Wendy's Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
It’s a good place to work for fast food industry service experi
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Team work that we have together
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Keep us coordinated and organized
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They are helpful, kind, efficient, and nice to work with
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They work as team and help each other
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Everyone is supportive and helpful
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What does the leadership team need to get better at?
everything. absolutely everything should be changed
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They stick you out on your own
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Listening to the managers regardless of the age your manager is.
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Management and being kind to their employees
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Communication with employees and listen to the needd
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What is the best part about your compensation package?
the insurance is great low cost
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Very helpful and manageable and reliable
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We only get food half off at break but that is it
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paid sick time for time off
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Everything and the way that thing work out
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Why do you feel undervalued and what would make you feel better about your compensation?
What Benefits? I don't get any Benefits
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We get no paid off time and no time and a half, even on holidays. Also most managers won't let you take holidays off.
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treatment by management to staff
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A little pay raise would help
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Part-time people should get benefits
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What are some of the best things about your team?
We work together very well
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Funny and none of us care
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We are hard workers and we make sure the restaurant is running smoothly
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That my team is there and I can count on them for help
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Supportive And helpful coworkers and managers
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What do your coworkers need to improve and how could you work together better?
mental health and anger management
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Team skills leadership partnership training
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Listen to one another and offer suggestions
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Listening and helping each other.
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come to work on time be happy when you come to work and work and dont be lazy
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What is most positive about the culture and environment at your company?
Respect echother and know boundaries
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Money, we get paid that's why I have a job
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we look forward to seeing customers
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Happiness, organization, pride, and awesomeness
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Excellent work ethic and standards
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What needs to change to make the company culture better?
It is hard to say. Lots of things need to be changed
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Better Management would help a lot
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less focus on money, more focus on wellbeing of employees
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Different workers and better managers
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Clean up the trash talk
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What did you like most about the interview process?
The store manager is very nice and we hit it off right right away
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The easy way to fill out the paperwork
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Asking questions when need be and gave me confidence to work at my company
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We get paid for orientation
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I thought it was very professional
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What would you improve about your company's interview process?
More time talking with the person
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What makes you most happy at work?
Serving the customers and seeing the smile on their faces
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Being respected but also being used
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Making money every day makes me happy
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Going home and getting free food
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i like to go to work its fun
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What's going wrong and how can it be improved?
Get more people to work in each area
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Better management, better hires, better pay
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The customers can sometimes be rude and the co workers sometimes do not listen to commands or do not work fast enough during busy hours.
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more money more employees better incentives
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Managers and new team members
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What do you like best about your company?
Coworkers and the great environment
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What would you most like to see improved at your company?
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