60
out of 100
Comparably Awards
Family Dollar Stores Claimed Company
When it comes to delivering quality and value on family essentials in a convenient location, Family Dollar is THE place to shop. Our stores are conveniently located in neighborhoods, and often in "food deserts" where other stores choose not to locate, providing a convenient, close-to-home option where customers can shop for essentials. By locating stores in places where others won’t, Family Dollar is improving the affordability and availability of essential goods. We're saving our customers time and money and helping them do more, even on a tight budget. read more
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Family Dollar Stores Competitors
Family Dollar Stores competitors include Walmart, Dollar General and 99 Cents Only Stores. Family Dollar Stores ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Family Dollar Stores compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
3rd
Gender Rank
3rd
Diversity Rank
3rd
Product Quality
4th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th
See Family Dollar Stores Culture vs Competitors:
- 1st
Walmart62 / 100 - 2nd
Dollar General62 / 100 - 3rdFamily Dollar Stores53 / 100
- 4th
99 Cents Only Stores52 / 100
Family Dollar Stores Competitors at a Glance
CEO Ratings Comparison
Family Dollar Stores' CEO Score Ranks 4th
2243 Employees at Family Dollar Stores rate Duncan MacNaughton a 52 out of 100, which ranks them 4th below 99 Cents Only Stores' CEO,. Last rating was today.
- 1st
Doug McMillonWalmart9439 Employees at Walmart rate Doug McMillon a 60 out of 100, which ranks them 1st out of Family Dollar Stores' competitors. Last rating was today.
- 2nd
Dollar General59out of 10071 Employees at Dollar General rate a 59 out of 100, which ranks them 2nd out of Family Dollar Stores' competitors. Last rating was months ago.
- 3rd99 Cents Only Stores53out of 100
417 Employees at 99 Cents Only Stores rate a 53 out of 100, which ranks them 3rd out of Family Dollar Stores' competitors. Last rating was months ago.
Product Quality Score Comparison
Family Dollar Stores Ranks 4th in Product Quality Score
1498 Customers rate Family Dollar Stores' Product Quality Score a 1.6/5, which ranks it 4th against its competitors, below 99 Cents Only Stores.
NPS Comparison
Family Dollar Stores Ranks 4th in Net Promoter Score
1639 Customers rate Family Dollar Stores' Net Promoter Score a -74, which ranks it 4th against its competitors, below 99 Cents Only Stores. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Family Dollar Stores to a friend?”.
Pricing Score Comparison
Family Dollar Stores Ranks 4th in Pricing Score
1432 Customers rate Family Dollar Stores' Pricing Score a 1.9/5, which ranks it 4th against its competitors, below 99 Cents Only Stores.
Customer Service Comparison
Family Dollar Stores Ranks 4th in Customer Service
1383 Customers rate Family Dollar Stores' Customer Service a 1.5/5, which ranks it 4th against its competitors, below 99 Cents Only Stores.
Overall Culture Score Comparison
Family Dollar Stores Ranks 3rd in Overall Culture Score
2816 Employees rate Family Dollar Stores' Overall Culture a 53/100, which ranks it 3rd against its competitors, below Dollar General . Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Family Dollar Stores Ranks 3rd in Employee Net Promoter Score
2373 Employees rate Family Dollar Stores' Employee Net Promoter Score a -42, which ranks it 3rd against its competitors, below Walmart. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Family Dollar Stores to a friend?”.
Gender Score Comparison
Family Dollar Stores Ranks 3rd in Gender Score
368 Employees rate Family Dollar Stores' Gender Score a 55/100, which ranks it 3rd against its competitors, below Dollar General . The Gender Score tracks how positively women rate their experience at Family Dollar Stores.
Diversity Score Comparison
Family Dollar Stores Ranks 3rd in Diversity Score
225 Employees rate Family Dollar Stores' Diversity Score a 54/100, which ranks it 3rd against its competitors, below Dollar General . The Diversity Score tracks how positively diverse employees rate their experience at Family Dollar Stores.
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