D
54/100
Comparably Awards
Family Dollar Stores Claimed Company
When it comes to delivering quality and value on family essentials in a convenient location, Family Dollar is THE place to shop. Our stores are conveniently located in neighborhoods, and often in "food deserts" where other stores choose not to locate, providing a convenient, close-to-home option where customers can shop for essentials. By locating stores in places where others won’t, Family Dollar is improving the affordability and availability of essential goods. We're saving our customers time and money and helping them do more, even on a tight budget. read more
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Family Dollar Stores Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Our daily loyal customers we are a family
Posted 7 days ago
My team and the customers
My customers, helping them and finding what they need
Review from Customer Success Dept
What makes me happy ast work is that I get too meet different people everyday with a different situation everyday! I really do need too get paid therapist salary, with the stories I heart and the things I see at Family Dollar on Washington Road is AMAZING! I love it!
The great team that I work with.
Either working alone or with a certain group of people
The customers complimenting me in my hard work
Providing excellent customer service and the relationships with my co-workers
My team and customers appreciation
I love the job everything about it.
Having a good time, laughing and joking
The customers, their kids, and getting out of the house
To turn someones poor day into a beautiful experience-compliment their outfit, lashes, anything i can see theyve obviously put effort into
Meeting my customer and making them happy
I'm happiest when the customers compliment how good our store looks
Accomplishing my work results in a timely manner
Review from Operations Dept
Having satisfied customers makes me like work better.
Helping customers and helping peopke have always and will always be my strong suit
Review from Sales Dept
The relationship between myself and the customers
The customer's I love helping people
Review from Sales Dept
What's going wrong and how can it be improved?
Get rid of the negativity along with find people who want to work
Family Dollar sets extremely high expectations but doesn't provide enough time to get through all tasks. The blame is placed on disengaged, under paid csrs and ASMs for not putting in adequate performances. It is hard to motivate team members to go the extra mile under poor conditions and low pay.
If they receive good treatment, they speak good of Family Dollar. If they receive bad treatment or hear of gossip, slander, or misconduct to token colleages, they speak bad of the company.
If Terry is out the store it'll be a better place, people have to many complaints against him and he's using personal feelings against his co-workers and taking people's hours away
Stop with the drama with people
Any higher level of management sees lower employment different and treats us as such.
Need better management and communication
just about everything and then some
I just want to communicate about my paycheck and I'll be satisfied I don't like when store owners ignore problems in the store
New management, new policies, better insurance, BETTER pay,...
The temp gm is causing animosity and tension at work and making racial slurs
The distract manager and her attuide and also the way she treats the people that work for her
Review from Customer Support Dept
Everything especially the ac unit
It can be improved by putting in new positions systems and hiring NOT BAG CHECKERS but actual ARMED SECURITY. Security is always coming over the intercom saying the time and they watching all activity but when the same people keep stealing out the store nothing is done.
More hours would be great
What's going wrong is the cleanliness of the store, employees are rude , have no respect for customers when an issue is let known. Not providing allowed time for breaks like they should. Parking lot filthy dust all over store products dirty sticky floors and horrible bathroom .
Review from Customer Support Dept
The upper management tries to play favorites so we are not rewarded for doing good at our jobs
I don't know at this time
Theft - Better surveillance equipment Poor equipment (registers, portal, HVAC)- replace instead of putting a bandaid on it.
Computers Pinpad AC Heating And Etc
What do you like best about your company?
The customers and their kids
Payday, physical labor, the customers
i like that they present many opportunities to move up in the company
What would you most like to see improved at your company?
better communication between entry level through corp communication
Payroll budget
Review from Sales Dept
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