Southwest Airlines vs Spirit Airlines | Comparably
Comparably
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Southwest Airlines Claimed Company
EMPLOYEE
PARTICIPANTS
595
TOTAL
RATINGS
5337
Spirit Airlines Claimed Company
EMPLOYEE
PARTICIPANTS
319
TOTAL
RATINGS
1820

Southwest Airlines vs Spirit Airlines

Compare Southwest Airlines versus Spirit Airlines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 595 employees and customers of Southwest Airlines and 319 employees and customers of Spirit Airlines.

Southwest Airlines

Southwest Airlines's brand is ranked #24 in the list of Global Top 100 Brands, as rated by customers of Southwest Airlines. Their current market cap is $31.19B.

Spirit Airlines

Spirit Airlines's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Spirit Airlines. Their current market cap is $3.75B.

4.1/5
Product Quality
1.7/5
4/5
Pricing
1.9/5
4.1/5
Customer Service
1.7/5
47
NPS Score
66%Promoters
15%Passive
19%Detractors

Net Promoter Score
Winner by 101

-54
NPS Score
20%Promoters
6%Passive
74%Detractors

See how Southwest Airlines compares to its competitors

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Working at Southwest Airlines vs Working at Spirit Airlines

Robert E. Jordan Southwest Airlines' CEO
79 / 100

CEO Rating
Winner by 4%

Ted Christie Spirit Airlines' CEO
Ted Christie
75 / 100

CEO Rating

Southwest Airlines

Southwest Airlines doesn't have enough ratings to calculate the Team Culture Ratings.

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Spirit Airlines

Employees at Spirit Airlines rate their CEO, Ted Christie, 75/100. This score is 4% lower than the scores of Southwest Airlines' CEO, Robert E. Jordan. Employees in the Customer Support and Operations departments rate Ted Christie the highest.

CEO Score 79
CEO Score
CEO Score 75
Overall Culture 78
Overall Culture
Overall Culture 71
45
eNPS
24
Gender Score 81
Gender Score
Gender Score 58
Diversity Score 73
Diversity Score
Diversity Score 62
Perk And Benefits 85
Perk And Benefits
Perk And Benefits 77
Professional Dev. 63
Professional Dev.
Professional Dev. 60

Overall Culture at Southwest Airlines vs Spirit Airlines

78
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Overall Culture a 78/100, with Finance and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 7%

71
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Overall Culture a /100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

  • Southwest Airlines
  • Spirit Airlines71

Employee Net Promoter Score at Southwest Airlines vs Spirit Airlines

45
eNPS
Southwest Airlines
298 Promoters 67%
51 Passives 11%
99 Detractors 22%

Employee Net Promoter Score
Winner by 21%

24
eNPS
Spirit Airlines
127 Promoters 55%
33 Passives 14%
72 Detractors 31%
  • Southwest Airlines
  • Spirit Airlines23

Gender Score at Southwest Airlines vs Spirit Airlines

81
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Gender Score a 81/100, with HR and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 23%

58
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Gender Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

  • Southwest Airlines81
  • Spirit Airlines

Diversity Score at Southwest Airlines vs Spirit Airlines

73
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Diversity Score a 73/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 11%

62
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Diversity Score a /100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

  • Southwest Airlines73
  • Spirit Airlines

Perk and Benefits Score at Southwest Airlines vs Spirit Airlines

85
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Perk and Benefits Score a 85/100, with Marketing and Admin as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 8%

77
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Perk and Benefits Score a /100, with Customer Success and Operations as the two departments that rate their experience the highest.

  • Southwest Airlines
  • Spirit Airlines78

Professional Development Score at Southwest Airlines vs Spirit Airlines

63
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Professional Development Score a 63/100, with Customer Support and IT as the two departments that rate their experience the highest.

Professional Development Score
Winner by 3%

60
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Professional Development Score a /100.

  • Southwest Airlines
  • Spirit Airlines58

Leadership Culture Ratings vs Spirit Airlines

Southwest Airlines
77 / 100

Leadership Culture Ratings vs Spirit Airlines
Winner by 4%

Spirit Airlines
73 / 100

Southwest Airlines rates % higher than Spirit Airlines on Leadership Culture Ratings vs Spirit Airlines Ratings based on looking at 1636 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Are your company's goals clear, and are you invested in them?".

  • Southwest Airlines
  • Spirit Airlines73

Compensation Culture Ratings vs Spirit Airlines

Southwest Airlines
78 / 100

Compensation Culture Ratings vs Spirit Airlines
Winner by 7%

Spirit Airlines
71 / 100

Southwest Airlines rates % higher than Spirit Airlines on Compensation Culture Ratings vs Spirit Airlines Ratings based on looking at 1075 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your Benefits?".

  • Southwest Airlines
  • Spirit Airlines71

Team Culture Ratings vs Spirit Airlines

Southwest Airlines
81 / 100

Team Culture Ratings vs Spirit Airlines
Winner by 9%

Spirit Airlines
72 / 100

Southwest Airlines rates % higher than Spirit Airlines on Team Culture Ratings vs Spirit Airlines Ratings based on looking at 937 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Does Your Boss Hurt Your Company Culture?".

  • Southwest Airlines
  • Spirit Airlines72

Environment Culture Ratings vs Spirit Airlines

Southwest Airlines
74 / 100

Environment Culture Ratings vs Spirit Airlines
Winner by 6%

Spirit Airlines
68 / 100

Southwest Airlines rates % higher than Spirit Airlines on Environment Culture Ratings vs Spirit Airlines Ratings based on looking at 872 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "What's the work pace at your company?".

  • Southwest Airlines
  • Spirit Airlines68

Sentiment Culture Ratings vs Spirit Airlines

Southwest Airlines
81 / 100

Sentiment Culture Ratings vs Spirit Airlines
Winner by 11%

Spirit Airlines
70 / 100

Southwest Airlines rates % higher than Spirit Airlines on Sentiment Culture Ratings vs Spirit Airlines Ratings based on looking at 1391 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How confident are you about the future success of your company?".

  • Southwest Airlines
  • Spirit Airlines70

See how Southwest Airlines compares to its competitors