KMart Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
It's nice, but wouldn't recommend staying in this company long.
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
It is like a family
Review from Customer Support Dept
The are helpful and understanding.
Review from Customer Support Dept
they are really there to lead and help us
Review from Customer Support Dept
the enthusiam and understanding of some
Review from Customer Support Dept
Everyone works together as a team and it isn't forced.
Review from Customer Support Dept
What does the leadership team need to get better at?
To have a long term strategy for what stores offer and carry. Also, listen to and use employee feedback.
Review from Customer Support Dept
Actually wanting to be apart of the front end team.
Review from Customer Support Dept
Communication skills and how to interact
Review from Customer Support Dept
Care more about the employees
Review from Customer Support Dept
Be more supportive of their team
Review from Customer Support Dept
What is the best part about your compensation package?
The price is fairly reasonable
Review from Customer Support Dept
they are pretty good for full time employees
Review from Customer Support Dept
Sick pay is based on hours worked
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I'm just a number to the store
Review from Customer Support Dept
They have no equality in work placement vs pay
Review from Customer Support Dept
If I was valued and treated with respect
Review from Customer Support Dept
This company never offers any raises and hours might be flexible but that is the only benefit.
Review from Customer Support Dept
We do a lot of work and get paid very little. The front line customer service employees are what keeps people coming back.
Review from Customer Support Dept
What are some of the best things about your team?
Everyone is hardworking and friendly
Review from Customer Support Dept
The front end team is outstanding
Review from Customer Support Dept
Fun filled atmosphere fun work environment
Review from Customer Support Dept
They are mostly friendly. The store manager is respectable which is why I stay. The other managers are so-so.
Review from Customer Support Dept
We strive to work together to get things done
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Coworkers overall are great, most are hard working and help each other.
Review from Customer Support Dept
We don't have company meetings on night shift
Review from Customer Support Dept
Low moral, not motivated or appreciated
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
It is my extended family
Review from Customer Support Dept
The customers are what make our job worth doing
Review from Customer Support Dept
Its positive great co worker gatherings
Review from Customer Support Dept
Everyone is friendly but this company needs to step up their security.
Review from Customer Support Dept
we are friendly and try to keeps everyone happy customers and employees
Review from Customer Support Dept
What needs to change to make the company culture better?
They should switch out the employees.
Review from Customer Support Dept
Respect for the employees and raises
Review from Customer Support Dept
What did you like most about the interview process?
The comfort of the hr team
Review from Customer Support Dept
How everything was explained from the start.
Review from Customer Support Dept
that it was in a group
Review from Customer Support Dept
Simple and easy to do
Review from Customer Support Dept
It was simple and quick
Review from Customer Support Dept
What would you improve about your company's interview process?
Make the entrance exam slightly easier
Review from Customer Support Dept
What makes you most happy at work?
My coworkers and the clients
Review from Customer Support Dept
Seeing the customers and working with them
Review from Customer Support Dept
When I get a manager who is super happy with my work
Review from Customer Support Dept
seeing the positive co workers
Review from Customer Support Dept
that i get to work with others
Review from Customer Support Dept
What's going wrong and how can it be improved?
I think are jobs are undefined. Management uses us in whatever way they want. It could be improved by having certain defined duties
Review from Customer Support Dept
The management doesn't recognize good work
Review from Customer Support Dept
The low income workers to be treated better and fairly
Review from Customer Support Dept
They need more cashiers and people on the floor.
Review from Customer Support Dept
I think they need to revamp the company and prices
Review from Customer Support Dept
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