Startek Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Overall the company has a good growth and we are able to gain knowledge and experience
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Very supportive and work together
Review from Customer Support Dept
The team very competitive and supportive
Review from Customer Support Dept
They are very friendly and supportive
Review from Customer Support Dept
helpful and supportive managers. all goals are clear
Review from Customer Support Dept
Good leadership Easy to work Approachable They treat the agents well with respect
Review from Customer Support Dept
What does the leadership team need to get better at?
raise issue on salary increase
Review from Customer Support Dept
at least try to do something to retain at risk agents
Review from Customer Support Dept
management, listening to thier people, knowing wgats going on
Review from Customer Support Dept
Please listen to Agents' opinion.
Review from Customer Support Dept
• Communication & Transp
Review from Customer Support Dept
What is the best part about your compensation package?
just the medical coverage and basic salary
Review from Customer Support Dept
Medical benefits, Parking, Mobile claims
Review from Customer Support Dept
medical benefits, annual leave, salary paid on time
Review from Customer Support Dept
not really sure about this
Review from Customer Support Dept
Allowance, and benefits. But I think it?
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Because of the salary re-allignmet which the newbies also get the same paid with the tenured agents.
Review from Customer Support Dept
I feel undervalued with regards on the salary. and I will better if they raise our salary.
Review from Customer Support Dept
As a tenured employee, I observed that the salary for some newly hired are higher than the tenured one. It makes us unvalued because we are now never receiving any salary increase unlike before like OPR.
Review from Customer Support Dept
I feel better if they fair enough
Review from Customer Support Dept
Because we are working for a year and we want us to be heard when it comes to salary upgrade at least a little
Review from Customer Support Dept
What are some of the best things about your team?
Very dedicated and hardworking. Two-way communication and work with ethic
Review from Customer Support Dept
The team is independent and team oriented
Review from Customer Support Dept
very good team work and we have the same goal mindset
Review from Customer Support Dept
not sure about the same .
Review from Customer Support Dept
We work as one team with respect to each other.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
need a Appropriate evaluation criteria
Review from Customer Support Dept
Need a Appropriate evaluation criteria
Review from Customer Support Dept
At least show up to work on the time everyday not take MC so we dont have to cover thier shift doing OT
Review from Customer Support Dept
They don't need to change.
Review from Customer Support Dept
A few people are self-centred.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
working closely with all the stakeholders.
Review from Customer Support Dept
We are multicultural at work and we respect each other
Review from Customer Support Dept
Good teamwork, career growth, work-life balance
Review from Customer Support Dept
not sure about the same
Review from Customer Support Dept
Startek treat every agent with respect. They also value every agents with disability . Also, Startek allow the working students
Review from Customer Support Dept
What needs to change to make the company culture better?
more easy to take holidays. if we take MC, we need to cover for it. that's tiring
Review from Customer Support Dept
In my a few team members, there is somehow one couple. I think couple should be filled with love and provide peacefulness to the team. However, what's wrong, they expand discode in the team, and are making problems. I would like to remove one of them into other department.
Review from Customer Support Dept
Hire better people or train people better
Review from Customer Support Dept
My work environment is very considerate of the manager. If possible, I would like the administrator to be in a different seat!
Review from Customer Support Dept
Environment to be changed in the compny
Review from Customer Support Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
my team and co-workers. Clientele
Review from Customer Support Dept
To meet the team and interact with them
Review from Customer Support Dept
flexibility, company culture, frendly colleagues, work-life balance
Review from Customer Support Dept
my responsibility and process challenges
Review from Customer Support Dept
When I did great every single day to do and finish my work
Review from Customer Support Dept
What's going wrong and how can it be improved?
change all the ugly systems in the environment
Review from Customer Support Dept
salary alignment is a great motivation I guess
Review from Customer Support Dept
Replace the TL of IRT team. Shes toxic and thats the whole reason why so many people resigning at the same time. For those who are still hired won't survive that long at this rate.
Review from Customer Support Dept
need a Appropriate evaluation criteria
Review from Customer Support Dept
Fairness and appropriate evaluation criteria
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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