American Airlines Claimed Company

EMPLOYEE PARTICIPANTS: 659

TOTAL RATINGS: 5350

Spirit Airlines Claimed Company

EMPLOYEE PARTICIPANTS: 315

TOTAL RATINGS: 1756

American Airlines vs Spirit Airlines

Compare American Airlines versus Spirit Airlines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 659 employees and customers of American Airlines and 315 employees and customers of Spirit Airlines.

American Airlines

American Airlines's brand is ranked #138 in the list of Global Top 1000 Brands, as rated by customers of American Airlines. Their current market cap is $11.95B.

Spirit Airlines

Spirit Airlines's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Spirit Airlines. Their current market cap is $3.75B.

3.4/5

Product Quality

1.7/5

3.4/5

Pricing

1.9/5

3.4/5

Customer Service

1.7/5

NPS Score

49%	Promoters
16%	Passive
35%	Detractors

Net Promoter Score
Winner by 68

-54

NPS Score

20%	Promoters
6%	Passive
74%	Detractors

See how American Airlines compares to its competitors

See how Spirit Airlines compares to its competitors

Working at American Airlines vs Working at Spirit Airlines

64 / 100

CEO Rating

Ted Christie

75 / 100

CEO Rating
Winner by 11%

American Airlines

American Airlines doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Spirit Airlines

Employees at Spirit Airlines rate their CEO, Ted Christie, 75/100. This score is 11% higher than the scores of American Airlines' CEO, Robert Isom. Employees in the Customer Support and Operations departments rate Ted Christie the highest.

CEO Score 64

CEO Score

CEO Score 75

Overall Culture 62

Overall Culture

Overall Culture 71

-4

eNPS

Gender Score 65

Gender Score

Gender Score 58

Diversity Score 63

Diversity Score

Diversity Score 62

Perk And Benefits 67

Perk And Benefits

Perk And Benefits 76

Professional Dev. 42

Professional Dev.

Professional Dev. N/A

Overall Culture at American Airlines vs Spirit Airlines

/ 100

American Airlines

Employees at American Airlines rate their Overall Culture a 62/100, with Marketing and IT as the two departments that rate their experience the highest.

/ 100

Spirit Airlines

Employees at Spirit Airlines rate their Overall Culture a /100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

American Airlines62
Spirit Airlines

Employee Net Promoter Score at American Airlines vs Spirit Airlines

-4

eNPS

American Airlines

188 Promoters 39%

86 Passives 18%

208 Detractors 43%

eNPS

Spirit Airlines

123 Promoters 54%

33 Passives 14%

72 Detractors 32%

Employee Net Promoter Score
Winner by %

American Airlines-4
Spirit Airlines

Gender Score at American Airlines vs Spirit Airlines

/ 100

American Airlines

Employees at American Airlines rate their Gender Score a 65/100, with IT and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

/ 100

Spirit Airlines

Employees at Spirit Airlines rate their Gender Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

American Airlines65
Spirit Airlines

Diversity Score at American Airlines vs Spirit Airlines

/ 100

American Airlines

Employees at American Airlines rate their Diversity Score a 63/100, with IT and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

/ 100

Spirit Airlines

Employees at Spirit Airlines rate their Diversity Score a /100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

American Airlines63
Spirit Airlines

Perk and Benefits Score at American Airlines vs Spirit Airlines

/ 100

American Airlines

Employees at American Airlines rate their Perk and Benefits Score a 67/100, with IT and Customer Support as the two departments that rate their experience the highest.

/ 100

Spirit Airlines

Employees at Spirit Airlines rate their Perk and Benefits Score a /100, with Customer Success and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 9%

American Airlines67
Spirit Airlines

Professional Development Score at American Airlines vs Spirit Airlines

/ 100

American Airlines

Employees at American Airlines rate their Professional Development Score a 42/100, with IT and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner

/ 100

Spirit Airlines

Spirit Airlines doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

American Airlines41

Leadership Culture Ratings vs Spirit Airlines

American Airlines rates % lower than Spirit Airlines on Leadership Culture Ratings vs Spirit Airlines Ratings based on looking at 1647 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "Do you approve of your CEOs management style?".

American Airlines59
Spirit Airlines

Compensation Culture Ratings vs Spirit Airlines

American Airlines rates % lower than Spirit Airlines on Compensation Culture Ratings vs Spirit Airlines Ratings based on looking at 1047 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your stock/equity compensation?".

American Airlines59
Spirit Airlines

Team Culture Ratings vs Spirit Airlines

American Airlines rates % lower than Spirit Airlines on Team Culture Ratings vs Spirit Airlines Ratings based on looking at 898 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

American Airlines64
Spirit Airlines

Environment Culture Ratings vs Spirit Airlines

American Airlines rates % lower than Spirit Airlines on Environment Culture Ratings vs Spirit Airlines Ratings based on looking at 828 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What needs to change to make the company culture better?".

American Airlines64
Spirit Airlines

Sentiment Culture Ratings vs Spirit Airlines

American Airlines rates % lower than Spirit Airlines on Sentiment Culture Ratings vs Spirit Airlines Ratings based on looking at 1418 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "How do your customers perceive your company?".

American Airlines65
Spirit Airlines