Family Dollar Stores Culture | Comparably
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Family Dollar Stores Claimed Company
When it comes to delivering quality and value on family essentials in a convenient location, Family Dollar is THE place to shop. Our stores are conveniently located in neighborhoods, and often in "food deserts" where other stores choose not to locate, providing a convenient, close-to-home option where customers can shop for essentials. By locating stores in places where others won’t, Family Dollar is improving the affordability and availability of essential goods. We're saving our customers time and money and helping them do more, even on a tight budget. read more
EMPLOYEE
PARTICIPANTS
2838
TOTAL
RATINGS
26466

Family Dollar Stores Company Culture

Family Dollar Stores Culture

This score is derived from employee ratings & reviews
2.5/5
Family Dollar Stores' Overall Culture is rated D-

Family Dollar Stores CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Duncan MacNaughton Family Dollar Stores' CEO
Duncan MacNaughton
52 /100

Diversity at Family Dollar Stores

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at Family Dollar Stores have rated Environment, Work Culture, and Team as the highest categories they have scored

Women at Family Dollar Stores

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Women at Family Dollar Stores have rated Environment, Work Culture, and Team as the highest categories they have scored

Family Dollar Stores eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-42

Family Dollar Stores employees are -42% more likely to recommend Family Dollar Stores as a great place to work

22%Promoters
14%Passives
64%Detractors

Working at Family Dollar Stores

Working at Family Dollar Stores is rated below average by 2838 employees, across various culture dimensions. Family Dollar Stores employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Family Dollar Stores’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Virginia Beach, VA. See below in detail how working at Family Dollar Stores was rated by employees.

Overall Company Culture at Family Dollar Stores

D-

Overall Company Culture at Family Dollar Stores is rated D-

Last updated today

Bottom
10%

Family Dollar Stores ranks in the Bottom 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 2838 Employees

View Results
0
20
40
60
80
100
Communications
68
Communications68
Product
59
Product59
Business Dev
56
Business Dev56
Customer Support
54
Customer Support54
Sales
54
Sales54
Marketing
53
Marketing53
Operations
51
Operations51
Admin
48
Admin48
Customer Success
46
Customer Success46
Engineering
27
Engineering27

Family Dollar Stores Employee Reviews

Out of 2620 Family Dollar Stores employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping Family Dollar Stores improve their work culture.

55%
45%
Positive Reviews55%
Constructive Feedback45%

Positive Reviews From Family Dollar Stores Employees

  • What makes you most happy at work?
    Our daily loyal customers we are a family
    Posted 7 days ago
  • What is most positive about the culture and environment at your company?
    Customers always come first and we have no employee drama
    Posted 7 days ago
  • What are some of the best things about your team?
    They're loyalty and show up on time
    Posted 7 days ago

Constructive Feedback From Family Dollar Stores Employees

  • What does the leadership team need to get better at?
    Everything , they need to het better at everything
    Posted 3 days ago
  • What does the leadership team need to get better at?
    Support the atore managers not pick favorites
    Posted 25 days ago
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Starting at $10 an hour with many years of experience in the retail business does not meet my standards with your pay rate that's why we have so many turnovers and people walking out
    Posted 7 days ago

Family Dollar Stores Company Information

Family Dollar Stores Company Overview

When it comes to delivering quality and value on family essentials in a convenient location, Family Dollar is THE place to shop. Our stores are conveniently located in neighborhoods, and often in "food deserts" where other stores choose not to locate, providing a convenient, close-to-home option where customers can shop for essentials. By locating stores in places where others won’t, Family Dollar is improving the affordability and availability of essential goods. We're saving our customers time and money and helping them do more, even on a tight budget.

Family Dollar Stores was founded in 1959 and its current CEO is Duncan MacNaughton. Since its inception 67 years ago, Family Dollar Stores has grown to 70000 employees.

