Delta Air Lines Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Wonderful experience as a cabin service agent.. I love Delta as a company and employer
Review from Customer Support Dept
What do you like best about the leadership team?
Leaders are the first of the line leading the way
Review from Customer Support Dept
Open door policy and their appreciation for my concerns
Review from Customer Support Dept
With the exception of two or three leaders (OSM) not much. They are pretty much invisible.
Review from Customer Support Dept
Transparency and direct communication with employees. Open door policy. Top of industry pay and benefits.
Review from Customer Support Dept
I show them them 1st, that way they can have some respect of me. N i think that is Leadersip
Review from Customer Support Dept
What does the leadership team need to get better at?
Standing up for employees to upper executives
Review from Customer Support Dept
Actually leading rather than ruling. Micromanaging will be the end of Delta.
Review from Customer Support Dept
Having are backs more with helping the customers.
Review from Customer Support Dept
We need new leadership with fresh eyes
Review from Customer Support Dept
Fairness and consistency, especially regarding attendance.
Review from Customer Support Dept
What is the best part about your compensation package?
I like the 6% matching of my 401K
Review from Customer Support Dept
The fact that as a Ready Reserve employee a 401K was provided. Now as a benefited employee not much.
Review from Customer Support Dept
My lack of being vaccinated is being used against me
Review from Customer Support Dept
Profit sharing. When the company makes money so do the employees.
Review from Customer Support Dept
Take a picture of damage part and see it baggies was week at the moment or it was our fault
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Constantly required to do more with less compensation.
Review from Customer Support Dept
Delta reservations agents also work for KLM, Air France, Korean Air, Alitalia and many more. Zero additional compensation.
Review from Customer Support Dept
Give us a raise and better healthcare
Review from Customer Support Dept
We need better trip rigs, pay, health benefits and sick time. We need to be able to unionize without fear.
Review from Customer Support Dept
Wages and benefits needs to improve yearly. CEO AND THE BOARD compares their salaries to SWA but not employees.
Review from Customer Support Dept
What are some of the best things about your team?
The support felt from them.
Review from Customer Support Dept
Many of us have the same goals and have the same work ethic
Review from Customer Support Dept
CSA's and most PSA are very supportive of one another. We care for our customers and always willing to go the ectra mile to deliver outstanding customer service.
Review from Customer Support Dept
I am looking for another job before I get fired for not being vaccinated
Review from Customer Support Dept
Freedom to speak without fear of termination. Ideas are heard and considered.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
It's the quality of people who are hired that needs improving.
Review from Customer Support Dept
Better Training and changing info.
Review from Customer Support Dept
They need to realize their collective power!
Review from Customer Support Dept
Team doesn’t put enough effort
Review from Customer Support Dept
Have computers, scanners, and printers that work
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
It feels like being in a family
Review from Customer Support Dept
The people that I met and the recognition given by Delta for special holidays
Review from Customer Support Dept
The CSA's i work with as well as myself create a fun but safe enviroment offering the clientele we service with a personal touch to their travel exoerience. Always trying to keep our airline as yhe perferred choice of our ytavelers.
Review from Customer Support Dept
Family. A feeling that the company has your back.
Review from Customer Support Dept
I was dealing with lot of customer, get to knoe them it gets more fun and enjoy working there so is my co workers
Review from Customer Support Dept
What needs to change to make the company culture better?
NOT MANDATING VACCINES FOR PEOPLE WHO CAN'T GET THEM
Review from Customer Support Dept
Eliminate a few levels of useless management.
Review from Customer Support Dept
Be more positive about what is done right not threatening when mistakes happen
Review from Customer Support Dept
We need a union to make the improvements we need
Review from Customer Support Dept
Realize almost half of us are unhappy being job-union. Let us freely unionize.
Review from Customer Support Dept
What did you like most about the interview process?
The interviewer was laid back and made me feel comfortable throughout the interview
Review from Customer Support Dept
The friendly professionalism rendered by the interviewer.
Review from Customer Support Dept
NOT FORCING VACCINES ON EMPLOYEES
Review from Customer Support Dept
You are made to feel welcome and put at ease. Very professional
Review from Customer Support Dept
Simple, and fast, and get to the point
Review from Customer Support Dept
What would you improve about your company's interview process?
Set higher standards for employment.
Review from Customer Support Dept
What makes you most happy at work?
my coworkers make coming to work a pleasure
Review from Customer Support Dept
Knowing that ive done everything on my power to successfully put a smile on the face of the customers i serve while meeting all safety regulations and standards as well as meeting our time giaks fir departutes and arrivals.
Review from Customer Support Dept
Safe environment. Attitude of fellow employees.
Review from Customer Support Dept
When i do it something for my pure good willing, and someone cahch that and tell me you are so nice person
Review from Customer Support Dept
Helping our passengers explore the world and helping them travel to their destination.
Review from Customer Support Dept
What's going wrong and how can it be improved?
NOT FORCING VACCINES ON EMPLOYEES
Review from Customer Support Dept
The culture must change from the top.
Review from Customer Support Dept
Micromanaging by people who couldn't do the job they demand.
Review from Customer Support Dept
We need to be treated fairly
Review from Customer Support Dept
Let us unionize! Show you really love us as you claim.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Delta Air Lines yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Delta Air Lines yet.
Be the first to contribute a review.