Southwest Airlines vs Spirit Airlines | Comparably
Comparably
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Southwest Airlines Claimed Company
EMPLOYEE
PARTICIPANTS
582
TOTAL
RATINGS
5256
Spirit Airlines Claimed Company
EMPLOYEE
PARTICIPANTS
315
TOTAL
RATINGS
1756

Southwest Airlines vs Spirit Airlines

Compare Southwest Airlines versus Spirit Airlines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 582 employees and customers of Southwest Airlines and 315 employees and customers of Spirit Airlines.

Southwest Airlines

Southwest Airlines's brand is ranked #24 in the list of Global Top 100 Brands, as rated by customers of Southwest Airlines. Their current market cap is $31.19B.

Spirit Airlines

Spirit Airlines's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Spirit Airlines. Their current market cap is $3.75B.

4.1/5
Product Quality
1.7/5
4/5
Pricing
1.9/5
4.1/5
Customer Service
1.7/5
47
NPS Score
66%Promoters
15%Passive
19%Detractors

Net Promoter Score
Winner by 101

-54
NPS Score
20%Promoters
6%Passive
74%Detractors

See how Southwest Airlines compares to its competitors

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Working at Southwest Airlines vs Working at Spirit Airlines

Robert E. Jordan Southwest Airlines' CEO
80 / 100

CEO Rating
Winner by 5%

Ted Christie Spirit Airlines' CEO
Ted Christie
75 / 100

CEO Rating

Southwest Airlines

Southwest Airlines doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Spirit Airlines

Employees at Spirit Airlines rate their CEO, Ted Christie, 75/100. This score is 5% lower than the scores of Southwest Airlines' CEO, Robert E. Jordan. Employees in the Customer Support and Operations departments rate Ted Christie the highest.

CEO Score 80
CEO Score
CEO Score 75
Overall Culture 78
Overall Culture
Overall Culture 71
44
eNPS
22
Gender Score 81
Gender Score
Gender Score 58
Diversity Score 73
Diversity Score
Diversity Score 62
Perk And Benefits 85
Perk And Benefits
Perk And Benefits 76
Professional Dev. 61
Professional Dev.
Professional Dev. N/A

Overall Culture at Southwest Airlines vs Spirit Airlines

78
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Overall Culture a 78/100, with Finance and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 7%

71
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Overall Culture a /100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

  • Southwest Airlines78
  • Spirit Airlines

Employee Net Promoter Score at Southwest Airlines vs Spirit Airlines

44
eNPS
Southwest Airlines
292 Promoters 66%
51 Passives 12%
94 Detractors 22%

Employee Net Promoter Score
Winner by 22%

22
eNPS
Spirit Airlines
123 Promoters 54%
33 Passives 14%
72 Detractors 32%
  • Southwest Airlines44
  • Spirit Airlines

Gender Score at Southwest Airlines vs Spirit Airlines

81
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Gender Score a 81/100, with HR and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 23%

58
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Gender Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

  • Southwest Airlines81
  • Spirit Airlines

Diversity Score at Southwest Airlines vs Spirit Airlines

73
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Diversity Score a 73/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 11%

62
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Diversity Score a /100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

  • Southwest Airlines73
  • Spirit Airlines

Perk and Benefits Score at Southwest Airlines vs Spirit Airlines

85
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Perk and Benefits Score a 85/100, with Marketing and Admin as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 9%

76
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Perk and Benefits Score a /100, with Customer Success and Operations as the two departments that rate their experience the highest.

  • Southwest Airlines86
  • Spirit Airlines

Professional Development Score at Southwest Airlines vs Spirit Airlines

61
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Professional Development Score a 61/100, with Customer Support and IT as the two departments that rate their experience the highest.

Professional Development Score
Winner

0
/ 100
Spirit Airlines

Spirit Airlines doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Southwest Airlines61

Leadership Culture Ratings vs Spirit Airlines

Southwest Airlines
78 / 100

Leadership Culture Ratings vs Spirit Airlines
Winner by 5%

Spirit Airlines
73 / 100

Southwest Airlines rates % higher than Spirit Airlines on Leadership Culture Ratings vs Spirit Airlines Ratings based on looking at 1603 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Does Your Boss Hurt Your Company Culture?".

  • Southwest Airlines78
  • Spirit Airlines

Compensation Culture Ratings vs Spirit Airlines

Southwest Airlines
78 / 100

Compensation Culture Ratings vs Spirit Airlines
Winner by 8%

Spirit Airlines
70 / 100

Southwest Airlines rates % higher than Spirit Airlines on Compensation Culture Ratings vs Spirit Airlines Ratings based on looking at 1057 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "What is the best part about your compensation package?".

  • Southwest Airlines78
  • Spirit Airlines

Team Culture Ratings vs Spirit Airlines

Southwest Airlines
81 / 100

Team Culture Ratings vs Spirit Airlines
Winner by 10%

Spirit Airlines
71 / 100

Southwest Airlines rates % higher than Spirit Airlines on Team Culture Ratings vs Spirit Airlines Ratings based on looking at 922 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Do you look forward to interacting with your coworkers?".

  • Southwest Airlines81
  • Spirit Airlines

Environment Culture Ratings vs Spirit Airlines

Southwest Airlines
74 / 100

Environment Culture Ratings vs Spirit Airlines
Winner by 6%

Spirit Airlines
68 / 100

Southwest Airlines rates % higher than Spirit Airlines on Environment Culture Ratings vs Spirit Airlines Ratings based on looking at 860 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Do you have a close friend at work?".

  • Southwest Airlines74
  • Spirit Airlines

Sentiment Culture Ratings vs Spirit Airlines

Southwest Airlines
82 / 100

Sentiment Culture Ratings vs Spirit Airlines
Winner by 12%

Spirit Airlines
70 / 100

Southwest Airlines rates % higher than Spirit Airlines on Sentiment Culture Ratings vs Spirit Airlines Ratings based on looking at 1369 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What do you like best about your company?".

  • Southwest Airlines82
  • Spirit Airlines

See how Southwest Airlines compares to its competitors