Family Dollar Stores Employee Reviews
Out of 2631 Family Dollar Stores employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping Family Dollar Stores improve their work culture. The Admin team, with 63% positive reviews, reports the best experience at Family Dollar Stores compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They're loyalty and our friendship
We all work together and have fun at the same time
They are committed to Family Dollar's success and to supporting the communities where our stores are located. They value every associate and their contributions to that success.
Good communitcation. Always available for questions and excellent guidaince.
Very motivating and are just trying
What does the leadership team need to get better at?
My current DM is very negative and doesn't support all of his stores. When I was short on help he never tried to get help at my store.
Everything , they need to het better at everything
Support the atore managers not pick favorites
Prioritizing productivity over assigning blame.
Communication and accountability are just a few
What is the best part about your compensation package?
I get too go to a mental health coach, therapist provided by Family Dollar due too the fact Family Dollar on Washington Road!
Free dental, life insurance, company provided and paid short and long term disability
Review from Customer Success Dept
I am fairly compensated for the work that I do and the education and experience I bring to the table.
Have no idea haven't seen it
It's fair and just I don't have any problems
Why do you feel undervalued and what would make you feel better about your compensation?
It's a lot of work a raise would be great
If they would just do some market research to get wages competitive.
Starting at $10 an hour with many years of experience in the retail business does not meet my standards with your pay rate that's why we have so many turnovers and people walking out
The lack of accountability for District and Store Managers who fail to provide assistance is a significant issue. In today’s society, where the starting salary is $11.50, it is challenging for individuals to be motivated to contribute to a company’s success. Consequently, the turnover rate is a
I was called straight worthless by my district manager and in front of the line full of customers because my assistant manager says I was too happy and my voice was loud she accused me of being on drugs in front of a line full customers
What are some of the best things about your team?
We all work together most of us
I finally have a pretty good team but it was difficult to get here. They make it difficult to get rid of people also.
Get along great and similar personalities
They're loyalty and show up on time
Most work hard, we all get along and have fun while working
What do your coworkers need to improve and how could you work together better?
Receiving a fair compensation for merely contemplating the possibility of having individuals in a positive disposition and willing to take on shifts. Engage in productive work, as it would be worthwhile in such circumstances.
Cleaning at night, recovery, and so respecting others.
Really honestly the co-workers are awesome it's just really the management team besides the store manager
Co workers are also from terrible neighborhoods just low quality agreesive dishonest individauls.
Stop choosing sides and let’s work together to get the job done, don’t bring up unnecessary drama to
What is most positive about the culture and environment at your company?
The customers the management team
Interaction with our customers is great
Review from Customer Success Dept
Customers always come first and we have no employee drama
Regular customers coming in everyday
Culture is diverse and environment usually mellow but occasionally can be hectic
What needs to change to make the company culture better?
Mostly positive. But some co workers are gang affiliated
Hire a full staff and scheduling a person to work alone
A new store manager at location 10152
They need to make workers feel safe.
Review from Operations Dept
Better manager someone who takes pride in there store
What did you like most about the interview process?
The interview process I had on Washington road , I really cant say because it has been one bad experience after another with me and this money handeling!
My interview was almost 8 years ago with a positive man and a keen for wanting a brand and standard allowing us store managers to manage our buildings to grow sales and standard
It was an informal interview process
She was friendly and nice
depends on the person who does the interview
What would you improve about your company's interview process?
Find a better process might help
Make it more informative about the company
Introduction to other employees, summary of duties and responsibilities of the position being hired for
Conduct actual interviews. I was closing and opening after just 3 day on. NO TRAINING
I didn't even sit in the office. It was literally at the register
What makes you most happy at work?
Talking and helping the customers
Seeing the customers happy makes me happy
Our daily loyal customers we are a family
My team and the customers
My customers, helping them and finding what they need
Review from Customer Success Dept
What's going wrong and how can it be improved?
Get rid of the negativity along with find people who want to work
Family Dollar sets extremely high expectations but doesn't provide enough time to get through all tasks. The blame is placed on disengaged, under paid csrs and ASMs for not putting in adequate performances. It is hard to motivate team members to go the extra mile under poor conditions and low pay.
If they receive good treatment, they speak good of Family Dollar. If they receive bad treatment or hear of gossip, slander, or misconduct to token colleages, they speak bad of the company.
If Terry is out the store it'll be a better place, people have to many complaints against him and he's using personal feelings against his co-workers and taking people's hours away
Stop with the drama with people
What do you like best about your company?
The customers and their kids
Payday, physical labor, the customers
i like that they present many opportunities to move up in the company
What would you most like to see improved at your company?
better communication between entry level through corp communication
Payroll budget
Review from Sales Dept