Wendy's Claimed Company
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EMPLOYEE
PARTICIPANTS
887
TOTAL
RATINGS
11703
...
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Wendy's Competitors

Wendy's competitors include Chick-fil-A, KFC, Good Times Restaurants, Burger King and Luby's. Wendy's ranks 2nd in Diversity Score on Comparably vs its competitors. See below how Wendy's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
4th
Gender Rank
3rd
Diversity Rank
2nd
Product Quality
5th
NPS Rank
4th
Pricing Rank
5th
Customer Service
4th

Wendy's Competitors at a Glance

Product Quality Score Comparison

Wendy's Ranks 5th in Product Quality Score

209 Customers rate Wendy's' Product Quality Score a 3.3/5, which ranks it 5th against its competitors, below Burger King.

  1. 1st
    Chick-fil-A
    4.6 / 5
  2. 2nd
    Luby's
    4.1 / 5
  3. 3rd
    KFC
    4 / 5
  4. 4th
    Burger King
    3.4 / 5
  5. 5th
    Wendy's
    3.3 / 5
NPS Comparison

Wendy's Ranks 4th in Net Promoter Score

218 Customers rate Wendy's' Net Promoter Score a -5, which ranks it 4th against its competitors, below Luby's. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Wendy's to a friend?”.

  1. 1st
    Chick-fil-A
    71
  2. 2nd
    KFC
    26
  3. 3rd
    Luby's
    0
  4. 4th
    Wendy's
    -5
  5. 5th
    Burger King
    -7
Pricing Score Comparison

Wendy's Ranks 5th in Pricing Score

186 Customers rate Wendy's' Pricing Score a 3.1/5, which ranks it 5th against its competitors, below Burger King.

  1. 1st
    Chick-fil-A
    4.3 / 5
  2. 2nd
    KFC
    3.7 / 5
  3. 3rd
    Luby's
    3.3 / 5
  4. 4th
    Burger King
    3.2 / 5
  5. 5th
    Wendy's
    3.1 / 5
Customer Service Comparison

Wendy's Ranks 4th in Customer Service

182 Customers rate Wendy's' Customer Service a 3.3/5, which ranks it 4th against its competitors, below Luby's.

  1. 1st
    Chick-fil-A
    4.6 / 5
  2. 2nd
    KFC
    3.8 / 5
  3. 3rd
    Luby's
    3.7 / 5
  4. 4th
    Wendy's
    3.3 / 5
  5. 5th
    Burger King
    3.2 / 5
Overall Culture Score Comparison

Wendy's Ranks 4th in Overall Culture Score

887 Employees rate Wendy's' Overall Culture a 64/100, which ranks it 4th against its competitors, below KFC. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Chick-fil-A
    71 / 100
  2. 2nd
    Good Times Restaurants
    69 / 100
  3. 3rd
    KFC
    68 / 100
  4. 4th
    Wendy's
    64 / 100
  5. 5th
    Burger King
    59 / 100
  6. 6th
    Luby's
    55 / 100
eNPS Comparison

Wendy's Ranks 4th in Employee Net Promoter Score

769 Employees rate Wendy's' Employee Net Promoter Score a -13, which ranks it 4th against its competitors, below Good Times Restaurants. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Wendy's to a friend?”.

  1. 1st
    Chick-fil-A
    5
  2. 2nd
    KFC
    1
  3. 3rd
    Good Times Restaurants
    0
  4. 4th
    Wendy's
    -13
  5. 5th
    Burger King
    -27
  6. 6th
    Luby's
    -54
Gender Score Comparison

Wendy's Ranks 3rd in Gender Score

332 Employees rate Wendy's' Gender Score a 64/100, which ranks it 3rd against its competitors, below KFC. The Gender Score tracks how positively women rate their experience at Wendy's.

  1. 1st
    Chick-fil-A
    74 / 100
  2. 2nd
    KFC
    66 / 100
  3. 3rd
    Wendy's
    64 / 100
  4. 4th
    Burger King
    59 / 100
  5. 5th
    Luby's
    49 / 100
Diversity Score Comparison

Wendy's Ranks 2nd in Diversity Score

236 Employees rate Wendy's' Diversity Score a 67/100, which ranks it 2nd against its competitors, below Chick-fil-A. The Diversity Score tracks how positively diverse employees rate their experience at Wendy's.

  1. 1st
    Chick-fil-A
    71 / 100
  2. 2nd
    Wendy's
    67 / 100
  3. 3rd
    KFC
    67 / 100
  4. 4th
    Burger King
    62 / 100
  5. 5th
    Luby's
    56 / 100
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