Delta Air Lines vs United Airlines | Comparably
Comparably
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VS
Delta Air Lines Claimed Company
EMPLOYEE
PARTICIPANTS
1335
TOTAL
RATINGS
11270
United Airlines Claimed Company
EMPLOYEE
PARTICIPANTS
606
TOTAL
RATINGS
4885

Delta Air Lines vs United Airlines

Compare Delta Air Lines versus United Airlines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1335 employees and customers of Delta Air Lines and 606 employees and customers of United Airlines.

Delta Air Lines

Delta Air Lines's brand is ranked #21 in the list of Global Top 100 Brands, as rated by customers of Delta Air Lines. Their current market cap is $31.16B.

United Airlines

United Airlines's brand is ranked #144 in the list of Global Top 1000 Brands, as rated by customers of United Airlines. Their current market cap is $18.71B.

4.1/5
Product Quality
3.2/5
3.9/5
Pricing
3.1/5
4/5
Customer Service
3.1/5
43
NPS Score
64%Promoters
15%Passive
21%Detractors

Net Promoter Score
Winner by 40

3
NPS Score
44%Promoters
15%Passive
41%Detractors

See how Delta Air Lines compares to its competitors

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See how United Airlines compares to its competitors

JetBlue Airways
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American Airlines

Working at Delta Air Lines vs Working at United Airlines

Ed Bastian Delta Air Lines' CEO
82 / 100

CEO Rating
Winner by 14%

Scott Kirby United Airlines' CEO
Scott Kirby
68 / 100

CEO Rating

Delta Air Lines

Delta Air Lines doesn't have enough ratings to calculate the Team Culture Ratings.

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United Airlines

Employees at United Airlines rate their CEO, Scott Kirby, 68/100. This score is 14% lower than the scores of Delta Air Lines' CEO, Ed Bastian. Employees in the IT and Sales departments rate Scott Kirby the highest.

CEO Score 82
CEO Score
CEO Score 68
Overall Culture 77
Overall Culture
Overall Culture 66
45
eNPS
9
Gender Score 81
Gender Score
Gender Score 65
Diversity Score 78
Diversity Score
Diversity Score 63
Perk And Benefits 76
Perk And Benefits
Perk And Benefits 66
Professional Dev. 51
Professional Dev.
Professional Dev. 51

Overall Culture at Delta Air Lines vs United Airlines

77
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Overall Culture a 77/100, with Marketing and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 11%

66
/ 100
United Airlines

Employees at United Airlines rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

  • Delta Air Lines
  • United Airlines66

Employee Net Promoter Score at Delta Air Lines vs United Airlines

45
eNPS
Delta Air Lines
658 Promoters 67%
108 Passives 11%
222 Detractors 22%

Employee Net Promoter Score
Winner by 36%

9
eNPS
United Airlines
195 Promoters 45%
81 Passives 19%
158 Detractors 36%
  • Delta Air Lines
  • United Airlines7

Gender Score at Delta Air Lines vs United Airlines

81
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Gender Score a 81/100, with Sales and IT as the two departments that rate their experience the highest.

Gender Score
Winner by 16%

65
/ 100
United Airlines

Employees at United Airlines rate their Gender Score a /100, with Operations and IT as the two departments that rate their experience the highest.

  • Delta Air Lines81
  • United Airlines

Diversity Score at Delta Air Lines vs United Airlines

78
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Diversity Score a 78/100, with Marketing and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 15%

63
/ 100
United Airlines

Employees at United Airlines rate their Diversity Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

  • Delta Air Lines78
  • United Airlines

Perk and Benefits Score at Delta Air Lines vs United Airlines

76
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Perk and Benefits Score a 76/100, with Sales and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 10%

66
/ 100
United Airlines

Employees at United Airlines rate their Perk and Benefits Score a /100, with Operations and Marketing as the two departments that rate their experience the highest.

  • Delta Air Lines
  • United Airlines66

Professional Development Score at Delta Air Lines vs United Airlines

51
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Professional Development Score a 51/100, with Customer Support and Operations as the two departments that rate their experience the highest.

Tied

51
/ 100
United Airlines

Employees at United Airlines rate their Professional Development Score a /100, with IT and Engineering as the two departments that rate their experience the highest.

Tied

  • Delta Air Lines50
  • United Airlines51

Leadership Culture Ratings vs United Airlines

Delta Air Lines
77 / 100

Leadership Culture Ratings vs United Airlines
Winner by 12%

United Airlines
65 / 100

Delta Air Lines rates % higher than United Airlines on Leadership Culture Ratings vs United Airlines Ratings based on looking at 3746 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Do you feel comfortable giving your boss negative feedback?".

  • Delta Air Lines
  • United Airlines65

Compensation Culture Ratings vs United Airlines

Delta Air Lines
75 / 100

Compensation Culture Ratings vs United Airlines
Winner by 12%

United Airlines
63 / 100

Delta Air Lines rates % higher than United Airlines on Compensation Culture Ratings vs United Airlines Ratings based on looking at 2573 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "How often do you get a raise?".

  • Delta Air Lines
  • United Airlines63

Team Culture Ratings vs United Airlines

Delta Air Lines
82 / 100

Team Culture Ratings vs United Airlines
Winner by 13%

United Airlines
69 / 100

Delta Air Lines rates % higher than United Airlines on Team Culture Ratings vs United Airlines Ratings based on looking at 2198 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What do your coworkers need to improve and how could you work together better?".

  • Delta Air Lines82
  • United Airlines

Environment Culture Ratings vs United Airlines

Delta Air Lines
73 / 100

Environment Culture Ratings vs United Airlines
Winner by 6%

United Airlines
67 / 100

Delta Air Lines rates % higher than United Airlines on Environment Culture Ratings vs United Airlines Ratings based on looking at 2101 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "Does someone you work with closely, make you want to quit your job?".

  • Delta Air Lines73
  • United Airlines

Sentiment Culture Ratings vs United Airlines

Delta Air Lines
82 / 100

Sentiment Culture Ratings vs United Airlines
Winner by 11%

United Airlines
71 / 100

Delta Air Lines rates % higher than United Airlines on Sentiment Culture Ratings vs United Airlines Ratings based on looking at 3127 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What do you like best about your company?".

  • Delta Air Lines
  • United Airlines71

See how Delta Air Lines compares to its competitors

See how United Airlines compares to its competitors