Delta Air Lines vs Southwest Airlines | Comparably
Comparably
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Delta Air Lines Claimed Company
EMPLOYEE
PARTICIPANTS
1321
TOTAL
RATINGS
11237
Southwest Airlines Claimed Company
EMPLOYEE
PARTICIPANTS
595
TOTAL
RATINGS
5337

Delta Air Lines vs Southwest Airlines

Compare Delta Air Lines versus Southwest Airlines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1321 employees and customers of Delta Air Lines and 595 employees and customers of Southwest Airlines.

Delta Air Lines

Delta Air Lines's brand is ranked #21 in the list of Global Top 100 Brands, as rated by customers of Delta Air Lines. Their current market cap is $31.16B.

Southwest Airlines

Southwest Airlines's brand is ranked #24 in the list of Global Top 100 Brands, as rated by customers of Southwest Airlines. Their current market cap is $31.19B.

4.1/5
Product Quality
4.1/5
3.9/5
Pricing
4/5
4/5
Customer Service
4.1/5
43
NPS Score
64%Promoters
15%Passive
21%Detractors
47
NPS Score
66%Promoters
15%Passive
19%Detractors

Net Promoter Score
Winner by 4

See how Delta Air Lines compares to its competitors

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See how Southwest Airlines compares to its competitors

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Working at Delta Air Lines vs Working at Southwest Airlines

Ed Bastian Delta Air Lines' CEO
82 / 100

CEO Rating
Winner by 3%

Robert E. Jordan Southwest Airlines' CEO
Robert E. Jordan
79 / 100

CEO Rating

Delta Air Lines

Delta Air Lines doesn't have enough ratings to calculate the Team Culture Ratings.

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Southwest Airlines

Employees at Southwest Airlines rate their CEO, Robert E. Jordan, 79/100. This score is 3% lower than the scores of Delta Air Lines' CEO, Ed Bastian. Employees in the HR and Marketing departments rate Robert E. Jordan the highest.

CEO Score 82
CEO Score
CEO Score 79
Overall Culture 77
Overall Culture
Overall Culture 78
45
eNPS
45
Gender Score 81
Gender Score
Gender Score 81
Diversity Score 78
Diversity Score
Diversity Score 73
Perk And Benefits 76
Perk And Benefits
Perk And Benefits 85
Professional Dev. 51
Professional Dev.
Professional Dev. 63

Overall Culture at Delta Air Lines vs Southwest Airlines

77
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Overall Culture a 77/100, with Marketing and Finance as the two departments that rate their experience the highest.

78
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Overall Culture a /100, with Finance and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 1%

  • Delta Air Lines77
  • Southwest Airlines

Employee Net Promoter Score at Delta Air Lines vs Southwest Airlines

45
eNPS
Delta Air Lines
654 Promoters 67%
105 Passives 11%
220 Detractors 22%

Tied

45
eNPS
Southwest Airlines
298 Promoters 67%
51 Passives 11%
99 Detractors 22%

Tied

  • Delta Air Lines43
  • Southwest Airlines

Gender Score at Delta Air Lines vs Southwest Airlines

81
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Gender Score a 81/100, with Sales and IT as the two departments that rate their experience the highest.

Tied

81
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Gender Score a /100, with HR and Marketing as the two departments that rate their experience the highest.

Tied

  • Delta Air Lines
  • Southwest Airlines81

Diversity Score at Delta Air Lines vs Southwest Airlines

78
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Diversity Score a 78/100, with Marketing and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

73
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Diversity Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Delta Air Lines
  • Southwest Airlines73

Perk and Benefits Score at Delta Air Lines vs Southwest Airlines

76
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Perk and Benefits Score a 76/100, with Sales and IT as the two departments that rate their experience the highest.

85
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Perk and Benefits Score a /100, with Marketing and Admin as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 9%

  • Delta Air Lines76
  • Southwest Airlines

Professional Development Score at Delta Air Lines vs Southwest Airlines

51
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Professional Development Score a 51/100, with Customer Support and Operations as the two departments that rate their experience the highest.

63
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Professional Development Score a /100, with Customer Support and IT as the two departments that rate their experience the highest.

Professional Development Score
Winner by 12%

  • Delta Air Lines50
  • Southwest Airlines

Leadership Culture Ratings vs Southwest Airlines

Delta Air Lines
77 / 100
Southwest Airlines
77 / 100

Tied

Delta Air Lines tied with Southwest Airlines on Leadership Culture Ratings vs Southwest Airlines Ratings based on looking at 3751 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "How would you rate your executive team?".

  • Delta Air Lines77
  • Southwest Airlines

Compensation Culture Ratings vs Southwest Airlines

Delta Air Lines
75 / 100
Southwest Airlines
78 / 100

Delta Air Lines rates % lower than Southwest Airlines on Compensation Culture Ratings vs Southwest Airlines Ratings based on looking at 2669 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Do you believe you're paid fairly?".

  • Delta Air Lines75
  • Southwest Airlines

Team Culture Ratings vs Southwest Airlines

Delta Air Lines
82 / 100

Team Culture Ratings vs Southwest Airlines
Winner by 1%

Southwest Airlines
81 / 100

Delta Air Lines rates % higher than Southwest Airlines on Team Culture Ratings vs Southwest Airlines Ratings based on looking at 2309 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "How would you rate the quality of your coworkers?".

  • Delta Air Lines82
  • Southwest Airlines

Environment Culture Ratings vs Southwest Airlines

Delta Air Lines
73 / 100
Southwest Airlines
74 / 100

Delta Air Lines rates % lower than Southwest Airlines on Environment Culture Ratings vs Southwest Airlines Ratings based on looking at 2199 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What needs to change to make the company culture better?".

  • Delta Air Lines73
  • Southwest Airlines

Sentiment Culture Ratings vs Southwest Airlines

Delta Air Lines
82 / 100

Sentiment Culture Ratings vs Southwest Airlines
Winner by 1%

Southwest Airlines
81 / 100

Delta Air Lines rates % higher than Southwest Airlines on Sentiment Culture Ratings vs Southwest Airlines Ratings based on looking at 3170 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What makes you most happy at work?".

  • Delta Air Lines82
  • Southwest Airlines

See how Delta Air Lines compares to its competitors

See how Southwest Airlines compares to its competitors