REDX Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
So far so good. The employees here have been a great help and the training period went well!
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They care about everyones input.
Review from Customer Support Dept
They do not feel "better" or "more important" than anyone else. Of course they have more authority over decisions and changes but that is because of experience at the company not superiority over anyone. We are all treated as important here. It is awesome!
Review from Customer Support Dept
Their willingness to help out when there are issues
Review from Customer Support Dept
Most of the leaders in the office care about the employees succeeding at redx, unless you're in the call center.
Review from Customer Support Dept
They show me that they value my insight from my perspective within the company. They show me that my feedback has value.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of REDX yet.
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What is the best part about your compensation package?
They are always adjusting how they pay/benefits to be fair to both the company and the employees. I am newly married and I would never be able to support myself and my new family without the INCREDIBLE and uncomparable benefits and pay that this company provides
Review from Customer Support Dept
The medical benefits package is excellent.
Review from Customer Support Dept
I like that insurance is Included.
Review from Customer Support Dept
For my position you get paid fairly and on top of that get commission so it is great!!
Review from Customer Support Dept
In the past i never could afford insurance and this job provided a way for me to do so.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel as though the knowledge and material we are obtaining is lengthy and very resourceful. Not just anyone can process this resourceful information to assist others. I think our compensation (KPI) can be better.
Review from Customer Support Dept
my manager treats us all like were expendable. He's only out for himself. The low pay and no pto make me want to leave too
Review from Customer Support Dept
Benefits for part time work would be wonderful.
Review from Customer Support Dept
I feel undervalued especially with a manager that doesn't understand that communication involves discussion and listening. The whole company is amazing except for the team that I am on.
Review from Customer Support Dept
What are some of the best things about your team?
We have an amazing culture! people are not just hired because we need bodies, we are thoroughly interviewed to make sure that we will fit in with the company. We are all friends and work to always support each other. Even after going to at home/online work, I feel supported by my in office cowers
Review from Customer Support Dept
The communication, the assistance and just the friendly atmosphere that the space holds.
Review from Customer Support Dept
We can all help one another out, and we get the chance to chat between tasks
Review from Customer Support Dept
Honesty and candid communication lead to hardworking work environment.
Review from Customer Support Dept
Good spirit, willingness to help, and reliable.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
we need a leader who can bring us together as a team. we're all just on our own islands
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The friendliness and the willingness to help.
Review from Customer Support Dept
They encourage cooperation between teammates and they have incentives and activities to get to know coworkers outside of work
Review from Customer Support Dept
There is honesty and friendliness.
Review from Customer Support Dept
Connecting with each other's ideas and making improvements together.
Review from Customer Support Dept
we are treated with respect, we help each other out, we are not overworked but still get plenty of experiences to learn and grow. Everyone is friendly and it is amazing
Review from Customer Support Dept
What needs to change to make the company culture better?
new manager for the call center
Review from Customer Support Dept
What did you like most about the interview process?
Meeting every manager that I would be working with and talking to several different people so I could get a good feel for the company as well as them getting a good feel for me.
Review from Customer Support Dept
I like the fact that they informed us about the goals wanting to be achieved for an individual and why. Along with the company standards.
Review from Customer Support Dept
It felt more like a chat than an official interview
Review from Customer Support Dept
I got to meet the President of RedX.
Review from Customer Support Dept
They were very friendly and upfront.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of REDX yet.
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What makes you most happy at work?
Being productive and useful! I do not feel like I am doing something pointless, I feel like I am making a difference.
Review from Customer Support Dept
Welcoming environment & the snacks :)
Review from Customer Support Dept
Being friends with my coworkers
Review from Customer Support Dept
Being given the tools to do my job well. Feeling that my job has value.
Review from Customer Support Dept
Helping motivated people to grow their business.
Review from Customer Support Dept
What's going wrong and how can it be improved?
the manager need to stop acting better than everyone. theres no trust and everyone is scared to speak out and then get fired.
Review from Customer Support Dept
No room to grow in the support department. Nothing new to learn either. Each day is the same as the last.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of REDX yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of REDX yet.
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