Meta Customer Support Department Employee Reviews | Comparably
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Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. read more
EMPLOYEE
PARTICIPANTS
3796
TOTAL
RATINGS
45914
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Meta Customer Support Department Employee Reviews

Briefly describe your overall experience at your company

Wonderful atmosphere great people awesome company

Review from Customer Support Dept

Amazing and never forget my experience with them.

Review from Customer Support Dept

What do you like best about the leadership team?

Leadership Reviews

Not organized. To much privacy not given.

Review from Customer Support Dept

Everyone is considerate and nice and fun . Easy work. No drama or stress. Great friends and employee relations.

Review from Customer Support Dept

The leadership and drive to want to get better as a company

Review from Customer Support Dept

Great teamwork and constructive great communication

Review from Customer Support Dept

Cutting edge, room for advancement

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Being transparent and openly communicative when processed and content changes

Review from Customer Support Dept

Focus on people's privacy and connecting poeple around the world.

Review from Customer Support Dept

Coordination and organization of office tasks.

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

Benefits like 401k and insurance are included

Review from Customer Support Dept

The little work I do for the great amount of pay I receive

Review from Customer Support Dept

Paid time off for sick and vacation

Review from Customer Support Dept

Vacation time and hourly pay

Review from Customer Support Dept

Retirement options are above average for the industry

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Because it's contractors we aren't even allowed to use the physical activity facilities

Review from Customer Support Dept

Being treated fairly and more secure privacy.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

They are nice and easy to work around

Review from Customer Support Dept

Good open discussions with open minded opinions valued

Review from Customer Support Dept

Friendliness, equality and great leadership skills

Review from Customer Support Dept

They can solve bugs and glitches within an hour

Review from Customer Support Dept

The teamwork and bonds that we share with one another

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Communication between coworkers could use improvements.

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

The people are always positive and the office is clean

Review from Customer Support Dept

Open minded non traditional very uplifting

Review from Customer Support Dept

Everyone working together is what we are all about

Review from Customer Support Dept

Everyone wants to be at work everyday

Review from Customer Support Dept

young culture, not stuck up

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

Negotiating hiring manager and understanding employees

Review from Customer Support Dept

The simplicity level of the questions asked and opinions able to give.

Review from Customer Support Dept

How laid back and understanding and chill it went

Review from Customer Support Dept

The asked me questions regarding myself, but never criticized or judged me based on my past experiences

Review from Customer Support Dept

The management team seemed interested in my skills and interests.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

Cant really give good advice other than preparing yourself

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

Its a social media company

Review from Customer Support Dept

Helping people discover and share themselves to the world

Review from Customer Support Dept

The pay and the benefits

Review from Customer Support Dept

The company was very amazing and informative. Great people at all levels of the company - joining make positive is like joining a family and everyone is supportive of each other and has a great time together Interesting projects - I have worked at making positive for 4 years and no 2 projects are al

Review from Customer Support Dept

helping people and being a good person

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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