Startek Customer Support Department Employee Reviews | Comparably
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EMPLOYEE
PARTICIPANTS
2699
TOTAL
RATINGS
78253

Startek Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Teamwork, passion, hardworking, willing to learn.

Review from Customer Support Dept

Encourage growth and proactiveness in handling our tasks and responsibilities

Review from Customer Support Dept

The team is supportive and professional

Review from Customer Support Dept

Transparent, supportive and continuous guidance

Review from Customer Support Dept

Nothing to comment about the team

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Caring empathy leader skill people management

Review from Customer Support Dept

Increase salary for team leader n assistant manager

Review from Customer Support Dept

raise issue on salary increase

Review from Customer Support Dept

at least try to do something to retain at risk agents

Review from Customer Support Dept

management, listening to thier people, knowing wgats going on

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

"The best part of my compensation package is the combination pay which provides both financial stability and motivation to perform well."

Review from Customer Support Dept

Covers basics esp on healthcare, and i get additional perks for parking, phone bills and opportunities for training

Review from Customer Support Dept

The travel benefits and claims

Review from Customer Support Dept

FBCP as a nontaxable portion

Review from Customer Support Dept

I never get any compensation pakage yet

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

30% hike in compensation and yearly appraisal

Review from Customer Support Dept

Needs to meet with the market standard.

Review from Customer Support Dept

No increment and any other compensation or bonus. Company should build a more constructible employee hierarchy structure and appreciate the experience and contribution of the employees.

Review from Customer Support Dept

Parking allowances, quarterly bonus, yearly increment

Review from Customer Support Dept

Salary is low..... increment is terrible.... they do not value the hard work we do

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

team is supportive, collaborative, and always willing to share knowledge.

Review from Customer Support Dept

Best sounding board for ideas, suggestions and trouble-shooting issues

Review from Customer Support Dept

The is independent and supportive

Review from Customer Support Dept

Hard working, committed and supportive

Review from Customer Support Dept

They are likeminded people who are work focused

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

People management, communication, friendly n

Review from Customer Support Dept

need a Appropriate evaluation criteria

Review from Customer Support Dept

Need a Appropriate evaluation criteria

Review from Customer Support Dept

At least show up to work on the time everyday not take MC so we dont have to cover thier shift doing OT

Review from Customer Support Dept

They don't need to change.

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

The culture encourages accountability, continuous learning, and teamwork.

Review from Customer Support Dept

Startek offers opportunities to learn about different cultures and backgrounds as we consists of people from within Malaysia and people from around the world

Review from Customer Support Dept

Culture at my company is the strong spirit of collaboration and mutual support

Review from Customer Support Dept

Friendly, supportive and clear guidance

Review from Customer Support Dept

Nothing Nothing Nothing Nothing Nothing

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

more easy to take holidays. if we take MC, we need to cover for it. that's tiring

Review from Customer Support Dept

In my a few team members, there is somehow one couple. I think couple should be filled with love and provide peacefulness to the team. However, what's wrong, they expand discode in the team, and are making problems. I would like to remove one of them into other department.

Review from Customer Support Dept

Hire better people or train people better

Review from Customer Support Dept

My work environment is very considerate of the manager. If possible, I would like the administrator to be in a different seat!

Review from Customer Support Dept

Environment to be changed in the compny

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of Startek yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Startek yet.
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What makes you most happy at work?

Outlook Reviews

seeing the team's growth and success.

Review from Customer Support Dept

The people, the culture and the work

Review from Customer Support Dept

The collobration of the team and operation in managing the daily work

Review from Customer Support Dept

Recognition, support and friendly environment

Review from Customer Support Dept

Knowing my job and interacting with friends

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

Management politic communication colour n

Review from Customer Support Dept

Salary does't match the position you are.No increment past 2 years.No bonuses at all.

Review from Customer Support Dept

Please give a bit of salary increments. 2 year already with no salary increments.

Review from Customer Support Dept

No idea what this sorry

Review from Customer Support Dept

change all the ugly systems in the environment

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Startek yet.
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What would you most like to see improved at your company?

Outlook Reviews

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