Delta Air Lines vs United Airlines | Comparably
Comparably
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VS
Delta Air Lines Claimed Company
EMPLOYEE
PARTICIPANTS
1318
TOTAL
RATINGS
11226
United Airlines Claimed Company
EMPLOYEE
PARTICIPANTS
596
TOTAL
RATINGS
4849

Delta Air Lines vs United Airlines

Compare Delta Air Lines versus United Airlines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1318 employees and customers of Delta Air Lines and 596 employees and customers of United Airlines.

Delta Air Lines

Delta Air Lines's brand is ranked #21 in the list of Global Top 100 Brands, as rated by customers of Delta Air Lines. Their current market cap is $31.16B.

United Airlines

United Airlines's brand is ranked #144 in the list of Global Top 1000 Brands, as rated by customers of United Airlines. Their current market cap is $18.71B.

4.1/5
Product Quality
3.2/5
3.9/5
Pricing
3.1/5
4/5
Customer Service
3.1/5
43
NPS Score
64%Promoters
15%Passive
21%Detractors

Net Promoter Score
Winner by 39

4
NPS Score
44%Promoters
16%Passive
40%Detractors

See how Delta Air Lines compares to its competitors

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See how United Airlines compares to its competitors

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American Airlines

Working at Delta Air Lines vs Working at United Airlines

Ed Bastian Delta Air Lines' CEO
82 / 100

CEO Rating
Winner by 14%

Scott Kirby United Airlines' CEO
Scott Kirby
68 / 100

CEO Rating

Delta Air Lines

Delta Air Lines doesn't have enough ratings to calculate the Team Culture Ratings.

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United Airlines

Employees at United Airlines rate their CEO, Scott Kirby, 68/100. This score is 14% lower than the scores of Delta Air Lines' CEO, Ed Bastian. Employees in the IT and Sales departments rate Scott Kirby the highest.

CEO Score 82
CEO Score
CEO Score 68
Overall Culture 77
Overall Culture
Overall Culture 66
45
eNPS
8
Gender Score 81
Gender Score
Gender Score 65
Diversity Score 78
Diversity Score
Diversity Score 63
Perk And Benefits 76
Perk And Benefits
Perk And Benefits 66
Professional Dev. 51
Professional Dev.
Professional Dev. 51

Overall Culture at Delta Air Lines vs United Airlines

77
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Overall Culture a 77/100, with Finance and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 11%

66
/ 100
United Airlines

Employees at United Airlines rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

  • Delta Air Lines77
  • United Airlines66

Employee Net Promoter Score at Delta Air Lines vs United Airlines

45
eNPS
Delta Air Lines
654 Promoters 67%
105 Passives 11%
219 Detractors 22%

Employee Net Promoter Score
Winner by 37%

8
eNPS
United Airlines
193 Promoters 45%
78 Passives 18%
157 Detractors 37%
  • Delta Air Lines43
  • United Airlines9

Gender Score at Delta Air Lines vs United Airlines

81
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Gender Score a 81/100, with Sales and IT as the two departments that rate their experience the highest.

Gender Score
Winner by 16%

65
/ 100
United Airlines

Employees at United Airlines rate their Gender Score a /100, with Operations and IT as the two departments that rate their experience the highest.

  • Delta Air Lines81
  • United Airlines

Diversity Score at Delta Air Lines vs United Airlines

78
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Diversity Score a 78/100, with Marketing and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 15%

63
/ 100
United Airlines

Employees at United Airlines rate their Diversity Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

  • Delta Air Lines78
  • United Airlines

Perk and Benefits Score at Delta Air Lines vs United Airlines

76
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Perk and Benefits Score a 76/100, with Finance and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 10%

66
/ 100
United Airlines

Employees at United Airlines rate their Perk and Benefits Score a /100, with Operations and Marketing as the two departments that rate their experience the highest.

  • Delta Air Lines
  • United Airlines66

Professional Development Score at Delta Air Lines vs United Airlines

51
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Professional Development Score a 51/100, with Customer Support and Operations as the two departments that rate their experience the highest.

Tied

51
/ 100
United Airlines

Employees at United Airlines rate their Professional Development Score a /100, with IT and Engineering as the two departments that rate their experience the highest.

Tied

  • Delta Air Lines50
  • United Airlines51

Leadership Culture Ratings vs United Airlines

Delta Air Lines
77 / 100

Leadership Culture Ratings vs United Airlines
Winner by 12%

United Airlines
65 / 100

Delta Air Lines rates % higher than United Airlines on Leadership Culture Ratings vs United Airlines Ratings based on looking at 3717 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "Do you approve of the job your executive team is doing at your company?".

  • Delta Air Lines
  • United Airlines65

Compensation Culture Ratings vs United Airlines

Delta Air Lines
75 / 100

Compensation Culture Ratings vs United Airlines
Winner by 12%

United Airlines
63 / 100

Delta Air Lines rates % higher than United Airlines on Compensation Culture Ratings vs United Airlines Ratings based on looking at 2562 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Are you satisfied with your Benefits?".

  • Delta Air Lines
  • United Airlines63

Team Culture Ratings vs United Airlines

Delta Air Lines
82 / 100

Team Culture Ratings vs United Airlines
Winner by 13%

United Airlines
69 / 100

Delta Air Lines rates % higher than United Airlines on Team Culture Ratings vs United Airlines Ratings based on looking at 2198 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

  • Delta Air Lines82
  • United Airlines

Environment Culture Ratings vs United Airlines

Delta Air Lines
73 / 100

Environment Culture Ratings vs United Airlines
Winner by 6%

United Airlines
67 / 100

Delta Air Lines rates % higher than United Airlines on Environment Culture Ratings vs United Airlines Ratings based on looking at 2101 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "Is your work environment positive or negative?".

  • Delta Air Lines73
  • United Airlines

Sentiment Culture Ratings vs United Airlines

Delta Air Lines
82 / 100

Sentiment Culture Ratings vs United Airlines
Winner by 12%

United Airlines
70 / 100

Delta Air Lines rates % higher than United Airlines on Sentiment Culture Ratings vs United Airlines Ratings based on looking at 3101 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "Are you typically excited about going to work each day?".

  • Delta Air Lines82
  • United Airlines70

See how Delta Air Lines compares to its competitors

See how United Airlines compares to its competitors