The Cigna Group Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
I love working for cigna so far it's been rewarding and an awesome learning experience.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They are very helpful and want the best for their team
Review from Customer Support Dept
They work with employees and engage the wo0rkers in giving their ideas and let them see their ideas put into action.
Review from Customer Support Dept
They seem to really care about and value their employees.
Review from Customer Support Dept
They teach principles of the business but do not micromanage each individual.
Review from Customer Support Dept
they really care about people
Review from Customer Support Dept
What does the leadership team need to get better at?
Understanding employee concerns and culture
Review from Customer Support Dept
What is the best part about your compensation package?
I have a fair compensation package that meets my needs even though I now pay more out of pocket.
Review from Customer Support Dept
It seems to be a fair compensation package
Review from Customer Support Dept
The built vacation time is sometimes more than I know what to do with.
Review from Customer Support Dept
Low patient contributions after deductible met
Review from Customer Support Dept
Paid time off and 401K matching
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They pay new employees more that regular employees
Review from Customer Support Dept
Better health coverage considering I work for a health insurance company and see so many other employers who offer better plans
Review from Customer Support Dept
What are some of the best things about your team?
We can enjoys a couple laughs while still tackling important topics
Review from Customer Support Dept
We are a team all in for our patients. We care about how we service and meet our patients needs.
Review from Customer Support Dept
We help each other when it's needed.
Review from Customer Support Dept
We are all compassionate to others. Inquisitive to understand new policy and procedure. We are unafraid to voice dissent but without contempt.
Review from Customer Support Dept
we all do our best to work together and help one another
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of The Cigna Group yet.
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What is most positive about the culture and environment at your company?
We are a team that works together for the good of the patients and customers and we support each other. We are family culture.
Review from Customer Support Dept
It's fun and up beat, never a dull moment.
Review from Customer Support Dept
There is a lack of drama as everyone is focused on getting their work done as quickly as possible.
Review from Customer Support Dept
they are always doing little things to keep up good morale
Review from Customer Support Dept
Diversity, respect for individuals from all cultures
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of The Cigna Group yet.
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What did you like most about the interview process?
The questions asked let me see what type of people the company was looking for and answered what the company's expectations were.
Review from Customer Support Dept
It was a little intimidating to be honest, but they made me feel comfortable.
Review from Customer Support Dept
being able to do a scenario to show my skills
Review from Customer Support Dept
What would you improve about your company's interview process?
I would presume that once you are in the company and apply for the new position I would hope they would do a preliminary interview so we can have face to face conversation irrelevant of experience or position. I have applied for multiple positions but no one has even interviewed me.
Review from Customer Support Dept
What makes you most happy at work?
I get to work independently throughpout the day with patients and I also have time working as part of a pharmacy team working with patients throughout the day. There is enough variety in my job to satisfy me.
Review from Customer Support Dept
Being able to help people and educate them on their plans
Review from Customer Support Dept
The freedom afforded to get the work done. Use the campus gym. The occasional social events.
Review from Customer Support Dept
Treating customers well, solving problems
Review from Customer Support Dept
Having a customer tell me that I have helped them more than anyone they have ever talked to at CIGNA
Review from Customer Support Dept
What's going wrong and how can it be improved?
i only wish that i could work from home and right now i'm still in office
Review from Customer Support Dept
Less rigidity of schedule...a longer lunch
Review from Customer Support Dept
What do you like best about your company?
Working from home
Review from Customer Support Dept
What would you most like to see improved at your company?
Higher compensation
Review from Customer Support Dept