American Airlines vs Delta Air Lines | Comparably
Comparably
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American Airlines Claimed Company
EMPLOYEE
PARTICIPANTS
669
TOTAL
RATINGS
5381
Delta Air Lines Claimed Company
EMPLOYEE
PARTICIPANTS
1328
TOTAL
RATINGS
11252

American Airlines vs Delta Air Lines

Compare American Airlines versus Delta Air Lines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 669 employees and customers of American Airlines and 1328 employees and customers of Delta Air Lines.

American Airlines

American Airlines's brand is ranked #138 in the list of Global Top 1000 Brands, as rated by customers of American Airlines. Their current market cap is $11.95B.

Delta Air Lines

Delta Air Lines's brand is ranked #21 in the list of Global Top 100 Brands, as rated by customers of Delta Air Lines. Their current market cap is $31.16B.

3.4/5
Product Quality
4.1/5
3.4/5
Pricing
3.9/5
3.4/5
Customer Service
4/5
12
NPS Score
48%Promoters
16%Passive
36%Detractors
43
NPS Score
64%Promoters
15%Passive
21%Detractors

Net Promoter Score
Winner by 31

See how American Airlines compares to its competitors

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Working at American Airlines vs Working at Delta Air Lines

Robert Isom American Airlines' CEO
64 / 100

CEO Rating

Ed Bastian Delta Air Lines' CEO
Ed Bastian
82 / 100

CEO Rating
Winner by 18%

American Airlines

American Airlines doesn't have enough ratings to calculate the Team Culture Ratings.

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Delta Air Lines

Employees at Delta Air Lines rate their CEO, Ed Bastian, 82/100. This score is 18% higher than the scores of American Airlines' CEO, Robert Isom. Employees in the Finance and Marketing departments rate Ed Bastian the highest.

CEO Score 64
CEO Score
CEO Score 82
Overall Culture 62
Overall Culture
Overall Culture 77
-4
eNPS
45
Gender Score 65
Gender Score
Gender Score 81
Diversity Score 63
Diversity Score
Diversity Score 78
Perk And Benefits 67
Perk And Benefits
Perk And Benefits 76
Professional Dev. 42
Professional Dev.
Professional Dev. 51

Overall Culture at American Airlines vs Delta Air Lines

62
/ 100
American Airlines

Employees at American Airlines rate their Overall Culture a 62/100, with Marketing and IT as the two departments that rate their experience the highest.

77
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Overall Culture a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 15%

  • American Airlines62
  • Delta Air Lines77

Employee Net Promoter Score at American Airlines vs Delta Air Lines

-4
eNPS
American Airlines
193 Promoters 39%
87 Passives 18%
211 Detractors 43%
45
eNPS
Delta Air Lines
656 Promoters 67%
106 Passives 11%
220 Detractors 22%

Employee Net Promoter Score
Winner by %

  • American Airlines-4
  • Delta Air Lines43

Gender Score at American Airlines vs Delta Air Lines

65
/ 100
American Airlines

Employees at American Airlines rate their Gender Score a 65/100, with IT and Marketing as the two departments that rate their experience the highest.

81
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Gender Score a /100, with Sales and IT as the two departments that rate their experience the highest.

Gender Score
Winner by 16%

  • American Airlines65
  • Delta Air Lines

Diversity Score at American Airlines vs Delta Air Lines

63
/ 100
American Airlines

Employees at American Airlines rate their Diversity Score a 63/100, with IT and Admin as the two departments that rate their experience the highest.

78
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Diversity Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 15%

  • American Airlines
  • Delta Air Lines78

Perk and Benefits Score at American Airlines vs Delta Air Lines

67
/ 100
American Airlines

Employees at American Airlines rate their Perk and Benefits Score a 67/100, with IT and Customer Support as the two departments that rate their experience the highest.

76
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Perk and Benefits Score a /100, with Sales and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 9%

  • American Airlines
  • Delta Air Lines76

Professional Development Score at American Airlines vs Delta Air Lines

42
/ 100
American Airlines

Employees at American Airlines rate their Professional Development Score a 42/100, with IT and Customer Support as the two departments that rate their experience the highest.

51
/ 100
Delta Air Lines

Employees at Delta Air Lines rate their Professional Development Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner by 9%

  • American Airlines
  • Delta Air Lines50

Leadership Culture Ratings vs Delta Air Lines

American Airlines
59 / 100
Delta Air Lines
77 / 100

American Airlines rates % lower than Delta Air Lines on Leadership Culture Ratings vs Delta Air Lines Ratings based on looking at 3791 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "What do you like best about the leadership team?".

  • American Airlines59
  • Delta Air Lines77

Compensation Culture Ratings vs Delta Air Lines

American Airlines
59 / 100
Delta Air Lines
75 / 100

American Airlines rates % lower than Delta Air Lines on Compensation Culture Ratings vs Delta Air Lines Ratings based on looking at 2650 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

  • American Airlines
  • Delta Air Lines75

Team Culture Ratings vs Delta Air Lines

American Airlines
65 / 100
Delta Air Lines
82 / 100

American Airlines rates % lower than Delta Air Lines on Team Culture Ratings vs Delta Air Lines Ratings based on looking at 2276 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "How would you rate the quality of your coworkers?".

  • American Airlines
  • Delta Air Lines82

Environment Culture Ratings vs Delta Air Lines

American Airlines
64 / 100
Delta Air Lines
73 / 100

American Airlines rates % lower than Delta Air Lines on Environment Culture Ratings vs Delta Air Lines Ratings based on looking at 2161 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What needs to change to make the company culture better?".

  • American Airlines
  • Delta Air Lines73

Sentiment Culture Ratings vs Delta Air Lines

American Airlines
65 / 100
Delta Air Lines
82 / 100

American Airlines rates % lower than Delta Air Lines on Sentiment Culture Ratings vs Delta Air Lines Ratings based on looking at 3222 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What makes you most happy at work?".

  • American Airlines65
  • Delta Air Lines82

See how American Airlines compares to its competitors