Wendy's Employee Reviews
Out of 2823 Wendy's employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping Wendy's improve their work culture. The IT team, with 100% positive reviews, reports the best experience at Wendy's compared to all other departments at the company. The Communications team offered the most constructive feedback, with 69% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
It is good and they help out
Review from Customer Success Dept
very prompt and straight-forward cutting edge
We are hands on and always looking out for crew and one another
They are a pretty understanding under any circumstances and are willing to work around scheduling conflics
Very good communication skills towards members
What does the leadership team need to get better at?
They need to focus on working
How they talk and treat people
the store manager and assistant help treat employee a lot better, let there employee know how well they doing and how well they work as a team to get things done. Encourage all the employee to work together to keep the entire store clean, friendly.
communication with employees and treating the employees fair and not giving the employees the respect that they deserve
Better sympathizing with their employees and better at communicating rather than expecting the person to instantly pick up what they want and expect from their members.
Review from Sales Dept
What is the best part about your compensation package?
It is good if i decide to keep work at wendy's
Review from Customer Success Dept
health dental and vision is quite the plus in this day and age anymore could be better the plans are still very expensive, but I have seen worse in thr ji market
Insurance is great when you don’t have any before ha
Hourly pay and food incentive
Review from Product Dept
The benefit r ok but could be better
Why do you feel undervalued and what would make you feel better about your compensation?
New hires make more and I have been there longer and have more experince.
Review from Sales Dept
We are getting payed less, for essentially rushing irders out the door, and telling customers were out of almost everything at times.
I feel under valued because the store manager thinks
the GM does not care about you she will work you like a dog on a hot sunny day and does not care if you are burned out and need a break
Review from HR Dept
Ive worked 60 plus hours and go to other stores when needed. And only get 13.50 then come to find out a petson they hired a few weeks after me got paid 1 more than. When i come in when needed go to other stores and sta when asked
What are some of the best things about your team?
They know how to become a team and when we get busy thats when u can see them working all together
They are very nice and good along with
Review from Customer Success Dept
Team work always and works service
The are loving people, they treat one another like family.
Review from Sales Dept
the team is have surrounded myself with is the team of people I wish to spend my time with they are the only reason I look forward to working for this company. once again these are folks that I have surrounded myself with
What do your coworkers need to improve and how could you work together better?
Listening to management and supervisiors
That's up for them to decide. I'm no longer there.
Review from Product Dept
Learning how to communicate and be better with each other
We need a better management team
They kind of just ignore customers, I remember going to the counter for my interview, and I waited in line 20 minutes before I was even addressed. Nobody cares.
What is most positive about the culture and environment at your company?
Where always cheering each other on and we have a good time while we bust out the orders
It is good and i like what i do
Review from Customer Success Dept
Equal and balanced structured every body is on one accord
How friendly my coworkers are.
Review from Sales Dept
store level culture is still good, but rapidly eroding due to poor field management and executive leadership the positives are that you can influence your stores team members actions and attitudes you create the environment for yourself.
What needs to change to make the company culture better?
The people they let run the establishment
Everyone needs to work together to make our store the best. and everyone treated the same
Working for people that care about its job and personal
the management and their attitudes need to be replaced
Everything needs to be changed. They need a whole new staff.
What did you like most about the interview process?
They manger took time out to answer any questions
I like when the manger ask me good question
Review from Customer Success Dept
At that time they worked with me through my moving process
It was fast and straightfoward.
Review from Sales Dept
friendly and easy gling interview
What would you improve about your company's interview process?
No interview should last for 2 hours
Like I said I just want to be paid for tje time I work
nothing it was fine enough
But everybody prays for you to change I'm going to keep this on God's hands cuz you don't have a spec for Ward
The process itself the managers don't care about even working always money money money
What makes you most happy at work?
Me getting to see smiling faces and I get to meet people
I like work there and i like everyone i work with
Review from Customer Success Dept
Being able to go to a great job
I have a comfortable work environment
Being able to take care of the job
What's going wrong and how can it be improved?
Lying to your employees and overworking MINOR children is just wrong. Nobody in the franchise ever got breaks and not only I was lied to about my salary.
Review from Customer Success Dept
Hire a hold new staff mangers and employees
The general manager needs to go and the manager who makes the schedule and helps us everytime we call needs to be made the general manager or the assistant general manager
The Deep fryer, oven, and dishwasher are all broken and have been for over a year
Better managment and better managers with actual wendys experience and better district managers
What do you like best about your company?
The people i work with and for
They all treat like family
Very understanding when in need or have to make changes
Coworkers and the great environment
Review from Customer Support Dept
i enjoy the environment mostly
Review from Sales Dept
What would you most like to see improved at your company?
The pay in which we recieve for the work that we put in
The drive thru move more
Offered a Benefits package and the pay rate ecspecially for the experience
I would like more marketing and sales for my company t-shirt
Review from Marketing Dept