Wendy's Employee Reviews
Out of 2843 Wendy's employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping Wendy's improve their work culture. The IT team, with 100% positive reviews, reports the best experience at Wendy's compared to all other departments at the company. The Communications team offered the most constructive feedback, with 69% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
discriminating and unprofessional, communication is not good or respectful
Posted 22 days ago
What do you like best about the leadership team?
It is good and they help out
Review from Customer Success Dept
very prompt and straight-forward cutting edge
We are hands on and always looking out for crew and one another
They are a pretty understanding under any circumstances and are willing to work around scheduling conflics
Very good communication skills towards members
What does the leadership team need to get better at?
Proper and clear training plans. Ex. Day 1 Front/POS pairing them with a specific person assisting them with their first few orders. Not "figure it out". Communicate with a laminated checklist all the duties of that position; show them how to complete those duties. When diligent train next position.
Posted 18 days ago
respect and appreciating good workers
Posted 22 days ago
They need to focus on working
How they talk and treat people
the store manager and assistant help treat employee a lot better, let there employee know how well they doing and how well they work as a team to get things done. Encourage all the employee to work together to keep the entire store clean, friendly.
What is the best part about your compensation package?
The benefit r ok but could be better
It is good if i decide to keep work at wendy's
Review from Customer Success Dept
health dental and vision is quite the plus in this day and age anymore could be better the plans are still very expensive, but I have seen worse in thr ji market
Insurance is great when you don’t have any before ha
Hourly pay and food incentive
Review from Product Dept
Why do you feel undervalued and what would make you feel better about your compensation?
yeah... They took away our free meals, we are always short staff, either nothing gets done or they don't get done the right way or leave unfinished, our GM is a joke and sometimes ruins something that didn't need to be touched and so much more
Posted 15 days ago
Shift managers only make $0.60 more than crew with far more responsibilities. No profit sharing/bonus for shift managers.
Posted 18 days ago
very rude and only appreciates certain races and doesn't value all employees
Posted 22 days ago
New hires make more and I have been there longer and have more experince.
Review from Sales Dept
We are getting payed less, for essentially rushing irders out the door, and telling customers were out of almost everything at times.
What are some of the best things about your team?
They are chill and cool to be with and talk to and understand what we need to do most of the time when we need to be
Posted 15 days ago
Their ability to perform under pressure while lacking the proper tools and support.
Posted 18 days ago
Nothing because nobody want to work together everybody does whatever they want to do Michelle talk to me in the office I didn't do nothing wrong and she misunderstood she's in the phone most of the time and her watch phone
They are good workers when they want to be but ots management thats not doing their job
They know how to become a team and when we get busy thats when u can see them working all together
What do your coworkers need to improve and how could you work together better?
Better communication skills and learn how to be ontime for work
Review from Admin Dept
Listening to management and supervisiors
That's up for them to decide. I'm no longer there.
Review from Product Dept
Learning how to communicate and be better with each other
We need a better management team
What is most positive about the culture and environment at your company?
when me and my co workers just goof around when we don't have much to do and the store until we get a costumer in the store or through the drive thru.
Posted 15 days ago
This is the only one when we have just a tiny bit talking one time that's it and then later on they got the heat argument in people not respect
Where always cheering each other on and we have a good time while we bust out the orders
It is good and i like what i do
Review from Customer Success Dept
Equal and balanced structured every body is on one accord
What needs to change to make the company culture better?
The capability trap: stop blaming crew for poor performance when in actuality it is the lack of tools, proper training and labour scale back!
Posted 18 days ago
The people they let run the establishment
Everyone needs to work together to make our store the best. and everyone treated the same
Working for people that care about its job and personal
the management and their attitudes need to be replaced
What did you like most about the interview process?
interesting, thought provoking questions, in person interviews
They manger took time out to answer any questions
I like when the manger ask me good question
Review from Customer Success Dept
At that time they worked with me through my moving process
It was fast and straightfoward.
Review from Sales Dept
What would you improve about your company's interview process?
No interview should last for 2 hours
Like I said I just want to be paid for tje time I work
nothing it was fine enough
But everybody prays for you to change I'm going to keep this on God's hands cuz you don't have a spec for Ward
The process itself the managers don't care about even working always money money money
What makes you most happy at work?
when I work with people i enjoy working with or on my breaks after stressing my ass off
Posted 15 days ago
interacting with the public, clean enviroment
Me getting to see smiling faces and I get to meet people
I like work there and i like everyone i work with
Review from Customer Success Dept
Being able to go to a great job
What's going wrong and how can it be improved?
First of all they need to give you the right food people come in and they complain but the wrong food because the manager doesn't focus what she's doing sometimes
When we address a problem to you you are supposed to go ahead and handle the problem then and not wait till something happens
Lying to your employees and overworking MINOR children is just wrong. Nobody in the franchise ever got breaks and not only I was lied to about my salary.
Review from Customer Success Dept
Hire a hold new staff mangers and employees
The general manager needs to go and the manager who makes the schedule and helps us everytime we call needs to be made the general manager or the assistant general manager
What do you like best about your company?
The people i work with and for
They all treat like family
Very understanding when in need or have to make changes
Coworkers and the great environment
Review from Customer Support Dept
i enjoy the environment mostly
Review from Sales Dept
What would you most like to see improved at your company?
The pay in which we recieve for the work that we put in
The drive thru move more
Offered a Benefits package and the pay rate ecspecially for the experience
I would like more marketing and sales for my company t-shirt
Review from Marketing Dept