Burger King Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
I enjoy my staff but I was the store was updated and all of the technology was up to date
Review from Customer Support Dept
What do you like best about the leadership team?
It's very helpful and accommodating for my needs
Review from Customer Support Dept
They take everything seriously. And stay clean.
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They work very hard and they are a fast team and they work well together
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I am apart of the leadership team and feel we do a wonderful job
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They make sure there are enough employees working.
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What does the leadership team need to get better at?
Organization, cleanliness diligence, compassion, leadership
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Leading and motivating training and customer service
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Stop taking sides. Cutting my hour but not the people they are friends with. If one employee is ruds and the other gets rude back say something to both employees. Dont tell me the store manager is the last of the command chain. Gibe answers when questions are asked.
Review from Customer Support Dept
Listening to their employees when asking for help.
Review from Customer Support Dept
Have more of a presence at the restaurant working for burger king is not a great experience since working there it has become a hostile work place and looking for move away from burger king
Review from Customer Support Dept
What is the best part about your compensation package?
Fair benefits package as far as i can tell.
Review from Customer Support Dept
I get bonuses and paid holidays
Review from Customer Support Dept
I can call whenever I am sick and have whatever days off I need.
Review from Customer Support Dept
retirement and the way you can receive your benefits
Review from Customer Support Dept
You get health benefits and raises in a timely manner
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Getting paid on time and working more hours
Review from Customer Support Dept
Better healthcare and more pay
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Employees should be treated with respect
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Raises for being with the company would change how I feel
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If our higher ups listened to us.
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What are some of the best things about your team?
They are friendly, helpful and quick.
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They work really well together and they are very good at working together has a whole team
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Some team members work and some are just lazy
Review from Customer Support Dept
They all work well together
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We all get along with each other.
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What do your coworkers need to improve and how could you work together better?
Communication would help but better training needs to be implemented
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Poor quality in food making, cross contam, uncooked patties. The process itself needs a whole new revamp
Review from Customer Support Dept
Dont act like i am a virus. Talk to me like u want to be treated and talked to. Noone is better than the other. The management team is the worst of them all. Pull your own weight. Dont put all the work on me while yall go talk in the corner.
Review from Customer Support Dept
At meeting we talk about what should be done but no one enforces the correct way to doing it and let's everything slide
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Team player skills customer service
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What is most positive about the culture and environment at your company?
Everyone is very helpful and understanding and they are there for you
Review from Customer Support Dept
The coworkers are really positive
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Everyone was talking, and communicating to each other
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Most of my coworkers make this company look amazing. They are Tidy, kind and efficient.
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It's a pretty good function
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What needs to change to make the company culture better?
A whole new crew including management
Review from Customer Support Dept
Noone is better than the other. And i dont think it's fair that management is allowed to pick and choose friends that they let get away with anything.
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they need to redo everything
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Get along, listen to others.
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A whole new managers and general manager and a whole new crew
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What did you like most about the interview process?
Simple and to the point
Review from Customer Support Dept
They asked a lot of good questions and your opinion about other things and that tells me that they really do care
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It was fast and easy
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The manager was friendly during the interview.
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How easy the process is
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What would you improve about your company's interview process?
Take more than 3 minutes to interview people
Review from Customer Support Dept
Needs more work on how employees need to b confident in reporting things
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More work related questions and better understanding of what they are looking for
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Hire more people and take the time to want to hire people that actually want to work
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They need to properly interview people
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What makes you most happy at work?
Customers all day long just seeing a smile on their faces just knowing that I could make their day or night better if I can get them to smile or laugh and make their visit a happy one so they will come back again
Review from Customer Support Dept
The customer service and my coworkers
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Friendly customers. A smile from a customer feels better than the horror from the management and employees..
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Make my customers really happy
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Getting the job done and helping out my co-workers cooking up food.
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What's going wrong and how can it be improved?
I feel like corporate just needs to pay a visit
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Management is not doing there jobs. Picking favorite and letting crew members do what ever they want. Don't say anything and just start trying to do the teams job by themselves.
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The store needs remodeled and updated
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Food can b improved.and employees some of them need to get fired
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Not really staffed and i feel unappreciated
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What do you like best about your company?
I get to make people happy one burger at a time
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What would you most like to see improved at your company?
The management at this company are unkind, uncommunicative, isolated and do not properly train their staff. This leaves room for a bad reputation.
Review from Customer Support Dept
The progress of more customers more sales and less unsatisfactory work
Review from Customer Support Dept
Staff training
Review from Customer Support Dept