American Airlines Claimed Company

EMPLOYEE PARTICIPANTS: 666

TOTAL RATINGS: 5373

Spirit Airlines Claimed Company

EMPLOYEE PARTICIPANTS: 318

TOTAL RATINGS: 1793

American Airlines vs Spirit Airlines

Compare American Airlines versus Spirit Airlines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 666 employees and customers of American Airlines and 318 employees and customers of Spirit Airlines.

American Airlines

American Airlines's brand is ranked #138 in the list of Global Top 1000 Brands, as rated by customers of American Airlines. Their current market cap is $11.95B.

Spirit Airlines

Spirit Airlines's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Spirit Airlines. Their current market cap is $3.75B.

3.4/5

Product Quality

1.7/5

3.4/5

Pricing

1.9/5

3.4/5

Customer Service

1.7/5

NPS Score

48%	Promoters
17%	Passive
35%	Detractors

Net Promoter Score
Winner by 67

-54

NPS Score

20%	Promoters
6%	Passive
74%	Detractors

See how American Airlines compares to its competitors

See how Spirit Airlines compares to its competitors

Working at American Airlines vs Working at Spirit Airlines

64 / 100

CEO Rating

Ted Christie

75 / 100

CEO Rating
Winner by 11%

American Airlines

American Airlines doesn't have enough ratings to calculate the Team Culture Ratings.

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Spirit Airlines

Employees at Spirit Airlines rate their CEO, Ted Christie, 75/100. This score is 11% higher than the scores of American Airlines' CEO, Robert Isom. Employees in the Customer Support and Operations departments rate Ted Christie the highest.

CEO Score 64

CEO Score

CEO Score 75

Overall Culture 62

Overall Culture

Overall Culture 71

-4

eNPS

Gender Score 65

Gender Score

Gender Score 58

Diversity Score 63

Diversity Score

Diversity Score 62

Perk And Benefits 67

Perk And Benefits

Perk And Benefits 77

Professional Dev. 42

Professional Dev.

Professional Dev. 51

Overall Culture at American Airlines vs Spirit Airlines

/ 100

American Airlines

Employees at American Airlines rate their Overall Culture a 62/100, with Marketing and IT as the two departments that rate their experience the highest.

/ 100

Spirit Airlines

Employees at Spirit Airlines rate their Overall Culture a /100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

American Airlines62
Spirit Airlines71

Employee Net Promoter Score at American Airlines vs Spirit Airlines

-4

eNPS

American Airlines

192 Promoters 39%

87 Passives 18%

210 Detractors 43%

eNPS

Spirit Airlines

126 Promoters 55%

33 Passives 14%

72 Detractors 31%

Employee Net Promoter Score
Winner by %

American Airlines-4
Spirit Airlines23

Gender Score at American Airlines vs Spirit Airlines

/ 100

American Airlines

Employees at American Airlines rate their Gender Score a 65/100, with IT and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

/ 100

Spirit Airlines

Employees at Spirit Airlines rate their Gender Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

American Airlines65
Spirit Airlines

Diversity Score at American Airlines vs Spirit Airlines

/ 100

American Airlines

Employees at American Airlines rate their Diversity Score a 63/100, with IT and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

/ 100

Spirit Airlines

Employees at Spirit Airlines rate their Diversity Score a /100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

American Airlines63
Spirit Airlines

Perk and Benefits Score at American Airlines vs Spirit Airlines

/ 100

American Airlines

Employees at American Airlines rate their Perk and Benefits Score a 67/100, with IT and Customer Support as the two departments that rate their experience the highest.

/ 100

Spirit Airlines

Employees at Spirit Airlines rate their Perk and Benefits Score a /100, with Customer Success and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 10%

American Airlines
Spirit Airlines77

Professional Development Score at American Airlines vs Spirit Airlines

/ 100

American Airlines

Employees at American Airlines rate their Professional Development Score a 42/100, with IT and Customer Support as the two departments that rate their experience the highest.

/ 100

Spirit Airlines

Employees at Spirit Airlines rate their Professional Development Score a /100.

Professional Development Score
Winner by 9%

American Airlines
Spirit Airlines46

Leadership Culture Ratings vs Spirit Airlines

American Airlines rates % lower than Spirit Airlines on Leadership Culture Ratings vs Spirit Airlines Ratings based on looking at 1664 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate your manager?".

American Airlines59
Spirit Airlines73

Compensation Culture Ratings vs Spirit Airlines

American Airlines rates % lower than Spirit Airlines on Compensation Culture Ratings vs Spirit Airlines Ratings based on looking at 1053 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "How often do you get a raise?".

American Airlines
Spirit Airlines71

Team Culture Ratings vs Spirit Airlines

American Airlines rates % lower than Spirit Airlines on Team Culture Ratings vs Spirit Airlines Ratings based on looking at 901 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

American Airlines
Spirit Airlines71

Environment Culture Ratings vs Spirit Airlines

American Airlines rates % lower than Spirit Airlines on Environment Culture Ratings vs Spirit Airlines Ratings based on looking at 831 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "Do you have a close friend at work?".

American Airlines
Spirit Airlines67

Sentiment Culture Ratings vs Spirit Airlines

American Airlines rates % lower than Spirit Airlines on Sentiment Culture Ratings vs Spirit Airlines Ratings based on looking at 1430 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "Are you typically excited about going to work each day?".

American Airlines65
Spirit Airlines70