Motel 6 Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
It is a good place to work if you are looking for something solid in your life.
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
I like my manager because she is understanding and flexible when it comes to what shifts we want to work.
Review from Customer Support Dept
Most of the time they are quick to respond to issues.
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Everyone can carry there own
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they put their workers first, very understanding and caring. they help when is needed. we work as a team and do our best to care and help our guest.
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Seem to be fairly honest and dont put a heavy workload on their employees
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What does the leadership team need to get better at?
This is the worst place I have ever worked.
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What is the best part about your compensation package?
Working alone and knowing what's going on
Review from Customer Support Dept
Employeer matching my 401k contributions
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Great flexibility and they will work within your parameters.
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The people there are friendly and they are responsible, and respectable
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Why do you feel undervalued and what would make you feel better about your compensation?
I feel that full-time employees should be offered decent health benefits, paid leave, and at least pay us what somewhere like Aldi is paying.
Review from Customer Support Dept
I think that the pay should be raised based on work load and longevity.
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i work front desk overnight and $9 isn't enough for an overnight shift. not only they do not have benefits. They make front desk do housekeeping and maintenance work for little pay.
Review from Customer Support Dept
they pay minimum wage and the schedule is always changing so you don't even get to adjust to a sleep schedule.
Review from Customer Support Dept
Maybe a little more pay and paid holidays
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What are some of the best things about your team?
Some of the members of the team are very hard workers who really do care about making this place better.
Review from Customer Support Dept
We usually work well together to help each other have the best day possible.
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we communicate with each other and understand each other.
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My co workers are a very nice group of hard working people who try very hard to make a really selfish owner happy.
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Very friendly and nice people
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What do your coworkers need to improve and how could you work together better?
Stop doing drugs, stealing from guests, and cutting corners with cleaning
Review from Customer Support Dept
People need more training. And always late
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What is most positive about the culture and environment at your company?
I try to keep it positive because there are too many other negative things to bring you down, like rude guests and dramatic coworkers.
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Interaction with people that are traveling.
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Everyone doesn't point fingers we own up to it
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the employees are great. nice and chilled
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I enjoy meeting new people and meeting the guests is very nice
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What needs to change to make the company culture better?
There aren't any Environment reviews of Motel 6 yet.
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What did you like most about the interview process?
I wasn't really interviewed. They really needed someone on the front desk. I filled out an application and I think they did a background check. Once that was clear, they hired me.
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It only lasted 3 minutes.
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It was very professional and fast
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i was comfortable and felt like we know each other for years.
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I really liked the manager that hired me. She no longer works there
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What would you improve about your company's interview process?
Being more friendly, as well as more knowledgeable and informative about what the job actually entails
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What makes you most happy at work?
Spending time helping people and my co workers.
Review from Customer Support Dept
All the dogs that come
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the guest and the employee is what makes my day
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Meeting new nice people constantly
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Getting things done together. Teamwork
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What's going wrong and how can it be improved?
I feel that upper management needs to be willing to spend the money to make improvements to our property. For instance, the roof needs to be repaired, we need security cameras, and these are things they've known about for a while now.
Review from Customer Support Dept
a new owner who really cares about the employees and guest would make a big improvment
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Its work, nobody is happy with going to work
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i just feel the pay could be more for the amount of money they bring in. take care of your employees. you pay for what you get
Review from Customer Support Dept
Everything. No more drug use, theft, and blackmail.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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