Wendy's Competitors | Comparably
Wendy's Claimed Company
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EMPLOYEE
PARTICIPANTS
3347
TOTAL
RATINGS
29414
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Wendy's Competitors

Wendy's competitors include Chick-fil-A, Good Times Restaurants, KFC, Luby's and Burger King. Wendy's ranks 2nd in Gender Score on Comparably vs its competitors. See below how Wendy's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
5th
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
4th
NPS Rank
4th
Pricing Rank
4th
Customer Service
3rd

Wendy's Competitors at a Glance

Product Quality Score Comparison

Wendy's Ranks 4th in Product Quality Score

766 Customers rate Wendy's' Product Quality Score a 3/5, which ranks it 4th against its competitors, below Burger King.

  1. 1st
    Chick-fil-A
    4.3 / 5
  2. 2nd
    KFC
    3.5 / 5
  3. 3rd
    Burger King
    3.1 / 5
  4. 4th
    Wendy's
    3 / 5
  5. 5th
    Luby's
    3 / 5
  6. 6th
    Good Times Restaurants
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1Chick-fil-A87
2KFC71
3Burger King62
4Wendy's61
5Luby's61
6Good Times Restaurants10
NPS Comparison

Wendy's Ranks 4th in Net Promoter Score

896 Customers rate Wendy's' Net Promoter Score a -12, which ranks it 4th against its competitors, below Luby's. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Wendy's to a friend?”.

  1. 1st
    Chick-fil-A
    55
  2. 2nd
    KFC
    7
  3. 3rd
    Luby's
    -1
  4. 4th
    Wendy's
    -12
  5. 5th
    Burger King
    -13
NPS Comparison
RankCompany Score
1Chick-fil-A55
2KFC7
3Luby's-1
4Wendy's-12
5Burger King-13
Pricing Score Comparison

Wendy's Ranks 4th in Pricing Score

700 Customers rate Wendy's' Pricing Score a 2.9/5, which ranks it 4th against its competitors, below Burger King.

  1. 1st
    Chick-fil-A
    4.1 / 5
  2. 2nd
    KFC
    3.3 / 5
  3. 3rd
    Burger King
    2.9 / 5
  4. 4th
    Wendy's
    2.9 / 5
  5. 5th
    Luby's
    2.9 / 5
  6. 6th
    Good Times Restaurants
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Chick-fil-A82
2KFC66
3Burger King59
4Wendy's58
5Luby's58
6Good Times Restaurants20
Customer Service Comparison

Wendy's Ranks 3rd in Customer Service

682 Customers rate Wendy's' Customer Service a 2.9/5, which ranks it 3rd against its competitors, below KFC.

  1. 1st
    Chick-fil-A
    4.3 / 5
  2. 2nd
    KFC
    3.3 / 5
  3. 3rd
    Wendy's
    2.9 / 5
  4. 4th
    Luby's
    2.9 / 5
  5. 5th
    Burger King
    2.9 / 5
  6. 6th
    Good Times Restaurants
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Chick-fil-A87
2KFC67
3Wendy's59
4Luby's59
5Burger King58
6Good Times Restaurants10
Overall Culture Score Comparison

Wendy's Ranks 2nd in Overall Culture Score

3347 Employees rate Wendy's' Overall Culture a 58/100, which ranks it 2nd against its competitors, below KFC. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Chick-fil-A
    64 / 100
  2. 2nd
    TIED
    KFC
    58 / 100
  3. 2nd
    TIED
    Wendy's
    58 / 100
  4. 4th
    Good Times Restaurants
    58 / 100
  5. 5th
    Luby's
    56 / 100
  6. 6th
    Burger King
    52 / 100
Overall Culture Score Comparison
RankCompany Score
1Chick-fil-A64
2KFC58
2Wendy's58
4Good Times Restaurants58
5Luby's56
6Burger King52
eNPS Comparison

Wendy's Ranks 5th in Employee Net Promoter Score

2807 Employees rate Wendy's' Employee Net Promoter Score a -32, which ranks it 5th against its competitors, below Luby's. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Wendy's to a friend?”.

  1. 1st
    Good Times Restaurants
    -8
  2. 2nd
    Chick-fil-A
    -21
  3. 3rd
    KFC
    -28
  4. 4th
    Luby's
    -29
  5. 5th
    Wendy's
    -32
  6. 6th
    Burger King
    -42
eNPS Comparison
RankCompany eNPS
1Good Times Restaurants-8
2Chick-fil-A-21
3KFC-28
4Luby's-29
5Wendy's-32
6Burger King-42
Gender Score Comparison

Wendy's Ranks 2nd in Gender Score

405 Employees rate Wendy's' Gender Score a 62/100, which ranks it 2nd against its competitors, below Chick-fil-A. The Gender Score tracks how positively women rate their experience at Wendy's.

  1. 1st
    Chick-fil-A
    71 / 100
  2. 2nd
    Wendy's
    62 / 100
  3. 3rd
    KFC
    59 / 100
  4. 4th
    Burger King
    56 / 100
  5. 5th
    Luby's
    51 / 100
Gender Score Comparison
RankCompany Score
1Chick-fil-A71
2Wendy's62
3KFC59
4Burger King56
5Luby's51
Diversity Score Comparison

Wendy's Ranks 2nd in Diversity Score

317 Employees rate Wendy's' Diversity Score a 64/100, which ranks it 2nd against its competitors, below Chick-fil-A. The Diversity Score tracks how positively diverse employees rate their experience at Wendy's.

  1. 1st
    Chick-fil-A
    66 / 100
  2. 2nd
    Wendy's
    64 / 100
  3. 3rd
    KFC
    59 / 100
  4. 4th
    Burger King
    58 / 100
  5. 5th
    Luby's
    58 / 100
Diversity Score Comparison
RankCompany Score
1Chick-fil-A66
2Wendy's64
3KFC59
4Burger King58
5Luby's58
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