Billtrust Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Great company, culture, team, and CEO.
Review from Customer Support Dept
The leadership team is constantly striving to keep Billtrust ahead of the industry curve and are very supportive of our employees development.
Review from Customer Support Dept
I do like the transparency that our executive team has. Sometimes it can seem like we need to stick to our end goal, but our principles are visible in decisions made.
Review from Customer Support Dept
The transparency of information provided to employees.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Billtrust yet.
Be the first to contribute a review.
What is the best part about your compensation package?
The pay is competitive and the medical benefits are top notch.
Review from Customer Support Dept
Stock and bonus programs are good
Review from Customer Support Dept
Feel comp is ahead of market averages especially for those who perform.
Review from Customer Support Dept
You are compensated for your level of work and effort, which is great for high performers to quickly feel recognized.
Review from Customer Support Dept
The Open PTO policy which allows you to take time off when needed.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Billtrust yet.
Be the first to contribute a review.
What are some of the best things about your team?
We handle the issues together and give support and assistance when needed.
Review from Customer Support Dept
Great team who works well together and cares about the company, our customers, and each other.
Review from Customer Support Dept
I work with some of the most dedicated technology professionals I have met in my career and they get what it takes to make a growth company successful.
Review from Customer Support Dept
My team is super hard working and loves solving problems and making the clients happy. We look for ways of improving our existing processes and try to steam line as much as possible.
Review from Customer Support Dept
We are a diverse team with many talents that come together to make a positive impact to our clients experience.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Billtrust yet.
Be the first to contribute a review.
What is most positive about the culture and environment at your company?
Community, teamwork, and values are all positive
Review from Customer Support Dept
Environment is fast, always changing and maintains high expectations but there is definitely a sense of family and several forums for recognition.
Review from Customer Support Dept
Billtrust cares about its employees.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Billtrust yet.
Be the first to contribute a review.
What did you like most about the interview process?
There aren't any Interviews reviews of Billtrust yet.
Be the first to contribute a review.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Billtrust yet.
Be the first to contribute a review.
What makes you most happy at work?
Being successful with the team and our customers.
Review from Customer Support Dept
Everyone working for the same common goal as well as the encouragement to think and put a personal stamp on things.
Review from Customer Support Dept
Making clients happy and helping them achieve their goals.
Review from Customer Support Dept
Seeing co-workers that I've built working relationships with and working together to help our clients.
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Billtrust yet.
Be the first to contribute a review.
What do you like best about your company?
There aren't any Outlook reviews of Billtrust yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Billtrust yet.
Be the first to contribute a review.