JetBlue Airways vs United Airlines | Comparably
Comparably
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VS
JetBlue Airways Claimed Company
EMPLOYEE
PARTICIPANTS
567
TOTAL
RATINGS
6657
United Airlines Claimed Company
EMPLOYEE
PARTICIPANTS
584
TOTAL
RATINGS
4782

JetBlue Airways vs United Airlines

Compare JetBlue Airways versus United Airlines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 567 employees and customers of JetBlue Airways and 584 employees and customers of United Airlines.

JetBlue Airways

JetBlue Airways's brand is ranked #142 in the list of Global Top 1000 Brands, as rated by customers of JetBlue Airways. Their current market cap is $6.45B.

United Airlines

United Airlines's brand is ranked #144 in the list of Global Top 1000 Brands, as rated by customers of United Airlines. Their current market cap is $18.71B.

2.9/5
Product Quality
3.2/5
2.8/5
Pricing
3.1/5
2.7/5
Customer Service
3.1/5
-10
NPS Score
38%Promoters
14%Passive
48%Detractors
5
NPS Score
45%Promoters
15%Passive
40%Detractors

Net Promoter Score
Winner by 15

See how JetBlue Airways compares to its competitors

Southwest Airlines
American Airlines
Delta Air Lines

See how United Airlines compares to its competitors

Southwest Airlines
American Airlines
Delta Air Lines

Working at JetBlue Airways vs Working at United Airlines

Robin Hayes JetBlue Airways' CEO
49 / 100

CEO Rating

Scott Kirby United Airlines' CEO
Scott Kirby
68 / 100

CEO Rating
Winner by 19%

JetBlue Airways

JetBlue Airways doesn't have enough ratings to calculate the Team Culture Ratings.

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United Airlines

Employees at United Airlines rate their CEO, Scott Kirby, 68/100. This score is 19% higher than the scores of JetBlue Airways' CEO, Robin Hayes. Employees in the IT and Sales departments rate Scott Kirby the highest.

CEO Score 49
CEO Score
CEO Score 68
Overall Culture 50
Overall Culture
Overall Culture 66
-42
eNPS
7
Gender Score 65
Gender Score
Gender Score 65
Diversity Score 52
Diversity Score
Diversity Score 63
Perk And Benefits 39
Perk And Benefits
Perk And Benefits 66
Professional Dev. 36
Professional Dev.
Professional Dev. 53

Overall Culture at JetBlue Airways vs United Airlines

50
/ 100
JetBlue Airways

Employees at JetBlue Airways rate their Overall Culture a 50/100, with Customer Support and IT as the two departments that rate their experience the highest.

66
/ 100
United Airlines

Employees at United Airlines rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 16%

  • JetBlue Airways
  • United Airlines66

Employee Net Promoter Score at JetBlue Airways vs United Airlines

-42
eNPS
JetBlue Airways
106 Promoters 24%
43 Passives 10%
293 Detractors 66%
7
eNPS
United Airlines
187 Promoters 44%
78 Passives 19%
153 Detractors 37%

Employee Net Promoter Score
Winner by %

  • JetBlue Airways
  • United Airlines7

Gender Score at JetBlue Airways vs United Airlines

65
/ 100
JetBlue Airways

Employees at JetBlue Airways rate their Gender Score a 65/100, with Customer Support and IT as the two departments that rate their experience the highest.

Tied

65
/ 100
United Airlines

Employees at United Airlines rate their Gender Score a /100, with Operations and IT as the two departments that rate their experience the highest.

Tied

  • JetBlue Airways65
  • United Airlines

Diversity Score at JetBlue Airways vs United Airlines

52
/ 100
JetBlue Airways

Employees at JetBlue Airways rate their Diversity Score a 52/100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

63
/ 100
United Airlines

Employees at United Airlines rate their Diversity Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 11%

  • JetBlue Airways
  • United Airlines63

Perk and Benefits Score at JetBlue Airways vs United Airlines

39
/ 100
JetBlue Airways

Employees at JetBlue Airways rate their Perk and Benefits Score a 39/100, with IT and Customer Support as the two departments that rate their experience the highest.

66
/ 100
United Airlines

Employees at United Airlines rate their Perk and Benefits Score a /100, with Operations and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 27%

  • JetBlue Airways
  • United Airlines66

Professional Development Score at JetBlue Airways vs United Airlines

36
/ 100
JetBlue Airways

Employees at JetBlue Airways rate their Professional Development Score a 36/100, with Operations as the department that rate their experience the highest.

53
/ 100
United Airlines

Employees at United Airlines rate their Professional Development Score a /100, with IT and Engineering as the two departments that rate their experience the highest.

Professional Development Score
Winner by 17%

  • JetBlue Airways
  • United Airlines53

Leadership Culture Ratings vs United Airlines

JetBlue Airways
45 / 100
United Airlines
65 / 100

JetBlue Airways rates % lower than United Airlines on Leadership Culture Ratings vs United Airlines Ratings based on looking at 2601 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "Does Your Boss Hurt Your Company Culture?".

  • JetBlue Airways
  • United Airlines65

Compensation Culture Ratings vs United Airlines

JetBlue Airways
36 / 100
United Airlines
63 / 100

JetBlue Airways rates % lower than United Airlines on Compensation Culture Ratings vs United Airlines Ratings based on looking at 1816 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your stock/equity compensation?".

  • JetBlue Airways
  • United Airlines63

Team Culture Ratings vs United Airlines

JetBlue Airways
59 / 100
United Airlines
69 / 100

JetBlue Airways rates % lower than United Airlines on Team Culture Ratings vs United Airlines Ratings based on looking at 1650 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

  • JetBlue Airways
  • United Airlines69

Environment Culture Ratings vs United Airlines

JetBlue Airways
55 / 100
United Airlines
67 / 100

JetBlue Airways rates % lower than United Airlines on Environment Culture Ratings vs United Airlines Ratings based on looking at 1624 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "What needs to change to make the company culture better?".

  • JetBlue Airways
  • United Airlines67

Sentiment Culture Ratings vs United Airlines

JetBlue Airways
54 / 100
United Airlines
71 / 100

JetBlue Airways rates % lower than United Airlines on Sentiment Culture Ratings vs United Airlines Ratings based on looking at 2064 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What would you most like to see improved at your company?".

  • JetBlue Airways
  • United Airlines71

See how JetBlue Airways compares to its competitors

See how United Airlines compares to its competitors