GoDaddy Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
I feel pretty well heard and the support is constantly there for me when I need it.
Review from Customer Support Dept
They are always very supportive
Review from Customer Support Dept
The transparency and motivation for goals and success
Review from Customer Support Dept
Care about customers, and not how to make the next dollar
Review from Customer Support Dept
What does the leadership team need to get better at?
Treat them like humans and prevent sexual abuse
Review from Customer Support Dept
Employee appreciation
Review from Customer Support Dept
There are no leaders at godaddy, just people who have been there a long time.
Review from Customer Support Dept
What is the best part about your compensation package?
Day one dental, medical, and vision eligibility
Review from Customer Support Dept
It's a good overall package
Review from Customer Support Dept
Health insurance coverage, 401k, tuition reimbursement
Review from Customer Support Dept
Yearly bonus
Review from Customer Support Dept
Godaddy pays 100% employee benefits starting day 1
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I am only as important as my last sale. Everytime we do what they ask they raise quotas to get less commission
Review from Customer Support Dept
30% pay cut this year and all support is being outsourced
Review from Customer Support Dept
What are some of the best things about your team?
Highly encouraging and encouraged to help each other succeed with financial incentives.
Review from Customer Support Dept
Friendly and helpful, no big egos
Review from Customer Support Dept
They are very knowledgeable in their field and have been there many years.
Review from Customer Support Dept
Like family
Review from Customer Support Dept
We are like a family
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Communication and technical know-how. I think we work well together but sure they're could be improvement
Review from Customer Support Dept
What team?
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Everyone is interested in helping each other to accomplish our goals. Genuinely interested, not just lip service
Review from Customer Support Dept
Everyone is very inclusive. No negativity
Review from Customer Support Dept
Freedom to assist our customers without much bureaucracy
Review from Customer Support Dept
Don't outsource. Care more about customers and employees
Review from Customer Support Dept
What needs to change to make the company culture better?
Better pay
Review from Customer Support Dept
Painful.
Review from Customer Support Dept
What did you like most about the interview process?
My expectations for the position were set very fairly
Review from Customer Support Dept
Everyone was straightforward and helpful
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
The good customers. Love helping those guys.
Review from Customer Support Dept
The people I work with are great
Review from Customer Support Dept
When I've truly understood our customer's needs and have done everything I can to assist them with whatever it is they need/want!
Review from Customer Support Dept
I love working at GoDaddy and having a part in helping business's become successful
Review from Customer Support Dept
Again bring my job back or give me a decent shift
Review from Customer Support Dept
What's going wrong and how can it be improved?
Horrible food...always changing bonus structure
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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