like most about the interview process?
Nothing sticks out, it's been years.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of New Seasons Market yet.
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What makes you most happy at work?
The personal interaction with the customer and coworkers.
Review from Customer Support Dept
Interaction with my customers and co-workers.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Bring staffing levels and equipment quality back up to standard and establish a logical pay scale which accounts for industry experience and expertise.
Review from Customer Support Dept
They have cut labor so deep that we have to ask our team members to do the work that used to take 2 or 3. Food safety scores have gone down. Team Member morale is down. They put too much work on hourly team members. They barely have time to wait on customers. That's why we are here.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of New Seasons Market yet.
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What would you most like to see improved at your company?
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