HeadquarterChesapeake, VA 23320
United States of America
Websitefamilydollar.com
Founding Date1959
Tel704-847-6961
Company StatusPrivate
Jobscareers.familydollar.com/
Social Sites

Family Dollar Stores Competitors

Family Dollar Stores competitors include Dollar General , Walmart, and 99 Cents Only Stores. Family Dollar Stores ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Family Dollar Stores compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Dollar General's Logo
    Dollar General
    3.0/5
  2. #2
    Walmart's Logo
    Walmart
    3.0/5
  3. #3
    Family Dollar Stores' Logo
    Family Dollar Stores
    2.5/5
  4. #4
    99 Cents Only Stores' Logo
    99 Cents Only Stores
    2.4/5
A Day in the Life
A Day in the Life
Family Dollar Stores employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Family Dollar Stores report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Family Dollar Stores have 0 meetings
Meetings
A Day in the Life
65% of Family Dollar Stores employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Family Dollar Stores employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
44% of Family Dollar Stores employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Family Dollar Stores employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
55% of Family Dollar Stores employees call their work environment negative
Environment

Family Dollar Stores Employees

Family Dollar Stores has 70000 employees. 2838 employees at Family Dollar Stores have reviewed Family Dollar Stores across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 2838 Family Dollar Stores employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Family Dollar Stores are mostly dissatisfied with their total compensation at Family Dollar Stores, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Family Dollar Stores are mostly dissatisfied with their team. 2838 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Family Dollar Stores are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Family Dollar Stores believe the environment at Family Dollar Stores is positive. Most Participants believe the pace of work at Family Dollar Stores is comfortably fast. About 73% of the employees at Family Dollar Stores work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Family Dollar Stores are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Family Dollar Stores - Employee Onboarding

The prevailing opinion from employees about joining Family Dollar Stores is that the company was unprepared on their first day. Family Dollar Stores employees concluded that their overall onboarding experience was positive. 32% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Family Dollar Stores KPIs and OKRs

At Family Dollar Stores 36% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Family Dollar Stores' KPIs and OKRs is essential for its success. Out of 50 Family Dollar Stores employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 24 have said yes.

AnswerPercent
Yes48%
No52%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes36%
No64%
Are the KPIs/OKRs for your department clear?

Family Dollar Stores CEO & Leadership

Family Dollar Stores CEO - Duncan MacNaughton

Duncan MacNaughton Family Dollar Stores' CEO
52 /100

Family Dollar Stores’s CEO Duncan MacNaughton started in this role in 2025. Duncan’s approval rate is lower compared to CEOs at similar sized companies, putting Duncan in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Virginia Beach, VA. Duncan MacNaughton’s employees rank Family Dollar Stores in the Bottom 35% for Environment, in the Bottom 20% for Office Culture, and in the Bottom 20% for Professional Development. MacNaughton is generally unpopular with Family Dollar Stores employees, but ranks especially low with Asian or Pacific Islander employees, and by employees in the Operations department and employees in the Admin department. However, employees with the company for 5 to 10 Years have a slightly more favorable view of the CEO.

Family Dollar Stores Leadership

The Family Dollar Stores Executive Team is rated a “D” and led by CEO Duncan MacNaughton, Regional Vice President Robert Franco, and Head Cashier Eunice Ibama

  • Duncan MacNaughton  CEO / President

    Duncan MacNaughton CEO / President

    Duncan MacNaughton is a seasoned retail executive with more than 30 years of experience leading large-scale businesses... read more

  • Robert Franco Regional Vice President

    Robert Franco serves as the Regional Vice President of Family Dollar Distribution Ctr. Robert started at Family Dollar... read more

  • Eunice Ibama Head Cashier

    Eunice Ibama serves as the Head Cashier of Family Dollar. Eunice started at Family Dollar in June of 2014. Eunice... read more

  • Raina Avalon VP Transportation

    Raina Avalon serves as the VP Transportation of Family Dollar Stores.

  • Earl Bonnecaze VP of Operations

    Earl Bonnecaze serves as the VP of Operations of Family Dollar Stores.

  • Chet Calloway Divisional Vice President Facilities Management

    Chet Calloway serves as the Divisional Vice President Facilities Management of Family Dollar. Chet started at Family... read more

  • Randall Decker Vice President of Merchandise Planning

    Randall Decker serves as the Vice President of Merchandise Planning of Family Dollar. Randall started at Family Dollar... read more

  • James Finley Divisional Vice President Construction

    James Finley serves as the Divisional Vice President Construction of Family Dollar Stores.

  • Kristine Gentilella Vice President Loss Prevention

    Kristine Gentilella serves as the Vice President Loss Prevention of Family Dollar Stores.

