Family Dollar Stores Customer Support Department Employee Reviews

I was fired today I received no writes up all because I couldn't cash customer's out due to the pos going down

Review from Customer Support Dept

My overall experience at the family dollar has been horrible, i would not recommed any of my family or friends to work there at all, the Distract Manager Jessica is not a very nice person and she is always coming in the job hungover from the night before whenever she comes to my job to "help" us.

Review from Customer Support Dept

Unfair , unclean environment, rude and unjustly behavior

Review from Customer Support Dept

Working with customers makes me feel like I'm making a difference.

Review from Customer Support Dept

Horrible, manager and co-workers cuss other employee's the manager edits your time worked. They name call and write post on social media name calling and cuss an employee. The manager stealing money and product from the store. The manager and 2 other employee's harassing until that employee's quit.

Review from Customer Support Dept

Giving a great worker like me a chance to advance in the company.

Review from Customer Support Dept

Communication and a great place to work

Review from Customer Support Dept

Gives good direction and fare

Review from Customer Support Dept

My immediate supervisor was absolutely lazy. But her bosses where amazing team players

Review from Customer Support Dept

My boss is cool with my need to smoke up yo make it through a night

Review from Customer Support Dept

Leadership needs to have better comminucation and also a better understand of other peoples personal life

Review from Customer Support Dept

Leading , making schedules, customer service cleanliness

Review from Customer Support Dept

Store management shouldn't be allowed to bully others or cuss steal from company. They should be leading by example

Review from Customer Support Dept

Being a manager she is awful they would rather sit and smoke and make me do the work and make me feel like the bad guy. And the boss is buddy buddy with her workers they do no wrong and I've went to her a million times and she never does anything about it. I hate working at family dollar

Review from Customer Support Dept

Leaving contact information for employees when management goes haywire

Review from Customer Support Dept

All of it i would say

Review from Customer Support Dept

I suppose all of it is fine

Review from Customer Support Dept

The best part about my compensation package is the medical

Review from Customer Support Dept

Assistants definitely get the short end of the stick and aren’t treated the greatest especially running the

Review from Customer Support Dept

They tried their best to make sure that were compensated properly

Review from Customer Support Dept

I'm worth way more than I was being paid considering I worked the hardest

Review from Customer Support Dept

I only get paid for what i am applied for but my manager makes me do way more than what i am suposed to be doing so i basically get paid cashier pay to do Manager work

Review from Customer Support Dept

Low pay. Ridiculous hours. We never know if we work the next till hours before closing the day before. Can't plan or have a life.

Review from Customer Support Dept

Not having my hours edited so I lose money that I already worked for.

Review from Customer Support Dept

If they let the other employees know how well they're doing in their store

Review from Customer Support Dept

Team work able to do job on own also

Review from Customer Support Dept

they complain always about no management, and their honest

Review from Customer Support Dept

We all members make sure we on the same page

Review from Customer Support Dept

Hard workers and it's rare that anyone is late

Review from Customer Support Dept

We all do stick together no matter what

Review from Customer Support Dept

Customer Service Skills and communication with management

Review from Customer Support Dept

stop singling out one employee and siding with manager. Thinking lying and bullying like the manager is going to save their job later in the future

Review from Customer Support Dept

We never had a meeting

Review from Customer Support Dept

By not pushing thier tasks off on those of us that do our job. It's ok to slack off every now and then but not all the time. Co-workers need to understand team work helps gets our tasks done quicker. Getting a livable wage would help with that also.

Review from Customer Support Dept

Customer service, very unprofessional, rude

Review from Customer Support Dept

Lack of leadership and understanding of one's place

Review from Customer Support Dept

The only positve thing about the company is the coustomers

Review from Customer Support Dept

Ha nothing. Need new management bad!

Review from Customer Support Dept

That we all work as a team

Review from Customer Support Dept

The neighborhood and community is important

Review from Customer Support Dept

Serving employees and taking care of them

Review from Customer Support Dept

Horrible employees that don't do their job and treats people badly shouldn't keep their job. They should be replaced so bad employees don't run off good hard working employees

Review from Customer Support Dept

Needs more people from different backgrounds. Seem like the manager only hired blacks or major blacks

Review from Customer Support Dept

I need a new manager. One that is held accountable for her actions and how she treats people.

Review from Customer Support Dept

Staff the stores with more employees

Review from Customer Support Dept

It was informational once the package was given but other then that it was nothing

Review from Customer Support Dept

The willingness to consider my particular situation.

Review from Customer Support Dept

It was quick and easy

Review from Customer Support Dept

I didn't really have one she didn't really give me one she just told me to come in .

Review from Customer Support Dept

That I was explaining everything that I was supposed to do on my job

Review from Customer Support Dept

They dont ask legit questions the only thing they care about is if someone can come to work when they need them not when they are avalible

Review from Customer Support Dept

Don't let hateful judgemental manager look down on people that's applying due to the way the talk or look

Review from Customer Support Dept

Having things organized and knowing exactly what to do with the on-boarding process its lacking when you have to stand around while a supposed to be manager has to call someone to help her.

Review from Customer Support Dept

Be more professional maybe having two interviewers would make it more effective

Review from Customer Support Dept

Actually having an interview .

Review from Customer Support Dept

The customers make me most happy

Review from Customer Support Dept

Making a positive difference in a customer's day.

Review from Customer Support Dept

The fact that I am able to please customers

Review from Customer Support Dept

Talking with each and every one of my customers

Review from Customer Support Dept

Doing my job at and helping the customers to find what their need in the store

Review from Customer Support Dept

The distract manager and her attuide and also the way she treats the people that work for her

Review from Customer Support Dept

What's going wrong is the cleanliness of the store, employees are rude , have no respect for customers when an issue is let known. Not providing allowed time for breaks like they should. Parking lot filthy dust all over store products dirty sticky floors and horrible bathroom .

Review from Customer Support Dept

Manager should be fired for editing hours worked for bullying and name calling employee on social media. calling and texting to harass the employee company shouldn't allow this. If this manager was dealt with for her unprofessional actions, the company might be properly staffed.

Review from Customer Support Dept

Fire the Manger and make all the employees have the district manager number so when something isn't going right and the boss won't do anything we could call him or her

Review from Customer Support Dept

During this pandemic customers have been extremely rude, I've been yelled at, I've had things thrown at me. And yet the company does not back us up when dealing with these things.

Review from Customer Support Dept