McDonald's Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
there are relationships between supervisors and employees and that is why there are preferences
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
It should be very friendly then you can take work from your team and can do work with them .
Review from Customer Support Dept
I do like alot of the people I work with and I enjoy cooking
Review from Customer Support Dept
compatability and teamwork and sharing
Review from Customer Support Dept
it's very good and amazing
Review from Customer Support Dept
I like that everyone gets along and welcomes you into the crew member position.
Review from Customer Support Dept
What does the leadership team need to get better at?
Motivate ground floor workers not to abuse us and dismiss us like we mean nothing to them
Review from Customer Support Dept
Making employees follow the rules.
Review from Customer Support Dept
Everything like controlling their attitudes with the employees
Review from Customer Support Dept
Showing respect to those under them
Review from Customer Support Dept
Making sure that the PEOPLE they hire actually do their job, they was hired to do, and competitive pay.
Review from Customer Support Dept
What is the best part about your compensation package?
My salary and pension fund is so cool
Review from Customer Support Dept
It was so good .
Review from Customer Support Dept
It pays all my water and electric bills.
Review from Customer Support Dept
I don't really have to complain about it I get paid what i get paid. its fastfood don't expect to be paid 15$ an hour
Review from Customer Support Dept
Employee meal discount and tuition assistance
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
yes I feel undervalued anytime I have a problem they don't care about what I say if they don't like what anyone say they take days from you and don't tell you why they keeping shorting my days
Review from Customer Support Dept
I just didn't like at Fratton Store. End of. Dont takes advantage of others vulnerability.
Review from Customer Support Dept
We don't make enough unlike higher up we do All the work
Review from Customer Support Dept
I feel we should get paid more than minimum wage this company is huge franchise and csn pay better than that
Review from Customer Support Dept
a raise of money to cover the cost of living
Review from Customer Support Dept
What are some of the best things about your team?
I cant say anying good because they do what they want sit down on the clock if they manger like you they don't care there was time where I'll be the only one banging food and giving it and everyone was playing and talking
Review from Customer Support Dept
there are people who are hard-working
Review from Customer Support Dept
The people that try to help me deal and train me behind the management's back. They mean well but it's chaos. They are not happy.
Review from Customer Support Dept
The best thing which I found is having different cultures and regions people and working with them is a fun activity. The atmosphere at McDonald's' is cheerful.
Review from Customer Support Dept
They are always trying hard to do self motivation without management that is abusive
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Management and culture actively discourage working well with coworkers
Review from Customer Support Dept
If they would learn responsibility. Act like they care about the customer.
Review from Customer Support Dept
Teamwork skills and not fighting a the time
Review from Customer Support Dept
most were rude and judgmental
Review from Customer Support Dept
everyone needs to talk to eachother
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
there nothing good I can say they all over the place God honest truth
Review from Customer Support Dept
the people who are honest and hardworking
Review from Customer Support Dept
It was very careing people look after each other
Review from Customer Support Dept
Horrible non british staff. Bullying atmosphere. Threatening overpowering attitude
Review from Customer Support Dept
customer satisfaction is the most important
Review from Customer Support Dept
What needs to change to make the company culture better?
Less toxicity, less threats, more communication
Review from Customer Support Dept
Abuse of staff members, and abuse of our rest days and blaming us on things we cannot change
Review from Customer Support Dept
The employees and the manager
Review from Customer Support Dept
Again, more respect and less drama
Review from Customer Support Dept
The attitude of the workers
Review from Customer Support Dept
What did you like most about the interview process?
the person in the interview behaved very well
Review from Customer Support Dept
It didnt take long, got done within 10 mins
Review from Customer Support Dept
It was really easy to understand
Review from Customer Support Dept
Questions, challenges and motivation plus I was looking forward to last with the company by the outside look
Review from Customer Support Dept
When i gave my last interview she was very lovly lady
Review from Customer Support Dept
What would you improve about your company's interview process?
I did not get a interview I got the job just because one of the manager knew me like I said very unprofessional
Review from Customer Support Dept
Actual training period is needed
Review from Customer Support Dept
Communication to the new hires
Review from Customer Support Dept
Who does the hiring and what they interview
Review from Customer Support Dept
Management is not professional at all
Review from Customer Support Dept
What makes you most happy at work?
when I get to leave because I always have a bad day at work dealing with the things that be going on
Review from Customer Support Dept
Working with my crew members. everyone has a unique personality and over there it feels like family.
Review from Customer Support Dept
Everyone should take care of eachother
Review from Customer Support Dept
the smell of the food
Review from Customer Support Dept
making customers happy and laugh
Review from Customer Support Dept
What's going wrong and how can it be improved?
Customer service is good we try our level best
Review from Customer Support Dept
they need to fix their training and get a check on higher managers
Review from Customer Support Dept
They let tweaks in the bathroom so they pop all over the floors
Review from Customer Support Dept
The company does not have the benefits or pay it should
Review from Customer Support Dept
nothing it is too far gone
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What do you like best about your company?
I love the team work and the fast paced environment
Review from Customer Support Dept
What would you most like to see improved at your company?
Some speed in different positions
Review from Customer Support Dept
For all the managers to agree on policies and procedures. Also, there are more managers than employees so, you always have several managers giving you tasks at the same time.
Review from Customer Support Dept