American Airlines vs Spirit Airlines | Comparably
Comparably
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American Airlines Claimed Company
EMPLOYEE
PARTICIPANTS
667
TOTAL
RATINGS
5376
Spirit Airlines Claimed Company
EMPLOYEE
PARTICIPANTS
319
TOTAL
RATINGS
1820

American Airlines vs Spirit Airlines

Compare American Airlines versus Spirit Airlines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 667 employees and customers of American Airlines and 319 employees and customers of Spirit Airlines.

American Airlines

American Airlines's brand is ranked #138 in the list of Global Top 1000 Brands, as rated by customers of American Airlines. Their current market cap is $11.95B.

Spirit Airlines

Spirit Airlines's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Spirit Airlines. Their current market cap is $3.75B.

3.4/5
Product Quality
1.7/5
3.4/5
Pricing
1.9/5
3.4/5
Customer Service
1.7/5
12
NPS Score
48%Promoters
16%Passive
36%Detractors

Net Promoter Score
Winner by 66

-54
NPS Score
20%Promoters
6%Passive
74%Detractors

See how American Airlines compares to its competitors

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Air France-KLM

Working at American Airlines vs Working at Spirit Airlines

Robert Isom American Airlines' CEO
64 / 100

CEO Rating

Ted Christie Spirit Airlines' CEO
Ted Christie
75 / 100

CEO Rating
Winner by 11%

American Airlines

American Airlines doesn't have enough ratings to calculate the Team Culture Ratings.

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Spirit Airlines

Employees at Spirit Airlines rate their CEO, Ted Christie, 75/100. This score is 11% higher than the scores of American Airlines' CEO, Robert Isom. Employees in the Customer Support and Operations departments rate Ted Christie the highest.

CEO Score 64
CEO Score
CEO Score 75
Overall Culture 62
Overall Culture
Overall Culture 71
-4
eNPS
24
Gender Score 65
Gender Score
Gender Score 58
Diversity Score 63
Diversity Score
Diversity Score 62
Perk And Benefits 67
Perk And Benefits
Perk And Benefits 77
Professional Dev. 42
Professional Dev.
Professional Dev. 60

Overall Culture at American Airlines vs Spirit Airlines

62
/ 100
American Airlines

Employees at American Airlines rate their Overall Culture a 62/100, with Marketing and IT as the two departments that rate their experience the highest.

71
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Overall Culture a /100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

  • American Airlines
  • Spirit Airlines71

Employee Net Promoter Score at American Airlines vs Spirit Airlines

-4
eNPS
American Airlines
192 Promoters 39%
87 Passives 18%
211 Detractors 43%
24
eNPS
Spirit Airlines
127 Promoters 55%
33 Passives 14%
72 Detractors 31%

Employee Net Promoter Score
Winner by %

  • American Airlines
  • Spirit Airlines23

Gender Score at American Airlines vs Spirit Airlines

65
/ 100
American Airlines

Employees at American Airlines rate their Gender Score a 65/100, with IT and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

58
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Gender Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

  • American Airlines65
  • Spirit Airlines

Diversity Score at American Airlines vs Spirit Airlines

63
/ 100
American Airlines

Employees at American Airlines rate their Diversity Score a 63/100, with IT and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

62
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Diversity Score a /100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

  • American Airlines63
  • Spirit Airlines

Perk and Benefits Score at American Airlines vs Spirit Airlines

67
/ 100
American Airlines

Employees at American Airlines rate their Perk and Benefits Score a 67/100, with IT and Customer Support as the two departments that rate their experience the highest.

77
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Perk and Benefits Score a /100, with Customer Success and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 10%

  • American Airlines
  • Spirit Airlines78

Professional Development Score at American Airlines vs Spirit Airlines

42
/ 100
American Airlines

Employees at American Airlines rate their Professional Development Score a 42/100, with IT and Customer Support as the two departments that rate their experience the highest.

60
/ 100
Spirit Airlines

Employees at Spirit Airlines rate their Professional Development Score a /100.

Professional Development Score
Winner by 18%

  • American Airlines
  • Spirit Airlines58

Leadership Culture Ratings vs Spirit Airlines

American Airlines
59 / 100
Spirit Airlines
73 / 100

American Airlines rates % lower than Spirit Airlines on Leadership Culture Ratings vs Spirit Airlines Ratings based on looking at 1669 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "Does your manager seem to care about you as a person?".

  • American Airlines
  • Spirit Airlines73

Compensation Culture Ratings vs Spirit Airlines

American Airlines
59 / 100
Spirit Airlines
71 / 100

American Airlines rates % lower than Spirit Airlines on Compensation Culture Ratings vs Spirit Airlines Ratings based on looking at 1056 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Does your company give annual bonuses?".

  • American Airlines
  • Spirit Airlines71

Team Culture Ratings vs Spirit Airlines

American Airlines
65 / 100
Spirit Airlines
72 / 100

American Airlines rates % lower than Spirit Airlines on Team Culture Ratings vs Spirit Airlines Ratings based on looking at 904 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "What are some of the best things about your team?".

  • American Airlines
  • Spirit Airlines72

Environment Culture Ratings vs Spirit Airlines

American Airlines
64 / 100
Spirit Airlines
68 / 100

American Airlines rates % lower than Spirit Airlines on Environment Culture Ratings vs Spirit Airlines Ratings based on looking at 834 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What needs to change to make the company culture better?".

  • American Airlines
  • Spirit Airlines68

Sentiment Culture Ratings vs Spirit Airlines

American Airlines
65 / 100
Spirit Airlines
70 / 100

American Airlines rates % lower than Spirit Airlines on Sentiment Culture Ratings vs Spirit Airlines Ratings based on looking at 1434 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How confident are you about the future success of your company?".

  • American Airlines
  • Spirit Airlines70

See how American Airlines compares to its competitors