Family Dollar Stores Salaries

How much does Family Dollar Stores pay?

How much do people at Family Dollar Stores get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Family Dollar Stores is $128,925, or $61 per hour, while the estimated median salary is $122,009, or $58 per hour.

At Family Dollar Stores, the highest paid job is a Director of Sales at $230,540 annually and the lowest is a Sales Associate at $35,000 annually. Average Family Dollar Stores salaries by department include: Customer Support at $68,898, Design at $123,749, HR at $125,365, and Finance at $89,153. Half of Family Dollar Stores salaries are above $122,009.

1372 employees at Family Dollar Stores rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 4123 ratings) while 1329 employees at Family Dollar Stores rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 1367 ratings).

Salaries contributed from Family Dollar Stores employees include job titles like Sales Manager and Sales Associate. Comparably data has a total of 3 salary records from Family Dollar Stores employees.

Last updated 3 days ago.

1st Percentile
$61k
$61k1st Percentile
17th Percentile
$93k
$93k17th Percentile
33rd Percentile
$121k
$121k33rd Percentile
50th Percentile
$177k
$177k50th Percentile
67th Percentile
$234k
$234k67th Percentile
83rd Percentile
$275k
$275k83rd Percentile
100th Percentile
$294k
$294k100th Percentile
$128,925*
Average Compensation
$122,009*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Family Dollar Stores Salaries by City

Family Dollar Stores Salaries by Department

Explore Family Dollar Stores Salaries

Diversity & Inclusion at Family Dollar Stores

Diverse employees at Family Dollar Stores score the company 53/100 across various culture categories, placing Family Dollar Stores in the Bottom 15% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Family Dollar Stores across various culture dimensions.

Ranked Culture the Highest

Women 68/100
Department - Communications
Men 81/100
Department - Product
Diverse Employees 62/100
Department - Product

Ranked Culture the Lowest

Women 46/100
Department - Customer Success
Men 44/100
Department - Customer Success
Diverse Employees 27/100
Department - Engineering

Family Dollar Stores Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Family Dollar Stores PTO

Family Dollar Stores' PTO and Vacation policy typically gives 0-10 days off a year with 56% of employees expected to be work free while out of office. Paid Time Off is Family Dollar Stores' 2nd most important benefit besides Healthcare when ranked by employees, with 23% of employees saying it is the most important benefit. Family Dollar Stores' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time23%
Vacation Policy23%
Office Meals26%
401k Contribution23%
Childcare5%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes44%
No56%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo11%
$1500 - $2500/mo12%
$1000 -$1500/mo11%
$500 -$1000/mo15%
Less than $500/mo51%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Family Dollar Stores Careers

Family Dollar Stores Jobs

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Let Family Dollar Stores Know You Want To Work There

Overview of Candidates Interested in Family Dollar Stores on Comparably

Candidates By Department

Customer Support
53%
All Industries
14%
Engineering
6%
Admin
6%
Design
6%
Other
17%

Candidates By Location

Charlotte
31%
Kings Mountain
3%
Beaufort
3%
Burlington
3%
Mount Holly
3%
Other
58%

Family Dollar Stores Internship Program

Acquiring a position in Family Dollar Stores' Internship Program is generally does not offer internships. Why intern at Family Dollar Stores? Employees are not so happy at Family Dollar Stores and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Family Dollar Stores employees say they’re never bored at work. Additionally, 32% have developed close friendships with their co-workers.

How difficult is it to get an internship at Family Dollar Stores?

Sales
Very Difficult10%
Somewhat Difficult15%
Not Difficult15%
Difficult10%
Does Not Offer Internships50%
Answered by 20 Sales Interns

Frequently Asked Questions regarding Family Dollar Stores

Who is the CEO of Family Dollar Stores?

Family Dollar Stores CEO is Duncan MacNaughton, their score by employees is 52

What is Family Dollar Stores eNPS?

The eNPS for Family Dollar Stores is -42

What is the salary for Jr Developer in Family Dollar Stores?

Jr Developer average salary in the US is 89k

What are the salaries in the Customer Support in Family Dollar Stores?

The average salaries for Customer Support in Family Dollar Stores is 69k

How many employees work in Family Dollar Stores?

Family Dollar Stores has 70000 employees

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