JetBlue Airways Claimed Company

EMPLOYEE PARTICIPANTS: 569

TOTAL RATINGS: 6687

United Airlines Claimed Company

EMPLOYEE PARTICIPANTS: 606

TOTAL RATINGS: 4885

JetBlue Airways vs United Airlines

Compare JetBlue Airways versus United Airlines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 569 employees and customers of JetBlue Airways and 606 employees and customers of United Airlines.

JetBlue Airways

JetBlue Airways's brand is ranked #142 in the list of Global Top 1000 Brands, as rated by customers of JetBlue Airways. Their current market cap is $6.45B.

United Airlines

United Airlines's brand is ranked #144 in the list of Global Top 1000 Brands, as rated by customers of United Airlines. Their current market cap is $18.71B.

2.9/5

Product Quality

3.2/5

2.8/5

Pricing

3.1/5

2.7/5

Customer Service

3.1/5

-10

NPS Score

38%	Promoters
14%	Passive
48%	Detractors

NPS Score

44%	Promoters
15%	Passive
41%	Detractors

Net Promoter Score
Winner by 13

See how JetBlue Airways compares to its competitors

Southwest Airlines

American Airlines

Delta Air Lines

See how United Airlines compares to its competitors

Southwest Airlines

American Airlines

Delta Air Lines

Working at JetBlue Airways vs Working at United Airlines

49 / 100

CEO Rating

Scott Kirby

68 / 100

CEO Rating
Winner by 19%

JetBlue Airways

JetBlue Airways doesn't have enough ratings to calculate the Team Culture Ratings.

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United Airlines

Employees at United Airlines rate their CEO, Scott Kirby, 68/100. This score is 19% higher than the scores of JetBlue Airways' CEO, Robin Hayes. Employees in the IT and Sales departments rate Scott Kirby the highest.

CEO Score 49

CEO Score

CEO Score 68

Overall Culture 49

Overall Culture

Overall Culture 66

-42

eNPS

Gender Score 65

Gender Score

Gender Score 65

Diversity Score 52

Diversity Score

Diversity Score 63

Perk And Benefits 38

Perk And Benefits

Perk And Benefits 66

Professional Dev. 36

Professional Dev.

Professional Dev. 51

Overall Culture at JetBlue Airways vs United Airlines

/ 100

JetBlue Airways

Employees at JetBlue Airways rate their Overall Culture a 49/100, with Customer Support and IT as the two departments that rate their experience the highest.

/ 100

United Airlines

Employees at United Airlines rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 17%

JetBlue Airways
United Airlines66

Employee Net Promoter Score at JetBlue Airways vs United Airlines

-42

eNPS

JetBlue Airways

106 Promoters 24%

43 Passives 10%

295 Detractors 66%

eNPS

United Airlines

195 Promoters 45%

81 Passives 19%

158 Detractors 36%

Employee Net Promoter Score
Winner by %

JetBlue Airways
United Airlines7

Gender Score at JetBlue Airways vs United Airlines

/ 100

JetBlue Airways

Employees at JetBlue Airways rate their Gender Score a 65/100, with Customer Support and IT as the two departments that rate their experience the highest.

Tied

/ 100

United Airlines

Employees at United Airlines rate their Gender Score a /100, with Operations and IT as the two departments that rate their experience the highest.

Tied

JetBlue Airways65
United Airlines

Diversity Score at JetBlue Airways vs United Airlines

/ 100

JetBlue Airways

Employees at JetBlue Airways rate their Diversity Score a 52/100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

/ 100

United Airlines

Employees at United Airlines rate their Diversity Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 11%

JetBlue Airways
United Airlines63

Perk and Benefits Score at JetBlue Airways vs United Airlines

/ 100

JetBlue Airways

Employees at JetBlue Airways rate their Perk and Benefits Score a 38/100, with IT and Customer Support as the two departments that rate their experience the highest.

/ 100

United Airlines

Employees at United Airlines rate their Perk and Benefits Score a /100, with Operations and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 28%

JetBlue Airways38
United Airlines66

Professional Development Score at JetBlue Airways vs United Airlines

/ 100

JetBlue Airways

Employees at JetBlue Airways rate their Professional Development Score a 36/100, with Operations as the department that rate their experience the highest.

/ 100

United Airlines

Employees at United Airlines rate their Professional Development Score a /100, with IT and Engineering as the two departments that rate their experience the highest.

Professional Development Score
Winner by 15%

JetBlue Airways36
United Airlines

Leadership Culture Ratings vs United Airlines

JetBlue Airways rates % lower than United Airlines on Leadership Culture Ratings vs United Airlines Ratings based on looking at 2642 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "Does Your Boss Hurt Your Company Culture?".

JetBlue Airways
United Airlines65

Compensation Culture Ratings vs United Airlines

JetBlue Airways rates % lower than United Airlines on Compensation Culture Ratings vs United Airlines Ratings based on looking at 1834 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Does your company give annual bonuses?".

JetBlue Airways35
United Airlines63

Team Culture Ratings vs United Airlines

JetBlue Airways rates % lower than United Airlines on Team Culture Ratings vs United Airlines Ratings based on looking at 1656 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

JetBlue Airways59
United Airlines

Environment Culture Ratings vs United Airlines

JetBlue Airways rates % lower than United Airlines on Environment Culture Ratings vs United Airlines Ratings based on looking at 1630 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Does someone you work with closely, make you want to quit your job?".

JetBlue Airways54
United Airlines

Sentiment Culture Ratings vs United Airlines

JetBlue Airways rates % lower than United Airlines on Sentiment Culture Ratings vs United Airlines Ratings based on looking at 2092 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What do you like best about your company?".

JetBlue Airways
United Airlines71