American Airlines vs JetBlue Airways | Comparably
Comparably
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American Airlines Claimed Company
EMPLOYEE
PARTICIPANTS
666
TOTAL
RATINGS
5373
JetBlue Airways Claimed Company
EMPLOYEE
PARTICIPANTS
568
TOTAL
RATINGS
6660

American Airlines vs JetBlue Airways

Compare American Airlines versus JetBlue Airways for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 666 employees and customers of American Airlines and 568 employees and customers of JetBlue Airways.

American Airlines

American Airlines's brand is ranked #138 in the list of Global Top 1000 Brands, as rated by customers of American Airlines. Their current market cap is $11.95B.

JetBlue Airways

JetBlue Airways's brand is ranked #142 in the list of Global Top 1000 Brands, as rated by customers of JetBlue Airways. Their current market cap is $6.45B.

3.4/5
Product Quality
2.9/5
3.4/5
Pricing
2.8/5
3.4/5
Customer Service
2.7/5
13
NPS Score
48%Promoters
17%Passive
35%Detractors

Net Promoter Score
Winner by 24

-11
NPS Score
37%Promoters
15%Passive
48%Detractors

See how American Airlines compares to its competitors

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United Airlines
Air France-KLM

Working at American Airlines vs Working at JetBlue Airways

Robert Isom American Airlines' CEO
64 / 100

CEO Rating
Winner by 15%

Robin Hayes JetBlue Airways' CEO
Robin Hayes
49 / 100

CEO Rating

American Airlines

American Airlines doesn't have enough ratings to calculate the Team Culture Ratings.

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JetBlue Airways

Employees at JetBlue Airways rate their CEO, Robin Hayes, 49/100. This score is 15% lower than the scores of American Airlines' CEO, Robert Isom. Employees in the IT and Customer Support departments rate Robin Hayes the highest.

CEO Score 64
CEO Score
CEO Score 49
Overall Culture 62
Overall Culture
Overall Culture 50
-4
eNPS
-42
Gender Score 65
Gender Score
Gender Score 65
Diversity Score 63
Diversity Score
Diversity Score 52
Perk And Benefits 67
Perk And Benefits
Perk And Benefits 39
Professional Dev. 42
Professional Dev.
Professional Dev. 36

Overall Culture at American Airlines vs JetBlue Airways

62
/ 100
American Airlines

Employees at American Airlines rate their Overall Culture a 62/100, with Marketing and IT as the two departments that rate their experience the highest.

Overall Culture
Winner by 12%

50
/ 100
JetBlue Airways

Employees at JetBlue Airways rate their Overall Culture a /100, with Customer Support and IT as the two departments that rate their experience the highest.

  • American Airlines62
  • JetBlue Airways

Employee Net Promoter Score at American Airlines vs JetBlue Airways

-4
eNPS
American Airlines
192 Promoters 39%
87 Passives 18%
210 Detractors 43%

Employee Net Promoter Score
Winner by 38%

-42
eNPS
JetBlue Airways
106 Promoters 24%
43 Passives 10%
294 Detractors 66%
  • American Airlines-4
  • JetBlue Airways

Gender Score at American Airlines vs JetBlue Airways

65
/ 100
American Airlines

Employees at American Airlines rate their Gender Score a 65/100, with IT and Marketing as the two departments that rate their experience the highest.

Tied

65
/ 100
JetBlue Airways

Employees at JetBlue Airways rate their Gender Score a /100, with Customer Support and IT as the two departments that rate their experience the highest.

Tied

  • American Airlines
  • JetBlue Airways65

Diversity Score at American Airlines vs JetBlue Airways

63
/ 100
American Airlines

Employees at American Airlines rate their Diversity Score a 63/100, with IT and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 11%

52
/ 100
JetBlue Airways

Employees at JetBlue Airways rate their Diversity Score a /100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

  • American Airlines63
  • JetBlue Airways

Perk and Benefits Score at American Airlines vs JetBlue Airways

67
/ 100
American Airlines

Employees at American Airlines rate their Perk and Benefits Score a 67/100, with IT and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 28%

39
/ 100
JetBlue Airways

Employees at JetBlue Airways rate their Perk and Benefits Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

  • American Airlines67
  • JetBlue Airways

Professional Development Score at American Airlines vs JetBlue Airways

42
/ 100
American Airlines

Employees at American Airlines rate their Professional Development Score a 42/100, with IT and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 6%

36
/ 100
JetBlue Airways

Employees at JetBlue Airways rate their Professional Development Score a /100, with Operations as the department that rate their experience the highest.

  • American Airlines41
  • JetBlue Airways

Leadership Culture Ratings vs JetBlue Airways

American Airlines
59 / 100

Leadership Culture Ratings vs JetBlue Airways
Winner by 14%

JetBlue Airways
45 / 100

American Airlines rates % higher than JetBlue Airways on Leadership Culture Ratings vs JetBlue Airways Ratings based on looking at 2685 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Does your manager seem to care about you as a person?".

  • American Airlines59
  • JetBlue Airways

Compensation Culture Ratings vs JetBlue Airways

American Airlines
59 / 100

Compensation Culture Ratings vs JetBlue Airways
Winner by 23%

JetBlue Airways
36 / 100

American Airlines rates % higher than JetBlue Airways on Compensation Culture Ratings vs JetBlue Airways Ratings based on looking at 1908 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your stock/equity compensation?".

  • American Airlines59
  • JetBlue Airways

Team Culture Ratings vs JetBlue Airways

American Airlines
65 / 100

Team Culture Ratings vs JetBlue Airways
Winner by 6%

JetBlue Airways
59 / 100

American Airlines rates % higher than JetBlue Airways on Team Culture Ratings vs JetBlue Airways Ratings based on looking at 1731 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "What do your coworkers need to improve and how could you work together better?".

  • American Airlines64
  • JetBlue Airways

Environment Culture Ratings vs JetBlue Airways

American Airlines
64 / 100

Environment Culture Ratings vs JetBlue Airways
Winner by 9%

JetBlue Airways
55 / 100

American Airlines rates % higher than JetBlue Airways on Environment Culture Ratings vs JetBlue Airways Ratings based on looking at 1687 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What % of the time are you bored at work?".

  • American Airlines
  • JetBlue Airways55

Sentiment Culture Ratings vs JetBlue Airways

American Airlines
65 / 100

Sentiment Culture Ratings vs JetBlue Airways
Winner by 11%

JetBlue Airways
54 / 100

American Airlines rates % higher than JetBlue Airways on Sentiment Culture Ratings vs JetBlue Airways Ratings based on looking at 2188 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "How confident are you about the future success of your company?".

  • American Airlines65
  • JetBlue Airways

See how American Airlines compares to its competitors