Whole Foods Market Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Great. I have always had a good time at work. Even when things are difficult.
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Very clear communication about strategies and goals and they have a personal interest in me not just as an employee but as someone who grow here.
Review from Customer Support Dept
Their willingness to work with you.
Review from Customer Support Dept
They really want to help team members grow into conscious leaders. They offer all types of training opportunities.
Review from Customer Support Dept
Honesty integrity kindness dependable respectful
Review from Customer Support Dept
is a great team, always helping the company and generating ideas
Review from Customer Support Dept
What does the leadership team need to get better at?
Scheduling and hiring full time. Training is horrible
Review from Customer Support Dept
Management was very abusive verbally to employees. They also tended to find ways to terminate the employment of people they disliked based on fairly arbitrary factors.
Review from Customer Support Dept
my store leadership does not support our team. it is a daily frustration
Review from Customer Support Dept
Too much time on computers never on floor to help with customers.
Review from Customer Support Dept
Getting rid of unproductive employees
Review from Customer Support Dept
What is the best part about your compensation package?
Discount in the store is very nice.
Review from Customer Support Dept
401k matching is pretty solid
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Hourly pay is really nice for workers at the bottom.
Review from Customer Support Dept
Fair worth my time security
Review from Customer Support Dept
$15 an hour and free shows
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Our department was the hardest working in the store, yet we got the least pay and were treated the worst by our management team. Better treatment and pay, plus more generous breaks, and small things like letting us keep water nearby would be nice.
Review from Customer Support Dept
Everyone is paid equally regardless of what part of the store they work in. There are places where the work is a lot harder but everyone gets paid the same no matter how much work they do.
Review from Customer Support Dept
we used to have better employee apprecation, 40% off day, a store party once a year, or appreciation during the holidays for the extra time we are putting in there and not with our families, and its hard to now see that appreciation in any form
Review from Customer Support Dept
more insurance options for families
Review from Customer Support Dept
What are some of the best things about your team?
All very smart and helpful.
Review from Customer Support Dept
Everybody on my team is awesome
Review from Customer Support Dept
Great people who are genuinely kind to others.
Review from Customer Support Dept
Kind personalities team work funny
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We work will together and everyone a team player
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
My coworkers were fine, but anyone above that (management) needs to be more respectful toward their coworkers. No verbal abuse and petty write ups.
Review from Customer Support Dept
we have some members of our team that have a serious attitude problem, they project it on other team members and the customers and the store leadership allows it. We have customers who talk to us so poorly and leadership allows them to continue to shop with us and talk to us in horrible ways.
Review from Customer Support Dept
They could be more productive and not spend so much time chatting and more attention to customers.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Everyone is here to learn and grow and help each other at work and outside of that as well.
Review from Customer Support Dept
Everybody smiles and is very helping
Review from Customer Support Dept
Conscious leadership and looking for win/win results.
Review from Customer Support Dept
Team members love and help
Review from Customer Support Dept
The coworkers and staff and boss
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What needs to change to make the company culture better?
Focus more on employee happiness and benifits
Review from Customer Support Dept
Employees need to get better benefits and pay, hands down. If not, they need a union.
Review from Customer Support Dept
global and regional need to work in a real store before implementing ideas that do not function in a grocery retail store
Review from Customer Support Dept
What did you like most about the interview process?
It is very straight forward and mainly ask culture related questions
Review from Customer Support Dept
Lots of input from peers as well as leadership.
Review from Customer Support Dept
Efficient thorough different than others
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They were very nice to me
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a chance to really talk with leadership
Review from Customer Support Dept
What would you improve about your company's interview process?
Ask more behavior based questions
Review from Customer Support Dept
What makes you most happy at work?
Always learning a new skill or something I never knew about the software I use. The interaction between team members and hitting our goals.
Review from Customer Support Dept
Interacting with so many different people everyday is bliss
Review from Customer Support Dept
Getting everything done in a timely manner, and making the customers happy.
Review from Customer Support Dept
Doing a great job and interacting with customers
Review from Customer Support Dept
The people I work with they are like family
Review from Customer Support Dept
What's going wrong and how can it be improved?
the culture is slowly fading over the years
Review from Customer Support Dept
The work load needs to be lightened and they need to hire more employees full time
Review from Customer Support Dept
i honestly dont even know anymore. the whole moral and culture of the store has been lost since they first did the dramatic layoffs 2 or 3 years ago. i dont think they can ever regain what they had, they got too big and too corporate.
Review from Customer Support Dept
Too much time is wasted on computers, no interactions with customers or team. no more quality standards on products, just push Prime. company needs to go back to basics care about the community it is in, teach people about healthy eating again. Education would get more customers than promoting Prime
Review from Customer Support Dept
Have to stand all day
Review from Customer Support Dept
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