82
out of 100
Delta Air Lines Claimed Company
Delta Air Lines (NYSE: DAL) is the U.S. global airline company with focus on safety, innovation, reliability and customer experience. Delta Air Lines serves more than 160 million customers yearly. read more
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Delta Air Lines Competitors
Delta Air Lines competitors include Southwest Airlines, Hawaiian Airlines, United Airlines, American Airlines and Frontier Airlines. Delta Air Lines ranks 1st in CEO Score on Comparably vs its competitors. See below how Delta Air Lines compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
1st
eNPS Rank
1st
Gender Rank
2nd
Diversity Rank
1st
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd
See Delta Air Lines Culture vs Competitors:
Delta Air Lines Competitors at a Glance
CEO Ratings Comparison
Delta Air Lines' CEO Score Ranks 1st
966 Employees at Delta Air Lines rate Ed Bastian a 82 out of 100, which ranks them 1st out of Delta Air Lines' competitors. Last rating was 20 days ago.
- 2nd
Robert E. JordanSouthwest Airlines80out of 100431 Employees at Southwest Airlines rate Robert E. Jordan a 80 out of 100, which ranks them 2nd out of Delta Air Lines' competitors. Last rating was 8 days ago.
- 3rd
Scott KirbyUnited Airlines68out of 100420 Employees at United Airlines rate Scott Kirby a 68 out of 100, which ranks them 3rd out of Delta Air Lines' competitors. Last rating was 9 days ago.
- 4th
Robert IsomAmerican Airlines64out of 100459 Employees at American Airlines rate Robert Isom a 64 out of 100, which ranks them 4th out of Delta Air Lines' competitors. Last rating was 3 days ago.
- 5th
Peter IngramHawaiian Airlines64out of 10038 Employees at Hawaiian Airlines rate Peter Ingram a 64 out of 100, which ranks them 5th out of Delta Air Lines' competitors. Last rating was months ago.
- 6th
Barry BiffleFrontier Airlines44out of 100125 Employees at Frontier Airlines rate Barry Biffle a 44 out of 100, which ranks them 6th out of Delta Air Lines' competitors. Last rating was 24 days ago.
Product Quality Score Comparison
Delta Air Lines Ranks 2nd in Product Quality Score
1461 Customers rate Delta Air Lines' Product Quality Score a 4.1/5, which ranks it 2nd against its competitors, below Southwest Airlines.
NPS Comparison
Delta Air Lines Ranks 2nd in Net Promoter Score
1833 Customers rate Delta Air Lines' Net Promoter Score a 43, which ranks it 2nd against its competitors, below Southwest Airlines. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Delta Air Lines to a friend?”.
Pricing Score Comparison
Delta Air Lines Ranks 2nd in Pricing Score
1314 Customers rate Delta Air Lines' Pricing Score a 3.9/5, which ranks it 2nd against its competitors, below Southwest Airlines.
Customer Service Comparison
Delta Air Lines Ranks 2nd in Customer Service
1260 Customers rate Delta Air Lines' Customer Service a 4/5, which ranks it 2nd against its competitors, below Southwest Airlines.
Overall Culture Score Comparison
Delta Air Lines Ranks 2nd in Overall Culture Score
1302 Employees rate Delta Air Lines' Overall Culture a 77/100, which ranks it 2nd against its competitors, below Southwest Airlines. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Delta Air Lines Ranks 1st in Employee Net Promoter Score
968 Employees rate Delta Air Lines' Employee Net Promoter Score a 45, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Delta Air Lines to a friend?”.
Gender Score Comparison
Delta Air Lines Ranks 2nd in Gender Score
93 Employees rate Delta Air Lines' Gender Score a 81/100, which ranks it 2nd against its competitors, below Hawaiian Airlines. The Gender Score tracks how positively women rate their experience at Delta Air Lines.
Diversity Score Comparison
Delta Air Lines Ranks 1st in Diversity Score
139 Employees rate Delta Air Lines' Diversity Score a 78/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Delta Air Lines.
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