


Diverse employees at Family Dollar Stores have rated Environment, Work Culture, and Team as the highest categories they have scored
Women at Family Dollar Stores have rated Environment, Work Culture, and Team as the highest categories they have scored
Family Dollar Stores employees are -42% more likely to recommend Family Dollar Stores as a great place to work
| 22% | Promoters |
|---|---|
| 14% | Passives |
| 64% | Detractors |
Working at Family Dollar Stores is rated below average by 2838 employees, across various culture dimensions. Family Dollar Stores employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Family Dollar Stores’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Virginia Beach, VA. See below in detail how working at Family Dollar Stores was rated by employees.
Overall Company Culture at Family Dollar Stores is rated D-
Last updated 2 days ago
Family Dollar Stores ranks in the Bottom 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Out of 2620 Family Dollar Stores employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping Family Dollar Stores improve their work culture.
| Positive Reviews | 55% |
|---|---|
| Constructive Feedback | 45% |
What makes you most happy at work?Our daily loyal customers we are a family
What is most positive about the culture and environment at your company?Customers always come first and we have no employee drama
What are some of the best things about your team?They're loyalty and show up on time
What does the leadership team need to get better at?Everything , they need to het better at everything
What does the leadership team need to get better at?Support the atore managers not pick favorites
Why do you feel undervalued and what would make you feel better about your compensation?Starting at $10 an hour with many years of experience in the retail business does not meet my standards with your pay rate that's why we have so many turnovers and people walking out
When it comes to delivering quality and value on family essentials in a convenient location, Family Dollar is THE place to shop. Our stores are conveniently located in neighborhoods, and often in "food deserts" where other stores choose not to locate, providing a convenient, close-to-home option where customers can shop for essentials. By locating stores in places where others won’t, Family Dollar is improving the affordability and availability of essential goods. We're saving our customers time and money and helping them do more, even on a tight budget.
Family Dollar Stores was founded in 1959 and its current CEO is Duncan MacNaughton. Since its inception 67 years ago, Family Dollar Stores has grown to 70000 employees.
| Headquarter | Chesapeake, VA 23320 United States of America |
|---|---|
| Website | familydollar.com |
| Founding Date | 1959 |
| Tel | 704-847-6961 |
| Company Status | Private |
| Jobs | careers.familydollar.com/ |
| Social Sites |
Family Dollar Stores competitors include Dollar General , Walmart, and 99 Cents Only Stores. Family Dollar Stores ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Family Dollar Stores compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Family Dollar Stores has 70000 employees. 2838 employees at Family Dollar Stores have reviewed Family Dollar Stores across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.
Overall, the 2838 Family Dollar Stores employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Family Dollar Stores are mostly dissatisfied with their total compensation at Family Dollar Stores, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Family Dollar Stores are mostly dissatisfied with their team. 2838 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Family Dollar Stores are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Family Dollar Stores believe the environment at Family Dollar Stores is positive. Most Participants believe the pace of work at Family Dollar Stores is comfortably fast. About 73% of the employees at Family Dollar Stores work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Family Dollar Stores are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Family Dollar Stores is that the company was unprepared on their first day. Family Dollar Stores employees concluded that their overall onboarding experience was positive. 32% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At Family Dollar Stores 36% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Family Dollar Stores' KPIs and OKRs is essential for its success. Out of 50 Family Dollar Stores employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 24 have said yes.
Family Dollar Stores’s CEO Duncan MacNaughton started in this role in 2025. Duncan’s approval rate is lower compared to CEOs at similar sized companies, putting Duncan in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Virginia Beach, VA. Duncan MacNaughton’s employees rank Family Dollar Stores in the Bottom 35% for Environment, in the Bottom 20% for Office Culture, and in the Bottom 20% for Professional Development. MacNaughton is generally unpopular with Family Dollar Stores employees, but ranks especially low with Asian or Pacific Islander employees, and by employees in the Operations department and employees in the Admin department. However, employees with the company for 5 to 10 Years have a slightly more favorable view of the CEO.
