Delta Air Lines Employee Reviews | Comparably
Delta Air Lines Claimed Company
Delta Air Lines (NYSE: DAL) is the U.S. global airline company with focus on safety, innovation, reliability and customer experience. Delta Air Lines serves more than 160 million customers yearly. read more
EMPLOYEE
PARTICIPANTS
1301
TOTAL
RATINGS
11100
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Delta Air Lines Employee Reviews

Out of 1397 Delta Air Lines employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Delta Air Lines improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Delta Air Lines compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 27% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

knowledge of the daily task ahead.

Transparency is a key value

Drives the company in an excellent direction

Understanding and accepting. No micromanagement, as long as you’re doing the right thi

Pretty organized and treat their employees good

Review from Engineering Dept

What does the leadership team need to get better at?

Leadership Reviews

Communication .... respect .. other things

Listen to the front line workers

Endulge in fair and professional practices by lower management at the Airport. There a thing that happens at the airport that the main headquarters isn't aware of

Review from Operations Dept

Communicating respectfully, assisting fellow employees accordingly, stop the segregation between employees as well as take into consideration how employees feel

Young with NO personal business experience or life experience. Makes poor decisions so they can at least say they are in charge. Because of their lack of experience, the decisions are lacking in common sense, basic skills, and lack of reasoning.

What is the best part about your compensation package?

Compensation Reviews

Flight benefits are reaaly great

Flight benefits along we with perks.

Comparable with other competing companies in the industry

Insurance, disability, maternity leave, discount perks

Profit sharing, the 401k, and all the rewards

Review from Engineering Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Higher compensation and or want my grandkids to be able to travel with me with my perks

Salary base needs to increase

I've been told one thing about my benefits to find out it's not true. If a doctor representative gives you bad information they're not responsible for it.

Increase the salary and benefits

Employees have no moral now everything sorry

What are some of the best things about your team?

Team Reviews

It’s very knowledgeable, educated, kind, accepti

The team is Dynamic and brave

Very consistent, very helpful and supportive

Review from Engineering Dept

We enjoy eachothers company and are good to each other

work well together great team work

What do your coworkers need to improve and how could you work together better?

Team Reviews

If everyone was held to the same expectations it would really help. Some people work harder and do more but there really is no incentive to since we are paid equally.

We are not equal. We do not have the same knowledge base yet we paid the same and don't do the same amount of work.

Competitive fear-based culture where people are more concerned with getting credit vs working together collaboratively for the greater good.

Hire amployees instead of using contractors

Interact, quit acting like you are above everyone cause you have wirked for Delta for 15 years. Share information.

What is most positive about the culture and environment at your company?

Environment Reviews

Comparable with other companies in the industry

Celebrating everyone, genuine care about each team member

I am currentlt in school for Avionics, I also have my - A&P license. I enjoy working wiTh Aircraft snd has been a hibby since i was a 9 year old kid.

They respect everyone culture and beliefs

Review from Engineering Dept

Free flavored water and coffee, the people are incredible, we laugh, we cry, we debate, and at the end of the day we all got each other's back regardless.

What needs to change to make the company culture better?

Environment Reviews

The people who arenin leadership

We need to focus on cross functionality and ensure we are creating tools that truly help us to achieve our goals.

Give incentive to work hard and take on more responsibility.

overall communication. it's better at the top, but local management is not effectively communicating.

More focus on people management and holding leaders accountable. Being open to diverse points of view. Creating psychological safety where people can bring their whole selves to work.

What did you like most about the interview process?

Interviews Reviews

Simple questions and easy to follow

I liked the opportunity to be yourself and the STAR model

Getting to know someone & the History of the company.

The ability to speak with several hiring managers and current employees.

The professionalism of the Human Resources Department

What would you improve about your company's interview process?

Interviews Reviews

Shorten the length. Less interviews.

Less interviews (I was once interviewed 6 times before being turned down for a position) more communication during the interview process.

no stars questions. base the job more on talent and knowledge rather than who you know.

The candidate experience is really poor. The time from start to finish can be incredibly long.

Set higher standards for employment.

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

Leaving and days when thete is no woke events or emails

The people I work with daily

Helping people, the assistance and support

Working for a company where all employee's like & coming in and doing their jobs. Pilots have held us back due to being able to. Contingencies should be put in place such as reserve pilots but hours in the sky then pose an issue.

The customer recognition and job responsibilities.

What's going wrong and how can it be improved?

Outlook Reviews

Changing the people who are in leadership toles

communication and better and longer training

Overall there is no incentive to work hard and be a good employee. I get paid the same as crappy works and my efforts were not noticed or appreciated. If you are a hard worker you’re just expected to do more.

Treat the employee fairly on the ramp

NOT FORCING VACCINES ON EMPLOYEES

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

The Flight Benefits are probably what I like best about the company. The front line employees are fun and generally work great together. Mid management at the station is fairly close knit and there is a good ole boy mentality among them.

Review from Operations Dept

What would you most like to see improved at your company?

Outlook Reviews

The ability for promotion and growth.

Review from Operations Dept
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