Family Dollar Stores Employee Reviews | Comparably
Family Dollar Stores Claimed Company
When it comes to delivering quality and value on family essentials in a convenient location, Family Dollar is THE place to shop. Our stores are conveniently located in neighborhoods, and often in "food deserts" where other stores choose not to locate, providing a convenient, close-to-home option where customers can shop for essentials. By locating stores in places where others won’t, Family Dollar is improving the affordability and availability of essential goods. We're saving our customers time and money and helping them do more, even on a tight budget. read more
EMPLOYEE
PARTICIPANTS
2816
TOTAL
RATINGS
26249
HR or Marketing? Claim Your Free Employer Account

Family Dollar Stores Employee Reviews

Out of 2601 Family Dollar Stores employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping Family Dollar Stores improve their work culture. The Admin team, with 63% positive reviews, reports the best experience at Family Dollar Stores compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They are committed to Family Dollar's success and to supporting the communities where our stores are located. They value every associate and their contributions to that success.

Good communitcation. Always available for questions and excellent guidaince.

Very motivating and are just trying

We all work good together

nice to work with here

What does the leadership team need to get better at?

Leadership Reviews

Communication and accountability are just a few

Communication is the best way to go

Speaking to us with respect, stop making up rules about policies I can look up, too much to say.

Managing staff roles and responsibilities, providing appropriate breaks and offering incentives for hard work.

they promote like most retails, and I've been in the business for 40 years for for not what you know, but who you know higher-ups are very uneducated and have no experience in the retail business usually and don't understand the truth of what retails all about

What is the best part about your compensation package?

Compensation Reviews

I get too go to a mental health coach, therapist provided by Family Dollar due too the fact Family Dollar on Washington Road!

Free dental, life insurance, company provided and paid short and long term disability

Review from Customer Success Dept

I am fairly compensated for the work that I do and the education and experience I bring to the table.

Have no idea haven't seen it

It's fair and just I don't have any problems

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I was called straight worthless by my district manager and in front of the line full of customers because my assistant manager says I was too happy and my voice was loud she accused me of being on drugs in front of a line full customers

I feel undervalued because they don't pay for the hard work and dedication I've shown in my 2 years. Also providing a better/cheaper health care plan would go a long way

I wish i could contribute to a 401 k or something. Maybe there is and i just wasnt taught about it

I would be nice if we could at least get any jind if discounts or snything to show that we are appreciated for the work that we do

Have promises of District Manager fulfilled

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

We have become a little family. After 5 years and all the stores ive travelled to. I love all the people ive met and made lifelong friends

Our leaders empower us to be creative and solve problems. We collaborate frequently, so work does not feel isolated.

We get to work and get the job done

My team under me as a store manager for you are fantastic and eager to build a brand and standard for our four walls

We all get along and care about the store itself.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Cleaning at night, recovery, and so respecting others.

Really honestly the co-workers are awesome it's just really the management team besides the store manager

Co workers are also from terrible neighborhoods just low quality agreesive dishonest individauls.

Stop choosing sides and let’s work together to get the job done, don’t bring up unnecessary drama to

Working together and communicating with each other

What is most positive about the culture and environment at your company?

Environment Reviews

The most positive about the culture and environment at Family Dollar on Washington Road is that you get too meet all types of people from all types of life! I love it!

There's a sense of possibility. People look to what Family Dollar can become and are excited to do their part to help the company, and by extension each associate, succeed.

Now that the environment has changed its great

My co-workers and the customers - especially the regulars

The friendly usual customers whi come every day and you get to talk to

What needs to change to make the company culture better?

Environment Reviews

Mostly positive. But some co workers are gang affiliated

Hire a full staff and scheduling a person to work alone

A new store manager at location 10152

They need to make workers feel safe.

Review from Operations Dept

Better manager someone who takes pride in there store

What did you like most about the interview process?

Interviews Reviews

The interview process I had on Washington road , I really cant say because it has been one bad experience after another with me and this money handeling!

My interview was almost 8 years ago with a positive man and a keen for wanting a brand and standard allowing us store managers to manage our buildings to grow sales and standard

It was an informal interview process

She was friendly and nice

depends on the person who does the interview

What would you improve about your company's interview process?

Interviews Reviews

Find a better process might help

Make it more informative about the company

Introduction to other employees, summary of duties and responsibilities of the position being hired for

Conduct actual interviews. I was closing and opening after just 3 day on. NO TRAINING

I didn't even sit in the office. It was literally at the register

What makes you most happy at work?

Outlook Reviews

What makes me happy ast work is that I get too meet different people everyday with a different situation everyday! I really do need too get paid therapist salary, with the stories I heart and the things I see at Family Dollar on Washington Road is AMAZING! I love it!

The great team that I work with.

Either working alone or with a certain group of people

The customers complimenting me in my hard work

Providing excellent customer service and the relationships with my co-workers

What's going wrong and how can it be improved?

Outlook Reviews

Get rid of the negativity along with find people who want to work

Family Dollar sets extremely high expectations but doesn't provide enough time to get through all tasks. The blame is placed on disengaged, under paid csrs and ASMs for not putting in adequate performances. It is hard to motivate team members to go the extra mile under poor conditions and low pay.

If they receive good treatment, they speak good of Family Dollar. If they receive bad treatment or hear of gossip, slander, or misconduct to token colleages, they speak bad of the company.

If Terry is out the store it'll be a better place, people have to many complaints against him and he's using personal feelings against his co-workers and taking people's hours away

Stop with the drama with people

What do you like best about your company?

Outlook Reviews

The customers and their kids

Payday, physical labor, the customers

i like that they present many opportunities to move up in the company

What would you most like to see improved at your company?

Outlook Reviews

better communication between entry level through corp communication

Payroll budget

Review from Sales Dept
×
Rate your company