Convergys Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Good. Just some dread at times when some customers starts screaming for no reason
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They treat each person with complete respect
Review from Customer Support Dept
Best working place to learn
Review from Customer Support Dept
Helpful and positive, if you have issues they go above and beyond to help.
Review from Customer Support Dept
Honestly, the way they used to pay.
Review from Customer Support Dept
Provide a opportunity that gives benefit to employee. long trm goal and career
Review from Customer Support Dept
What does the leadership team need to get better at?
Need more communication with team members
Review from Customer Support Dept
There is to much favoritism when it comes to advancement within the company
Review from Customer Support Dept
connection with their employees instead of delegating through other employees
Review from Customer Support Dept
Everything! They treat employees like dirt
Review from Customer Support Dept
Greed!! CEO made over 5million and pays her agents 10.00 an hr for a job that pays at minimum 15.00 an hr. # GREED!
Review from Customer Support Dept
What is the best part about your compensation package?
Transport expense is very good
Review from Customer Support Dept
well compensated job! Provide health insurance that covers dental check up and physical doctor check up annually
Review from Customer Support Dept
The monthly bonuses, plus the sales inçentives
Review from Customer Support Dept
The way that we are treated at work.
Review from Customer Support Dept
Pto does accumulate rather fast
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They are not providing enough benefits.
Review from Customer Support Dept
Better benefits and insurance options
Review from Customer Support Dept
The pay is low the benefit costs are high and there if very little compensation for the work that is done
Review from Customer Support Dept
the amount of work we do deserves better pay
Review from Customer Support Dept
We get harped on constantly about selling drives me crazy
Review from Customer Support Dept
What are some of the best things about your team?
We all come to work to make money to support different things in our lives, Some have families to feed while other may have goals they want to pursue.
Review from Customer Support Dept
Everyone helps each other to succeed
Review from Customer Support Dept
All are supportive and good nature
Review from Customer Support Dept
We work as a team
Review from Customer Support Dept
Friendlyness and they are like a family
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They need to improve the work environment and the team building.
Review from Customer Support Dept
They are friendly and fun to work with
Review from Customer Support Dept
never get a chance to know my team because the company has such a high turn over rate
Review from Customer Support Dept
It's remote so you don't know anyone
Review from Customer Support Dept
Be open to ideas from agents
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
You're a part of a family
Review from Customer Support Dept
You can move up and they promote within
Review from Customer Support Dept
The music and managers in the building
Review from Customer Support Dept
people expect the worse from the company but maintain a positive attitude
Review from Customer Support Dept
employees feel encouraged about doing their job and be comfortable working along with team members
Review from Customer Support Dept
What needs to change to make the company culture better?
Be more sociable with others.
Review from Customer Support Dept
The management team needs to be fair with all workers
Review from Customer Support Dept
be more considerate and effective team leaders of the company
Review from Customer Support Dept
employee centric approach and unnecessary pressure on employees should be released
Review from Customer Support Dept
Stop the sales pressure it's so stressful
Review from Customer Support Dept
What did you like most about the interview process?
Everything was well explained and process was organized
Review from Customer Support Dept
They interact with each person as an individual
Review from Customer Support Dept
Asked the sure shot questions
Review from Customer Support Dept
Straight and too the point, very relaxed interview process
Review from Customer Support Dept
The way we interact with the recluiter.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Convergys yet.
Be the first to contribute a review.
What makes you most happy at work?
Earning enough to take care of my bills
Review from Customer Support Dept
Working culture abd environment gives comfort zone
Review from Customer Support Dept
Positive atmosphere and fun environment
Review from Customer Support Dept
Every friday when I get paid.
Review from Customer Support Dept
My coworker and the money
Review from Customer Support Dept
What's going wrong and how can it be improved?
No advancement opportunities due to favoritism
Review from Customer Support Dept
better pay for the employees would be a great start
Review from Customer Support Dept
Everything is about sales instead of service
Review from Customer Support Dept
more interesting working environment and team leads
Review from Customer Support Dept
Higher ups dontListen to frontliners, they must compromise if necessary.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Convergys yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Convergys yet.
Be the first to contribute a review.