American Airlines vs Spirit Airlines | Comparably
Comparably
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American Airlines Claimed Company
EMPLOYEE
PARTICIPANTS
659
TOTAL
RATINGS
5350
Spirit Airlines Claimed Company
EMPLOYEE
PARTICIPANTS
315
TOTAL
RATINGS
1756

American Airlines vs Spirit Airlines

Compare American Airlines versus Spirit Airlines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 659 employees and customers of American Airlines and 315 employees and customers of Spirit Airlines.

American Airlines

American Airlines's brand is ranked #138 in the list of Global Top 1000 Brands, as rated by customers of American Airlines. Their current market cap is $11.95B.

Spirit Airlines

Spirit Airlines's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Spirit Airlines. Their current market cap is $3.75B.

3.4/5
Product Quality
1.7/5
3.4/5
Pricing
1.9/5
3.4/5
Customer Service
1.7/5
14
NPS Score
49%Promoters
16%Passive
35%Detractors

Net Promoter Score
Winner by 68

-54
NPS Score
20%Promoters
6%Passive
74%Detractors

See how American Airlines compares to its competitors

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Working at American Airlines vs Working at Spirit Airlines

Robert Isom American Airlines' CEO
64 / 100

CEO Rating

Ted Christie Spirit Airlines' CEO
Ted Christie
75 / 100

CEO Rating
Winner by 11%

American Airlines

American Airlines doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Spirit Airlines

Employees at Spirit Airlines rate their CEO, Ted Christie, 75/100. This score is 11% higher than the scores of American Airlines' CEO, Robert Isom. Employees in the Customer Support and Operations departments rate Ted Christie the highest.

CEO Score 64
CEO Score
CEO Score 75
Overall Culture 62
Overall Culture
Overall Culture 71
-4
eNPS
22
Gender Score 65
Gender Score
Gender Score 58
Diversity Score 63
Diversity Score
Diversity Score 62
Perk And Benefits 67
Perk And Benefits
Perk And Benefits 76
Professional Dev. 42
Professional Dev.
Professional Dev. N/A

Overall Culture at American Airlines vs Spirit Airlines

62
/ 100
American Airlines

Employees at American Airlines rate their Overall Culture a 62/100, with Marketing and IT as the two departments that rate their experience the highest.

71
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Overall Culture a /100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

  • American Airlines62
  • Spirit Airlines

Employee Net Promoter Score at American Airlines vs Spirit Airlines

-4
eNPS
American Airlines
188 Promoters 39%
86 Passives 18%
208 Detractors 43%
22
eNPS
Spirit Airlines
123 Promoters 54%
33 Passives 14%
72 Detractors 32%

Employee Net Promoter Score
Winner by %

  • American Airlines-4
  • Spirit Airlines

Gender Score at American Airlines vs Spirit Airlines

65
/ 100
American Airlines

Employees at American Airlines rate their Gender Score a 65/100, with IT and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

58
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Gender Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

  • American Airlines65
  • Spirit Airlines

Diversity Score at American Airlines vs Spirit Airlines

63
/ 100
American Airlines

Employees at American Airlines rate their Diversity Score a 63/100, with IT and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

62
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Diversity Score a /100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

  • American Airlines63
  • Spirit Airlines

Perk and Benefits Score at American Airlines vs Spirit Airlines

67
/ 100
American Airlines

Employees at American Airlines rate their Perk and Benefits Score a 67/100, with IT and Customer Support as the two departments that rate their experience the highest.

76
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Perk and Benefits Score a /100, with Customer Success and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 9%

  • American Airlines67
  • Spirit Airlines

Professional Development Score at American Airlines vs Spirit Airlines

42
/ 100
American Airlines

Employees at American Airlines rate their Professional Development Score a 42/100, with IT and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner

0
/ 100
Spirit Airlines

Spirit Airlines doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

  • American Airlines41

Leadership Culture Ratings vs Spirit Airlines

American Airlines
59 / 100
Spirit Airlines
73 / 100

American Airlines rates % lower than Spirit Airlines on Leadership Culture Ratings vs Spirit Airlines Ratings based on looking at 1647 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "Do you feel comfortable giving your boss negative feedback?".

  • American Airlines59
  • Spirit Airlines

Compensation Culture Ratings vs Spirit Airlines

American Airlines
59 / 100
Spirit Airlines
70 / 100

American Airlines rates % lower than Spirit Airlines on Compensation Culture Ratings vs Spirit Airlines Ratings based on looking at 1047 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Do you believe you're paid fairly?".

  • American Airlines59
  • Spirit Airlines

Team Culture Ratings vs Spirit Airlines

American Airlines
65 / 100
Spirit Airlines
71 / 100

American Airlines rates % lower than Spirit Airlines on Team Culture Ratings vs Spirit Airlines Ratings based on looking at 898 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Does Your Boss Hurt Your Company Culture?".

  • American Airlines64
  • Spirit Airlines

Environment Culture Ratings vs Spirit Airlines

American Airlines
64 / 100
Spirit Airlines
68 / 100

American Airlines rates % lower than Spirit Airlines on Environment Culture Ratings vs Spirit Airlines Ratings based on looking at 828 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What % of the time are you bored at work?".

  • American Airlines64
  • Spirit Airlines

Sentiment Culture Ratings vs Spirit Airlines

American Airlines
65 / 100
Spirit Airlines
70 / 100

American Airlines rates % lower than Spirit Airlines on Sentiment Culture Ratings vs Spirit Airlines Ratings based on looking at 1418 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What do you like best about your company?".

  • American Airlines65
  • Spirit Airlines

See how American Airlines compares to its competitors