Indeed.com Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They are transparent and answer questions from all levels of the organization. They make as much as they can known about goals and progress.
Review from Customer Support Dept
The higher up in the leadership org we go, the less guidance we feel we receive
Review from Customer Support Dept
What does the leadership team need to get better at?
Our team is good but over committed. Take a breath
Review from Customer Support Dept
Promoting people who deserve it. To keep up with growth, they promote people that are only qualified because they're friends with management
Review from Customer Support Dept
What is the best part about your compensation package?
Compensation comes with effort. It's not the most important thing for me
Review from Customer Support Dept
Unlimited PTO, excellent health benefits, quarterly bonuses
Review from Customer Support Dept
Open/unlimited PTO, snacks/drinks, happy hours, games to relax
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
Very collaborative, and helpful. I know companies say this a lot but there are literally no stupid questions. Indeed has a lot of updates and moving parts, but there is always someone to turn to for help
Review from Customer Support Dept
We collaborate and support each other and care about our office culture.
Review from Customer Support Dept
Culture. Support. Work life balance encouraged.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Less meeting time would be good. Stop rehashing the same thing over and over.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Supportive colleagues and management make it fun
Review from Customer Support Dept
We celebrate wins together big and small, we are rewarded for good, we support our communities, and we encourage careers growth.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The work is rewarding as well as challenging
Review from Customer Support Dept
The wins I get for my clients and the laid back atmosphere I have in the office.
Review from Customer Support Dept
My coworkers and the support I get from my team and manager
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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