The Family Dollar Stores Executive Team is rated a “D” and led by CEO Duncan MacNaughton, Regional Vice President Robert Franco, and Head Cashier Eunice Ibama
Duncan MacNaughton CEO / President
Duncan MacNaughton is a seasoned retail executive with more than 30 years of experience leading large-scale businesses... read more
Robert Franco Regional Vice President
Robert Franco serves as the Regional Vice President of Family Dollar Distribution Ctr. Robert started at Family Dollar... read more
Eunice Ibama Head Cashier
Eunice Ibama serves as the Head Cashier of Family Dollar. Eunice started at Family Dollar in June of 2014. Eunice... read more
Raina Avalon VP Transportation
Raina Avalon serves as the VP Transportation of Family Dollar Stores.
Earl Bonnecaze VP of Operations
Earl Bonnecaze serves as the VP of Operations of Family Dollar Stores.
Chet Calloway Divisional Vice President Facilities Management
Chet Calloway serves as the Divisional Vice President Facilities Management of Family Dollar. Chet started at Family... read more
Randall Decker Vice President of Merchandise Planning
Randall Decker serves as the Vice President of Merchandise Planning of Family Dollar. Randall started at Family Dollar... read more
James Finley Divisional Vice President Construction
James Finley serves as the Divisional Vice President Construction of Family Dollar Stores.
Kristine Gentilella Vice President Loss Prevention
Kristine Gentilella serves as the Vice President Loss Prevention of Family Dollar Stores.
How much do people at Family Dollar Stores get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Family Dollar Stores is $128,925, or $61 per hour, while the estimated median salary is $122,009, or $58 per hour.
At Family Dollar Stores, the highest paid job is a Director of Sales at $230,540 annually and the lowest is a Sales Associate at $35,000 annually. Average Family Dollar Stores salaries by department include: Operations at $101,120, Legal at $156,263, Engineering at $140,155, and Customer Support at $68,898. Half of Family Dollar Stores salaries are above $122,009.
1372 employees at Family Dollar Stores rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 4123 ratings) while 1329 employees at Family Dollar Stores rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 1367 ratings).
Salaries contributed from Family Dollar Stores employees include job titles like Sales Manager and Sales Associate. Comparably data has a total of 3 salary records from Family Dollar Stores employees.
Last updated 3 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $61k | $61k | 1st Percentile |
17th Percentile $93k | $93k | 17th Percentile |
33rd Percentile $121k | $121k | 33rd Percentile |
50th Percentile $177k | $177k | 50th Percentile |
67th Percentile $234k | $234k | 67th Percentile |
83rd Percentile $275k | $275k | 83rd Percentile |
100th Percentile $294k | $294k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Family Dollar Stores score the company 53/100 across various culture categories, placing Family Dollar Stores in the Bottom 15% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Family Dollar Stores across various culture dimensions.
Family Dollar Stores' PTO and Vacation policy typically gives 0-10 days off a year with 56% of employees expected to be work free while out of office. Paid Time Off is Family Dollar Stores' 2nd most important benefit besides Healthcare when ranked by employees, with 23% of employees saying it is the most important benefit. Family Dollar Stores' benefits and PTO Package averages to represent a less than $500 cash value per month.

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Candidates By Department
Customer Support | 53% | |
|---|---|---|
All Industries | 14% | |
Engineering | 6% | |
Admin | 6% | |
Design | 6% | |
Other | 17% |
Candidates By Location
Charlotte | 31% | |
|---|---|---|
Kings Mountain | 3% | |
Beaufort | 3% | |
Burlington | 3% | |
Mount Holly | 3% | |
Other | 58% |
Acquiring a position in Family Dollar Stores' Internship Program is generally does not offer internships. Why intern at Family Dollar Stores? Employees are not so happy at Family Dollar Stores and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Family Dollar Stores employees say they’re never bored at work. Additionally, 32% have developed close friendships with their co-workers.
Who is the CEO of Family Dollar Stores?
Family Dollar Stores CEO is Duncan MacNaughton, their score by employees is 52
What is Family Dollar Stores eNPS?
The eNPS for Family Dollar Stores is -42
What is the salary for SysAdmin in Family Dollar Stores?
SysAdmin average salary in the US is 93k
What are the salaries in the Customer Support in Family Dollar Stores?
The average salaries for Customer Support in Family Dollar Stores is 69k
How many employees work in Family Dollar Stores?
Family Dollar Stores has 70000 employees