The Cigna Group Competitors | Comparably
The Cigna Group Claimed Company
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. read more
EMPLOYEE
PARTICIPANTS
406
TOTAL
RATINGS
3767
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The Cigna Group Competitors

The Cigna Group competitors include CVS Health, UnitedHealth Group and Aetna. The Cigna Group ranks 1st in CEO Score on Comparably vs its competitors. See below how The Cigna Group compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
1st
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
3rd
Customer Service
2nd

See The Cigna Group Culture vs Competitors:

The Cigna Group Competitors
RankCompanyScore
1The Cigna Group72
2CVS Health69
3UnitedHealth Group68
4Aetna60

The Cigna Group Competitors at a Glance

Product Quality Score Comparison

The Cigna Group Ranks 2nd in Product Quality Score

157 Customers rate The Cigna Group's Product Quality Score a 3/5, which ranks it 2nd against its competitors, below CVS Health.

  1. 1st
    CVS Health
    3.5 / 5
  2. 2nd
    The Cigna Group
    3 / 5
  3. 3rd
    UnitedHealth Group
    2.9 / 5
  4. 4th
    Aetna
    1.6 / 5
Product Quality Score Comparison
RankCompany Score
1CVS Health71
2The Cigna Group61
3UnitedHealth Group59
4Aetna32
NPS Comparison

The Cigna Group Ranks 2nd in Net Promoter Score

194 Customers rate The Cigna Group's Net Promoter Score a -7, which ranks it 2nd against its competitors, below CVS Health. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend The Cigna Group to a friend?”.

  1. 1st
    CVS Health
    18
  2. 2nd
    The Cigna Group
    -7
  3. 3rd
    UnitedHealth Group
    -14
  4. 4th
    Aetna
    -68
NPS Comparison
RankCompany Score
1CVS Health18
2The Cigna Group-7
3UnitedHealth Group-14
4Aetna-68
Pricing Score Comparison

The Cigna Group Ranks 3rd in Pricing Score

149 Customers rate The Cigna Group's Pricing Score a 2.9/5, which ranks it 3rd against its competitors, below UnitedHealth Group.

  1. 1st
    CVS Health
    3.4 / 5
  2. 2nd
    UnitedHealth Group
    2.9 / 5
  3. 3rd
    The Cigna Group
    2.9 / 5
  4. 4th
    Aetna
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1CVS Health68
2UnitedHealth Group59
3The Cigna Group59
4Aetna31
Customer Service Comparison

The Cigna Group Ranks 2nd in Customer Service

139 Customers rate The Cigna Group's Customer Service a 3/5, which ranks it 2nd against its competitors, below CVS Health.

  1. 1st
    CVS Health
    3.7 / 5
  2. 2nd
    The Cigna Group
    3 / 5
  3. 3rd
    UnitedHealth Group
    2.9 / 5
  4. 4th
    Aetna
    1.5 / 5
Customer Service Comparison
RankCompany Score
1CVS Health74
2The Cigna Group61
3UnitedHealth Group59
4Aetna29
Overall Culture Score Comparison

The Cigna Group Ranks 1st in Overall Culture Score

406 Employees rate The Cigna Group's Overall Culture a 72/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    The Cigna Group
    72 / 100
  2. 2nd
    CVS Health
    69 / 100
  3. 3rd
    UnitedHealth Group
    68 / 100
  4. 4th
    Aetna
    60 / 100
Overall Culture Score Comparison
RankCompany Score
1The Cigna Group72
2CVS Health69
3UnitedHealth Group68
4Aetna60
eNPS Comparison

The Cigna Group Ranks 1st in Employee Net Promoter Score

323 Employees rate The Cigna Group's Employee Net Promoter Score a 15, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at The Cigna Group to a friend?”.

  1. 1st
    The Cigna Group
    15
  2. 2nd
    UnitedHealth Group
    4
  3. 3rd
    CVS Health
    -2
  4. 4th
    Aetna
    -17
eNPS Comparison
RankCompany eNPS
1The Cigna Group15
2UnitedHealth Group4
3CVS Health-2
4Aetna-17
Gender Score Comparison

The Cigna Group Ranks 1st in Gender Score

59 Employees rate The Cigna Group's Gender Score a 76/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at The Cigna Group.

  1. 1st
    The Cigna Group
    76 / 100
  2. 2nd
    CVS Health
    70 / 100
  3. 3rd
    UnitedHealth Group
    70 / 100
  4. 4th
    Aetna
    62 / 100
Gender Score Comparison
RankCompany Score
1The Cigna Group76
2CVS Health70
3UnitedHealth Group70
4Aetna62
Diversity Score Comparison

The Cigna Group Ranks 1st in Diversity Score

25 Employees rate The Cigna Group's Diversity Score a 78/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at The Cigna Group.

  1. 1st
    The Cigna Group
    78 / 100
  2. 2nd
    UnitedHealth Group
    70 / 100
  3. 3rd
    CVS Health
    68 / 100
  4. 4th
    Aetna
    60 / 100
Diversity Score Comparison
RankCompany Score
1The Cigna Group78
2UnitedHealth Group70
3CVS Health68
4Aetna60
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