JetBlue Airways vs United Airlines | Comparably
Comparably
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VS
JetBlue Airways Claimed Company
EMPLOYEE
PARTICIPANTS
568
TOTAL
RATINGS
6660
United Airlines Claimed Company
EMPLOYEE
PARTICIPANTS
596
TOTAL
RATINGS
4849

JetBlue Airways vs United Airlines

Compare JetBlue Airways versus United Airlines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 568 employees and customers of JetBlue Airways and 596 employees and customers of United Airlines.

JetBlue Airways

JetBlue Airways's brand is ranked #142 in the list of Global Top 1000 Brands, as rated by customers of JetBlue Airways. Their current market cap is $6.45B.

United Airlines

United Airlines's brand is ranked #144 in the list of Global Top 1000 Brands, as rated by customers of United Airlines. Their current market cap is $18.71B.

2.9/5
Product Quality
3.2/5
2.8/5
Pricing
3.1/5
2.7/5
Customer Service
3.1/5
-11
NPS Score
37%Promoters
15%Passive
48%Detractors
4
NPS Score
44%Promoters
16%Passive
40%Detractors

Net Promoter Score
Winner by 15

See how JetBlue Airways compares to its competitors

Southwest Airlines
American Airlines
Delta Air Lines

See how United Airlines compares to its competitors

Southwest Airlines
American Airlines
Delta Air Lines

Working at JetBlue Airways vs Working at United Airlines

Robin Hayes JetBlue Airways' CEO
49 / 100

CEO Rating

Scott Kirby United Airlines' CEO
Scott Kirby
68 / 100

CEO Rating
Winner by 19%

JetBlue Airways

JetBlue Airways doesn't have enough ratings to calculate the Team Culture Ratings.

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United Airlines

Employees at United Airlines rate their CEO, Scott Kirby, 68/100. This score is 19% higher than the scores of JetBlue Airways' CEO, Robin Hayes. Employees in the IT and Sales departments rate Scott Kirby the highest.

CEO Score 49
CEO Score
CEO Score 68
Overall Culture 50
Overall Culture
Overall Culture 66
-42
eNPS
8
Gender Score 65
Gender Score
Gender Score 65
Diversity Score 52
Diversity Score
Diversity Score 63
Perk And Benefits 39
Perk And Benefits
Perk And Benefits 66
Professional Dev. 36
Professional Dev.
Professional Dev. 51

Overall Culture at JetBlue Airways vs United Airlines

50
/ 100
JetBlue Airways

Employees at JetBlue Airways rate their Overall Culture a 50/100, with Customer Support and IT as the two departments that rate their experience the highest.

66
/ 100
United Airlines

Employees at United Airlines rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 16%

  • JetBlue Airways
  • United Airlines66

Employee Net Promoter Score at JetBlue Airways vs United Airlines

-42
eNPS
JetBlue Airways
106 Promoters 24%
43 Passives 10%
294 Detractors 66%
8
eNPS
United Airlines
193 Promoters 45%
78 Passives 18%
157 Detractors 37%

Employee Net Promoter Score
Winner by %

  • JetBlue Airways
  • United Airlines9

Gender Score at JetBlue Airways vs United Airlines

65
/ 100
JetBlue Airways

Employees at JetBlue Airways rate their Gender Score a 65/100, with Customer Support and IT as the two departments that rate their experience the highest.

Tied

65
/ 100
United Airlines

Employees at United Airlines rate their Gender Score a /100, with Operations and IT as the two departments that rate their experience the highest.

Tied

  • JetBlue Airways65
  • United Airlines

Diversity Score at JetBlue Airways vs United Airlines

52
/ 100
JetBlue Airways

Employees at JetBlue Airways rate their Diversity Score a 52/100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

63
/ 100
United Airlines

Employees at United Airlines rate their Diversity Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 11%

  • JetBlue Airways
  • United Airlines63

Perk and Benefits Score at JetBlue Airways vs United Airlines

39
/ 100
JetBlue Airways

Employees at JetBlue Airways rate their Perk and Benefits Score a 39/100, with IT and Customer Support as the two departments that rate their experience the highest.

66
/ 100
United Airlines

Employees at United Airlines rate their Perk and Benefits Score a /100, with Operations and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 27%

  • JetBlue Airways
  • United Airlines66

Professional Development Score at JetBlue Airways vs United Airlines

36
/ 100
JetBlue Airways

Employees at JetBlue Airways rate their Professional Development Score a 36/100, with Operations as the department that rate their experience the highest.

51
/ 100
United Airlines

Employees at United Airlines rate their Professional Development Score a /100, with IT and Engineering as the two departments that rate their experience the highest.

Professional Development Score
Winner by 15%

  • JetBlue Airways
  • United Airlines51

Leadership Culture Ratings vs United Airlines

JetBlue Airways
45 / 100
United Airlines
65 / 100

JetBlue Airways rates % lower than United Airlines on Leadership Culture Ratings vs United Airlines Ratings based on looking at 2622 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "How often do you get valuable feedback on how to improve at work?".

  • JetBlue Airways
  • United Airlines65

Compensation Culture Ratings vs United Airlines

JetBlue Airways
36 / 100
United Airlines
63 / 100

JetBlue Airways rates % lower than United Airlines on Compensation Culture Ratings vs United Airlines Ratings based on looking at 1825 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Do you believe you're paid fairly?".

  • JetBlue Airways
  • United Airlines63

Team Culture Ratings vs United Airlines

JetBlue Airways
59 / 100
United Airlines
69 / 100

JetBlue Airways rates % lower than United Airlines on Team Culture Ratings vs United Airlines Ratings based on looking at 1653 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "How would you rate the quality of your coworkers?".

  • JetBlue Airways
  • United Airlines69

Environment Culture Ratings vs United Airlines

JetBlue Airways
55 / 100
United Airlines
67 / 100

JetBlue Airways rates % lower than United Airlines on Environment Culture Ratings vs United Airlines Ratings based on looking at 1627 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What needs to change to make the company culture better?".

  • JetBlue Airways
  • United Airlines67

Sentiment Culture Ratings vs United Airlines

JetBlue Airways
54 / 100
United Airlines
70 / 100

JetBlue Airways rates % lower than United Airlines on Sentiment Culture Ratings vs United Airlines Ratings based on looking at 2079 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What do you like best about your company?".

  • JetBlue Airways
  • United Airlines70

See how JetBlue Airways compares to its competitors

See how United Airlines compares to its competitors