Safeway Customer Support Department Employee Reviews

Overall the company has fit my needs and treated me fairly

Review from Customer Support Dept

Overall, my experience with Safeway was a positive one.

Review from Customer Support Dept

Overall I believe a majority of our store mgrs just come and talk to us when they are in a panic because of visits by ipper mgmt. It hilarious to a a point . Except the extreme stress the cause over nothing at all. I ha e watched two persons please walk out in four years just because we had a visit.

Review from Customer Support Dept

Love the company and how it treats their employees

Review from Customer Support Dept

I have learned a lot since I started working where I am.

Review from Customer Support Dept

They were fair and cordial

Review from Customer Support Dept

They are prepared with situation resolutions at every moment

Review from Customer Support Dept

It feels like working with your family. I love the leadership team and how they treat everyone.

Review from Customer Support Dept

She cares about you as a person and a really great worker.

Review from Customer Support Dept

I don't really like the leadership team. They aren't the most supportive.

Review from Customer Support Dept

communication, needs to be trained on how to handle autism and people with disabiities.

Review from Customer Support Dept

Being appreciative . A simple thank you and actually acknowledge you for a job well done. Training they don't have time to train their emplyees properly . Store mgr.1960 never says thank you. I once said good morning on my way into my shift to hear not good morning first then could you get your name

Review from Customer Support Dept

Everything, they do not know what leadership entails

Review from Customer Support Dept

Communication and understanding team moral

Review from Customer Support Dept

They need to have more compassion. Pay needs to be better.

Review from Customer Support Dept

The steadfast care Safeway provides for there employee

Review from Customer Support Dept

I was part time, so I did not really get any of the benefits.

Review from Customer Support Dept

Great medical and option for stock purchase

Review from Customer Support Dept

Health Insurance and paid vacation

Review from Customer Support Dept

Well I like my insurance and my health benefits

Review from Customer Support Dept

my manager comes in two hours late, when the load is broken down already, walks around the store talking, and not working, and during all of this I have to make for his inaction. I have autism, and I am making up for my manager. What is wrong with this picture. I am their fastest!

Review from Customer Support Dept

I think we should get raises based on evaluation s.

Review from Customer Support Dept

Being paid the money you are worth.

Review from Customer Support Dept

We are among the lowest paid from the companies in our area. A fair raise to bring us into the local average would be good.

Review from Customer Support Dept

Yes the dont want to give raises and want to take benefits away and the cost of living goes up every year in California yet Safeway wants us to work for wages that are just barely livable

Review from Customer Support Dept

Very helpful and friendly, with positive attitudes.

Review from Customer Support Dept

Freindliness and forth right customer service

Review from Customer Support Dept

The individuals that have worked there for a long time are very friendly and nice individuals. Just like with all jobs, there are some that come through that are just cruddy workers.

Review from Customer Support Dept

The team that have been there a while . Really get along . We all know what each other is good at . We actually laugh enjoy ourselves and our customers laugh with us. My mgr is really awesome when it comes to family time. If we need the day off she always gives it to us as long as it's in her book.

Review from Customer Support Dept

I work with a great team. they are like family.

Review from Customer Support Dept

My coworkers need to be more open minded to helping other people do tasks when they are getting behind. They also need to be better at not getting angry so easily. The night crew and morning crew need to form a routine so that things go more smoothly.

Review from Customer Support Dept

Nothing much except maybe some should learn to be nicer

Review from Customer Support Dept

Employee relations, respect, control and customer service

Review from Customer Support Dept

It is difficult to work together in such a toxic culture. New employees are among the lowest paid in the area (fast food pays better). Motivated employees quickly move on to other companies. Those who stay are protected by the union.

Review from Customer Support Dept

They need to all be trained properly so those of us already doing our job don't have to run our check stand and run theirs

Review from Customer Support Dept

Family first mentality and the true devoltion to their employees

Review from Customer Support Dept

The customers are usually nice and want to talk.

Review from Customer Support Dept

We all smile and get along great together. If only we didn't have such bad turn around. There are three of us that have worked for two plus not counting mgr. One more thing negative is they treat out ten plus year China people horrible. they come in groups of mgrs to yell. China on time never absen

Review from Customer Support Dept

There is no back stabbing or drama. Everyone comes to do their job.

Review from Customer Support Dept

Most of us like being busy.

Review from Customer Support Dept

better work ethics, be more creative, more considerate, more on top of things. case in point, I still develop python code to help me on the job to make up for my autism.

Review from Customer Support Dept

Everyone should support new workers more, not everyone can jump in the deep end right away.

Review from Customer Support Dept

Team moral and better management

Review from Customer Support Dept

Let the employees know that they are appreciated, because sometimes your coworkers say otherwise and it can hurt.

Review from Customer Support Dept

Better management and customer service

Review from Customer Support Dept

I enjoyed the commitment to completion

Review from Customer Support Dept

The interview was very casual.

Review from Customer Support Dept

They were amazingly nice and mad e me comfortable

Review from Customer Support Dept

I don't really remember the interview, it was before the internet applications.

Review from Customer Support Dept

It was done pretty fast.

Review from Customer Support Dept

Not to ask employees how well they handle management talking down to them

Review from Customer Support Dept

Easily dealing with Co workers and customers

Review from Customer Support Dept

Seeing recurring customers that I have come to really know and enjoy talking to.

Review from Customer Support Dept

My co workers when we have a good crew its ok to smile and enjoy ourselves.

Review from Customer Support Dept

The customers and my coworkers.

Review from Customer Support Dept

Interacting with the local community.

Review from Customer Support Dept

courtesy clerks should be following the 5-ft rule, looking to see if someone needs help. cashiers need to be equally talkative as well as performant, not one over the other, so lines are not so backed up.

Review from Customer Support Dept

They treat their employees poorly and all they are worried about is the bottom line

Review from Customer Support Dept

The main thing is they ask employees to do a lot of things in a small amount of time. So either they dont get them done on time, or they need to stay over. The employees are not mulitasking robots.

Review from Customer Support Dept

Not a happy place, sell the company

Review from Customer Support Dept

Lower employees are treated badly.

Review from Customer Support Dept