Startek Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Working at Startek is fun and continue to promote both personal and career growth
Review from Customer Support Dept
This is a fantastic company to work. Very helpful coworkers and lot of opportunity to grow.
Review from Customer Support Dept
What do you like best about the leadership team?
Teamwork, passion, hardworking, willing to learn.
Review from Customer Support Dept
Encourage growth and proactiveness in handling our tasks and responsibilities
Review from Customer Support Dept
The team is supportive and professional
Review from Customer Support Dept
Transparent, supportive and continuous guidance
Review from Customer Support Dept
Nothing to comment about the team
Review from Customer Support Dept
What does the leadership team need to get better at?
Caring empathy leader skill people management
Review from Customer Support Dept
Increase salary for team leader n assistant manager
Review from Customer Support Dept
raise issue on salary increase
Review from Customer Support Dept
at least try to do something to retain at risk agents
Review from Customer Support Dept
management, listening to thier people, knowing wgats going on
Review from Customer Support Dept
What is the best part about your compensation package?
"The best part of my compensation package is the combination pay which provides both financial stability and motivation to perform well."
Review from Customer Support Dept
Covers basics esp on healthcare, and i get additional perks for parking, phone bills and opportunities for training
Review from Customer Support Dept
The travel benefits and claims
Review from Customer Support Dept
FBCP as a nontaxable portion
Review from Customer Support Dept
I never get any compensation pakage yet
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
30% hike in compensation and yearly appraisal
Review from Customer Support Dept
Needs to meet with the market standard.
Review from Customer Support Dept
No increment and any other compensation or bonus. Company should build a more constructible employee hierarchy structure and appreciate the experience and contribution of the employees.
Review from Customer Support Dept
Parking allowances, quarterly bonus, yearly increment
Review from Customer Support Dept
Salary is low..... increment is terrible.... they do not value the hard work we do
Review from Customer Support Dept
What are some of the best things about your team?
team is supportive, collaborative, and always willing to share knowledge.
Review from Customer Support Dept
Best sounding board for ideas, suggestions and trouble-shooting issues
Review from Customer Support Dept
The is independent and supportive
Review from Customer Support Dept
Hard working, committed and supportive
Review from Customer Support Dept
They are likeminded people who are work focused
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
People management, communication, friendly n
Review from Customer Support Dept
need a Appropriate evaluation criteria
Review from Customer Support Dept
Need a Appropriate evaluation criteria
Review from Customer Support Dept
At least show up to work on the time everyday not take MC so we dont have to cover thier shift doing OT
Review from Customer Support Dept
They don't need to change.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The culture encourages accountability, continuous learning, and teamwork.
Review from Customer Support Dept
Startek offers opportunities to learn about different cultures and backgrounds as we consists of people from within Malaysia and people from around the world
Review from Customer Support Dept
Culture at my company is the strong spirit of collaboration and mutual support
Review from Customer Support Dept
Friendly, supportive and clear guidance
Review from Customer Support Dept
Nothing Nothing Nothing Nothing Nothing
Review from Customer Support Dept
What needs to change to make the company culture better?
more easy to take holidays. if we take MC, we need to cover for it. that's tiring
Review from Customer Support Dept
In my a few team members, there is somehow one couple. I think couple should be filled with love and provide peacefulness to the team. However, what's wrong, they expand discode in the team, and are making problems. I would like to remove one of them into other department.
Review from Customer Support Dept
Hire better people or train people better
Review from Customer Support Dept
My work environment is very considerate of the manager. If possible, I would like the administrator to be in a different seat!
Review from Customer Support Dept
Environment to be changed in the compny
Review from Customer Support Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
seeing the team's growth and success.
Review from Customer Support Dept
The people, the culture and the work
Review from Customer Support Dept
The collobration of the team and operation in managing the daily work
Review from Customer Support Dept
Recognition, support and friendly environment
Review from Customer Support Dept
Knowing my job and interacting with friends
Review from Customer Support Dept
What's going wrong and how can it be improved?
Management politic communication colour n
Review from Customer Support Dept
Salary does't match the position you are.No increment past 2 years.No bonuses at all.
Review from Customer Support Dept
Please give a bit of salary increments. 2 year already with no salary increments.
Review from Customer Support Dept
No idea what this sorry
Review from Customer Support Dept
change all the ugly systems in the environment
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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