Frontier Airlines

EMPLOYEE PARTICIPANTS: 188

TOTAL RATINGS: 1559

Southwest Airlines Claimed Company

EMPLOYEE PARTICIPANTS: 594

TOTAL RATINGS: 5336

Frontier Airlines vs Southwest Airlines

Compare Frontier Airlines versus Southwest Airlines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 188 employees and customers of Frontier Airlines and 594 employees and customers of Southwest Airlines.

Frontier Airlines

Frontier Airlines's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Frontier Airlines. Their current valuation is $27.30M.

Southwest Airlines

Southwest Airlines's brand is ranked #24 in the list of Global Top 100 Brands, as rated by customers of Southwest Airlines. Their current market cap is $31.19B.

1.5/5

Product Quality

4.1/5

1.7/5

Pricing

4/5

1.5/5

Customer Service

4.1/5

-63

NPS Score

15%	Promoters
7%	Passive
78%	Detractors

NPS Score

66%	Promoters
15%	Passive
19%	Detractors

Net Promoter Score
Winner by 110

See how Frontier Airlines compares to its competitors

Cape Air

Spirit Airlines

Silver Airways

See how Southwest Airlines compares to its competitors

Working at Frontier Airlines vs Working at Southwest Airlines

44 / 100

CEO Rating

Robert E. Jordan

79 / 100

CEO Rating
Winner by 35%

Frontier Airlines

Frontier Airlines doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Southwest Airlines

Employees at Southwest Airlines rate their CEO, Robert E. Jordan, 79/100. This score is 35% higher than the scores of Frontier Airlines' CEO, Barry Biffle. Employees in the HR and Marketing departments rate Robert E. Jordan the highest.

CEO Score 44

CEO Score

CEO Score 79

Overall Culture 50

Overall Culture

Overall Culture 78

-47

eNPS

Gender Score 41

Gender Score

Gender Score 81

Diversity Score 46

Diversity Score

Diversity Score 73

Perk And Benefits 44

Perk And Benefits

Perk And Benefits 85

Professional Dev. 41

Professional Dev.

Professional Dev. 63

Overall Culture at Frontier Airlines vs Southwest Airlines

/ 100

Frontier Airlines

Employees at Frontier Airlines rate their Overall Culture a 50/100, with Operations and Admin as the two departments that rate their experience the highest.

/ 100

Southwest Airlines

Employees at Southwest Airlines rate their Overall Culture a /100, with Finance and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 28%

Frontier Airlines50
Southwest Airlines78

Employee Net Promoter Score at Frontier Airlines vs Southwest Airlines

-47

eNPS

Frontier Airlines

26 Promoters 19%

21 Passives 15%

90 Detractors 66%

eNPS

Southwest Airlines

298 Promoters 67%

51 Passives 11%

99 Detractors 22%

Employee Net Promoter Score
Winner by %

Frontier Airlines
Southwest Airlines44

Gender Score at Frontier Airlines vs Southwest Airlines

/ 100

Frontier Airlines

Employees at Frontier Airlines rate their Gender Score a 41/100.

/ 100

Southwest Airlines

Employees at Southwest Airlines rate their Gender Score a /100, with HR and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 40%

Frontier Airlines40
Southwest Airlines

Diversity Score at Frontier Airlines vs Southwest Airlines

/ 100

Frontier Airlines

Employees at Frontier Airlines rate their Diversity Score a 46/100, with Operations and IT as the two departments that rate their experience the highest.

/ 100

Southwest Airlines

Employees at Southwest Airlines rate their Diversity Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 27%

Frontier Airlines
Southwest Airlines73

Perk and Benefits Score at Frontier Airlines vs Southwest Airlines

/ 100

Frontier Airlines

Employees at Frontier Airlines rate their Perk and Benefits Score a 44/100, with Operations as the department that rate their experience the highest.

/ 100

Southwest Airlines

Employees at Southwest Airlines rate their Perk and Benefits Score a /100, with Marketing and Admin as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 41%

Frontier Airlines44
Southwest Airlines

Professional Development Score at Frontier Airlines vs Southwest Airlines

/ 100

Frontier Airlines

Employees at Frontier Airlines rate their Professional Development Score a 41/100, with Operations as the department that rate their experience the highest.

/ 100

Southwest Airlines

Employees at Southwest Airlines rate their Professional Development Score a /100, with Customer Support and IT as the two departments that rate their experience the highest.

Professional Development Score
Winner by 22%

Frontier Airlines34
Southwest Airlines

Leadership Culture Ratings vs Southwest Airlines

Frontier Airlines rates % lower than Southwest Airlines on Leadership Culture Ratings vs Southwest Airlines Ratings based on looking at 1527 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "How would you rate your manager?".

Frontier Airlines
Southwest Airlines77

Compensation Culture Ratings vs Southwest Airlines

Frontier Airlines rates % lower than Southwest Airlines on Compensation Culture Ratings vs Southwest Airlines Ratings based on looking at 1058 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Frontier Airlines40
Southwest Airlines

Team Culture Ratings vs Southwest Airlines

Frontier Airlines rates % lower than Southwest Airlines on Team Culture Ratings vs Southwest Airlines Ratings based on looking at 945 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "How would you rate the quality of your coworkers?".

Frontier Airlines62
Southwest Airlines

Environment Culture Ratings vs Southwest Airlines

Frontier Airlines rates % lower than Southwest Airlines on Environment Culture Ratings vs Southwest Airlines Ratings based on looking at 899 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "Does someone you work with closely, make you want to quit your job?".

Frontier Airlines53
Southwest Airlines

Sentiment Culture Ratings vs Southwest Airlines

Frontier Airlines rates % lower than Southwest Airlines on Sentiment Culture Ratings vs Southwest Airlines Ratings based on looking at 1275 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What do you like best about your company?".

Frontier Airlines51
Southwest Airlines81